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Toyota of Scranton

Scranton, PA

Overview
Employees
Reviews
Vehicles
4.7
5,473 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,473 reviews

September 27, 2021

Daniel Dejesus did an awesome job the service at Toyota is by far the best. More

by Jake H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
james Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Dejesus
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Sep 27, 2021 -

Toyota of Scranton responded

Jake H, We are so happy to know your service experience went so well. I will pass along your comments to Daniel. Thanks again. Take care.

September 27, 2021

Alyssa, Dave, Alan, Steph, and Jonathan are the best to work with in the Service Dept. A great team! More

by BRIAN-BADDICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
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Sep 27, 2021 -

Toyota of Scranton responded

Brian, Thank you for your comments on our service team. We appreciate your 5 star rating. Take care.

September 27, 2021

It was a wonderful experience during a trying time and we thank you all very much. J Wiernik More

by PPYRUS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2021 -

Toyota of Scranton responded

Thank you for the perfect, 5 star rating. We are delighted all went well. Yes, we agree it is a difficult time. All we can do is take it one day at a time!!! Take care.

September 27, 2021

It was a wonderful experience during a trying time and we thank you all very much. More

by DALTONDAD67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
james Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras, Travis Langlois, Curt Manck
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Sep 27, 2021 -

Toyota of Scranton responded

Thank you for the 5 star rating on your service visit. We appreciate your kindness. Take care.

September 24, 2021

Always easy to schedule, convenient . Thorough. Professional. Jason treats us like family. Our favorite department More

by LTDTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Palmigiano
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Sep 24, 2021 -

Toyota of Scranton responded

Thank you, LTDTO, for your perfect, 5 star rating of your service experience. Jason does a great job! He is all about providing our guests with the best experience. We are happy to know in your case he succeeded!!! Thanks again. Take care.

September 24, 2021

They gave me exactly what I wanted and were professional, thorough, and great to work with. Would lease from them again. More

by TIM.SEIGFRIED
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2021 -

Toyota of Scranton responded

Tim, We are delighted you had an excellent experience when leasing your vehicle. Thank you for taking the time to let us know. Take care.

September 23, 2021

Everyone was super friendly and my vehicle was done in a timely manner. I am very happy More

by cancherani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2021 -

Toyota of Scranton responded

Thank you, cancherani, we are delighted you are happy with our service team. Thank you for the opportunity to service your vehicle. We all appreciate the perfect, 5 star rating. Take care.

September 22, 2021

Windshield wipers were replaced during service visit but broke and had to buy new ones More

by NICHOLAS.GASPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 22, 2021

Very disappointed there is no longer a car wash service after your vehicle service. It was a nice feature. At this particular dealership it was frequently out of service before it was taken out completely. More

by pjz12357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2021 -

Toyota of Scranton responded

pjz12357, thank you for letting us know about your experience with our service team. Yes, we had to make some changes and we no longer provide a car wash at your service visit. We do appreciate the opportunity to service your vehicle and intend to offer you the best guest experience. Take care.

September 21, 2021

My 4th Rav4 purchased here, Would not go anywhere else. Easy in, easy out. Hassle free. More

by ALEX.GROYSMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Wallace, Howard Sweeny
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Sep 21, 2021 -

Toyota of Scranton responded

Alex, thank you for your loyalty to our dealership. It is the highest form of a compliment. We appreciate you taking the time to offer your review of your recent buying experience. We are delighted to know we earned 5 stars. Thank you. Enjoy your new vehicle. Take care.

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