Toyota of Scranton

Sales person Doug awesome and buying the vehicle was very quick and easy thank you I love my highlander and I would recommend Toyota of Scranton quick and easy thank you I love my highlander and I would recommend Toyota of Scranton More

Stopped without an appointment on my way to another dealer. Had deposit and pre approval in hand. Upon arrival unit was not in the used lot. Was met at the door by Ahmad and he was nice enough to loca dealer. Had deposit and pre approval in hand. Upon arrival unit was not in the used lot. Was met at the door by Ahmad and he was nice enough to locate the unit. Took it for a short spin and left for my other appointment. Returned in less than an hour gave the truck a second look and agreed to purchase it. After three trips away from his deck the salesman said the finance guy would be right with us. A second discussion led us to believe it would be another 15 or 20 minutes. After 45 minutes we were asked to join Howard for some paperwork. First question was how are you paying for this today? It was obvious the salesman had not even briefed him on our behalf. Having now explained it for a second time we got to the paperwork. Not once were we informed that a delay should be expected in the transaction due to the dealership having just paid off the trade-in with the lien release pending. Confusion as to the status of the title and lien made our financial person take pause until cleared. It being the weekend no biggie! Monday morning we went to the dealership and the truck was back in the used car lot and relisted on their web site. In confronting the salesman he said his manger will sell me the vehicle but it needs to be paid for now. To say the least I walked out - I take it contract or not they do what they want. Never Again! More

The sales staff and finance department were amazing to work with. They did their best to get me the best deal for the truck I wanted! work with. They did their best to get me the best deal for the truck I wanted! More

A special thanks to Richard LaRussa ,Marco Valenti and Corey Boynton , I walked skeptical that anybody could help my situation but after I talked to the A team they rolled their sleeves up and went to wor Corey Boynton , I walked skeptical that anybody could help my situation but after I talked to the A team they rolled their sleeves up and went to work at the end of the day they found the best deal that suited my current financial situation thanks again guys 😎 More

Just bought my second brand new vehicle from Toyota of Scranton. Both transactions went smoothly. The service department is quick, scheduling is easy, and everything is always explained to me. I’m never l Scranton. Both transactions went smoothly. The service department is quick, scheduling is easy, and everything is always explained to me. I’m never left guessing. I’ve recommended this place to everyone I know!! More

Wonderful transaction from start to finish. Everyone was kind, helpful, and efficient. We love our new car!!! I definitely recommend this dealership. Ask for Doug! kind, helpful, and efficient. We love our new car!!! I definitely recommend this dealership. Ask for Doug! More

Over the years whether buying a new vehicle or having my car serviced the staff in this dealership have always been very responsive, polite and professional. car serviced the staff in this dealership have always been very responsive, polite and professional. More

They are the best very good place to get your car joe Mercado is the best sales rep I will always go to them very good Mercado is the best sales rep I will always go to them very good More

First time buying from dealer, and no stop pulled to make it feel awesome, great experience overall . The whole thing was just wondering, would buy again. it feel awesome, great experience overall . The whole thing was just wondering, would buy again. More

Great experience. I have been dealing with the staff for several years. No issues with any part of the experience this time. With definitely be returning. several years. No issues with any part of the experience this time. With definitely be returning. More