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Toyota of Scranton
Scranton, PA
5,045 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,045 reviews
July 15, 2020
Best experience I ever had buying a car! The staff here is top notch and they actually care about customer satisfaction!! All my future vehicle purchases will be made here as my experience was much better is top notch and they actually care about customer satisfaction!! All my future vehicle purchases will be made here as my experience was much better then expected!! More
by Chris Z
Verified Customer
Helpful July 15, 2020
Friendly and efficient Sylvia Thompson was my sales representative. She was courteous,prepared and friendly. She presented all information in a professional manner and answe Sylvia Thompson was my sales representative. She was courteous,prepared and friendly. She presented all information in a professional manner and answered all questions. I would look forward to dealing with her in the future. More
by JUDY.ANN.MCDONALD
Employees Worked With
Sylvia Thompson
July 15, 2020
Service department takes too long over an hour for oil changes, install a fast lane for oil changes only, this would create more revenue as I go to ten minute oil companies for less price changes, install a fast lane for oil changes only, this would create more revenue as I go to ten minute oil companies for less price More
by DOMINICRINALDI628
July 14, 2020
They're great to work with, Sylvia was very helpful and has so much great positive energy! I highly reccomend this place if you want to get a new car. has so much great positive energy! I highly reccomend this place if you want to get a new car. More
by CLMCDERMOTT13
Employees Worked With
July 14, 2020
Great team I was so pleased by the team - from John my sales rep - Jenna my finance person to her manager Rich! They really listened to my needs and put me in th I was so pleased by the team - from John my sales rep - Jenna my finance person to her manager Rich! They really listened to my needs and put me in the perfect car for what I need a car for! There was no high pressure - nothing but good, honest service! More
by GREATUR1209
Employees Worked With
John Giordano - Sales - Rich Larussa - Finance, Jenna Sledzinski
July 14, 2020
Appointment for service My scheduled service appointment was taken in promptly and finished quickly. I did not have to wait very long for my vehicle and the waiting area was My scheduled service appointment was taken in promptly and finished quickly. I did not have to wait very long for my vehicle and the waiting area was spacious and clean. More
by VALERIERIGGI
Employees Worked With
Alyssa Esteras
July 14, 2020
Total experience good. Our sales rep not on list below. Had a problem a month later and sought help. Rep not interested, he made his sale and now could not be bothered. Had a problem a month later and sought help. Rep not interested, he made his sale and now could not be bothered. More
by KEITH.STOPYRA
Employees Worked With
Howard Sweeny
July 14, 2020
Pleasant staff and facility. They were willing to take the time for our questions and concerns during several visits during our selection process. Purchase process was longer than expected but at a fair p the time for our questions and concerns during several visits during our selection process. Purchase process was longer than expected but at a fair price. Follow up care was and service was thorough. More
by GREGCEL
Employees Worked With
July 13, 2020
happy with purchase of new truck easy to get to from all local areas. has a nice and up to date inventory. sylvia was very nice with keeping me informed on a daily basis easy to get to from all local areas. has a nice and up to date inventory. sylvia was very nice with keeping me informed on a daily basis More
by MUCK147
Employees Worked With
sylvia, Michael Reilly
July 13, 2020
I was very happy with the whole process of purchasing a new car at Toyota of Scranton. We were greeted as soon as we walked in and did not have to wait long to speak with a salesman. He found us the RAV we new car at Toyota of Scranton. We were greeted as soon as we walked in and did not have to wait long to speak with a salesman. He found us the RAV we wanted on the lot and the rest of the process went smoothly and quickly. More
by CARLZESH
Employees Worked With
Jenna Sledzinski, Maxx Broden
