Toyota of Scranton

Always helpful-hands-on! Everyone works together! Great experience even during covid. I’m sending everyone that I know here! Knowledgeable and friendly. Thank you! experience even during covid. I’m sending everyone that I know here! Knowledgeable and friendly. Thank you! More

Toyota of Scranton I bought a 2020 Tundra CrewMax in early June. Salesperson was helpful and responsive to my questions and spent time with me at delivery...no complaint I bought a 2020 Tundra CrewMax in early June. Salesperson was helpful and responsive to my questions and spent time with me at delivery...no complaints there. The Finance Director did not follow up on multiple promises to email me contract paperwork and it took literally several calls from me and a nasty email to get the contract at 10:50pm the night before I was to take delivery. In retrospect I should have negotiated harder on the deal (my fault) as I feel I overpaid on price of new vehicle and should have requested for more on my trade. Dealer turned around and likely doubled their money on my trade within a week. I'm disappointed its been a few weeks and no follow up call to ask how I like the new truck and/or to say thanks for the great trade in vehicle. Would have been nice to get a set of bed frame rails as a thank you for the hassle I went through with trying to get the paperwork and the money they likely made on my trade. I handed them an easy sale and did all of the work making calls and driving the 2hrs each way to pick up the vehicle. More

Couldn’t of been more impressed by the service my father and I received here! John Giordano was great with setting us up with the perfect vehicle. He was super friendly and professional. Howard Sweeny was o and I received here! John Giordano was great with setting us up with the perfect vehicle. He was super friendly and professional. Howard Sweeny was our finance rep and made it quick and painless with the financing part of the deal. Honest with his recommendation! Richard LaRussa was the finance director who made us feel like home. Such a great experience and service! Thank you again for all the wonderful help. -Katie Gardier More

a recall Very friendly and helpful service.I don't have anymore to say that will come up to 25 words.i enjoy going to service department and have never had any Very friendly and helpful service.I don't have anymore to say that will come up to 25 words.i enjoy going to service department and have never had any trouble More

25k factory service Having a fleet of Toyota's requires a lot of maintenance. Toyota always makes me feel like we are a a priority. Fast and smooth- like always. I ev Having a fleet of Toyota's requires a lot of maintenance. Toyota always makes me feel like we are a a priority. Fast and smooth- like always. I even bring my Fords here. More

Vehicle check up Very friendly & professional....fast service I didn't pay attention to the employees names but they all go out of their way to be helpful I boug Very friendly & professional....fast service I didn't pay attention to the employees names but they all go out of their way to be helpful I bought the car from Joe who was great. More

Buying a Tacoma Purchasing the truck was simple. The promises made to me upon purchasing have not been fulfilled and am still waiting for these to be completed. I h Purchasing the truck was simple. The promises made to me upon purchasing have not been fulfilled and am still waiting for these to be completed. I have made several attempts to contact the dealership but no one has returned my call. More

Friendly staff, hole in my pocket. Everyone who works here is friendly and helpful, and they communicate well with customers. But still I am disappointed that I had a $1600 job done tha Everyone who works here is friendly and helpful, and they communicate well with customers. But still I am disappointed that I had a $1600 job done that did not resolve the issue with my car, resulting in even further costs. If I would have been better off going to a specialist, I would have appreciated that honesty and guidance rather than sinking money and time into what was an incomplete or misdiagnosis. The staff is great and I hate to leave a poor review, but its appropriate based on this experience. More

They were helpful from the very start. Answered every question I had. To top it off they were all very down to earth and pleasant to deal with. I would recommend this dealership to anyone that is looking question I had. To top it off they were all very down to earth and pleasant to deal with. I would recommend this dealership to anyone that is looking not only because they gave me an unbeatable deal but because they way I was treated the whole time More

Everyone was amazing in helping me with my purchase. Very responsive and answered all my questions very quickly. The pick up process was well organized and didn’t take long at all responsive and answered all my questions very quickly. The pick up process was well organized and didn’t take long at all More