Toyota of Scranton

friendly staff at the dealership. I was disaappointed that the service department missed a problem with my vehicle and I had to go back a second time. I also wish I was told how long the repair was goin that the service department missed a problem with my vehicle and I had to go back a second time. I also wish I was told how long the repair was going to take. I was there an hour when they told me it might take two more hours. More

David was a great guy to work with!! He kept me informed through the whole process. And my car was done way before it was supposed to be. The shop foreman even graced me with his presence, it was an overall through the whole process. And my car was done way before it was supposed to be. The shop foreman even graced me with his presence, it was an overall great experience!! More

Very easy to deal with. I have purchased several vehicles from this dealership. Friendly experience and a great selection. I was in and out in less then two hours. from this dealership. Friendly experience and a great selection. I was in and out in less then two hours. More

Toyota of Scranton has been professional, prompt, and helpful. They make it easy to have my car services with my busy schedule and help to remind me when service is due. I am very satisfied. helpful. They make it easy to have my car services with my busy schedule and help to remind me when service is due. I am very satisfied. More

they were all very helpful we had a great experience and everything was to our satisfaction. We have bought 4 Toyota's from this dealership everything was to our satisfaction. We have bought 4 Toyota's from this dealership More

Jax and Jenna are the best. Drove from 2 hours away to buy a new truck for the second time in 3 1/2 years.Will do it again.... buy a new truck for the second time in 3 1/2 years.Will do it again.... More

Service at Toyota of Scranton is one of the most professional services I have dealt with. The best in the business for my money. It would be a reason to buy a Toyota alone but to sell great vehicle professional services I have dealt with. The best in the business for my money. It would be a reason to buy a Toyota alone but to sell great vehicles and service them even with the same amount of quality is a combination that can’t be beat. They inform you of everything, get the job done right and the wait is actually comfortable and secure even during the pandemic that it’s even relaxing. 5 star all the way around Alan Aimer was my Service Advisor and like many of the folks I’ve felt with in the past top notch all the way around. More

I love my Toyota Rav4, so when I needed a truck, I went to see what Toyota had to offer in their used sales. Jordan found a few options that fit my budget, he picked the one he thought would be the best fi to see what Toyota had to offer in their used sales. Jordan found a few options that fit my budget, he picked the one he thought would be the best fit to test drive, and I drove it around to see the other trucks on the list. The 1st one was my pick, Jordan didn't pressure me into committing to it, and I did a few days later. Howard in financial, helped get us the best rate he could, I had also gotten approval from USAA, but he beat it and was very kind and personable. James took care of a few issues we were having after taking the truck home, and seems dedicated to get it fixed up for us. More

Ahmad was great to deal with. Knowledgeable and no pressure. This is my 2nd car bought through him. This is my 4th car bought here. pressure. This is my 2nd car bought through him. This is my 4th car bought here. More

The service was excellent. However, I was there to get a state inspection and I asked that associate that I had a paper that said my inspection was supposed to be free. He looked confused and said he would state inspection and I asked that associate that I had a paper that said my inspection was supposed to be free. He looked confused and said he would check but never gave me an answer and I ended up paying for the inspection. Had I known it was going to cost me, I wouldn't have made the hour and a half drive to Scranton. That said, I thought the inspection was well done and the report was excellent. More