Toyota of Scranton

I’d just like to share my experience with Sylvia at Toyota of Scranton today. I’ve bought quite a few cars in my life, but working with Sylvia was the most personable experience to date. She’s so frien Toyota of Scranton today. I’ve bought quite a few cars in my life, but working with Sylvia was the most personable experience to date. She’s so friendly, relatable, and happy 🤗. I hope she’s there in a few years when I get an “itch” for another new car. Thanks Sylvia! You’re great ❤️. It was a pleasure working with you today! More

Excellent Service I found the Customer Service to be excellent by the whole dealership. Everyone showed attention to detail and pride in the service they provided. Exce I found the Customer Service to be excellent by the whole dealership. Everyone showed attention to detail and pride in the service they provided. Excellent! More

had a great experience even during shutdown I needed a car and was layed off from work during covid 19. the dealership and my salesmen worked very hard to get me my dream car. i am very gratefu I needed a car and was layed off from work during covid 19. the dealership and my salesmen worked very hard to get me my dream car. i am very grateful they were able to help me in these crazy times. More

Very good dealership. All the people who work there are extremely nice, helpful and professional. They are very Community minded and support a lot of local fundraisers. I myself can attest to this as they extremely nice, helpful and professional. They are very Community minded and support a lot of local fundraisers. I myself can attest to this as they have supported our local dog rescue. I have purchased. 3 vehicles there and completely satisfied More

Always helpful-hands-on! Everyone works together! Great experience even during covid. I’m sending everyone that I know here! Knowledgeable and friendly. Thank you! experience even during covid. I’m sending everyone that I know here! Knowledgeable and friendly. Thank you! More

Best Ever Service This dealer service is the best it gets. Prompt, courteous , friendly, fair, not the normal "stealership" that is other places. I recommend this ser This dealer service is the best it gets. Prompt, courteous , friendly, fair, not the normal "stealership" that is other places. I recommend this service center to everyone even if you do not own a Toyota. They are truly great. More

Toyota of Scranton I bought a 2020 Tundra CrewMax in early June. Salesperson was helpful and responsive to my questions and spent time with me at delivery...no complaint I bought a 2020 Tundra CrewMax in early June. Salesperson was helpful and responsive to my questions and spent time with me at delivery...no complaints there. The Finance Director did not follow up on multiple promises to email me contract paperwork and it took literally several calls from me and a nasty email to get the contract at 10:50pm the night before I was to take delivery. In retrospect I should have negotiated harder on the deal (my fault) as I feel I overpaid on price of new vehicle and should have requested for more on my trade. Dealer turned around and likely doubled their money on my trade within a week. I'm disappointed its been a few weeks and no follow up call to ask how I like the new truck and/or to say thanks for the great trade in vehicle. Would have been nice to get a set of bed frame rails as a thank you for the hassle I went through with trying to get the paperwork and the money they likely made on my trade. I handed them an easy sale and did all of the work making calls and driving the 2hrs each way to pick up the vehicle. More

Vehicle check up Very friendly & professional....fast service I didn't pay attention to the employees names but they all go out of their way to be helpful I boug Very friendly & professional....fast service I didn't pay attention to the employees names but they all go out of their way to be helpful I bought the car from Joe who was great. More

Couldn’t of been more impressed by the service my father and I received here! John Giordano was great with setting us up with the perfect vehicle. He was super friendly and professional. Howard Sweeny was o and I received here! John Giordano was great with setting us up with the perfect vehicle. He was super friendly and professional. Howard Sweeny was our finance rep and made it quick and painless with the financing part of the deal. Honest with his recommendation! Richard LaRussa was the finance director who made us feel like home. Such a great experience and service! Thank you again for all the wonderful help. -Katie Gardier More

25k factory service Having a fleet of Toyota's requires a lot of maintenance. Toyota always makes me feel like we are a a priority. Fast and smooth- like always. I ev Having a fleet of Toyota's requires a lot of maintenance. Toyota always makes me feel like we are a a priority. Fast and smooth- like always. I even bring my Fords here. More