Toyota of Scranton

Amazing customer service First time leasing a car Doug went above and beyond my expectations he truly listened to what I was looking for a made sure to get me in the car for m First time leasing a car Doug went above and beyond my expectations he truly listened to what I was looking for a made sure to get me in the car for me More

Bought used RAV4 Salesman was very helpful. Bought used car for my daughter. Everything was very easy and we enjoyed the experience. Would definitely purchase a vehicl Salesman was very helpful. Bought used car for my daughter. Everything was very easy and we enjoyed the experience. Would definitely purchase a vehicle there in future. More

Great service staff and service manager. In less than one week we are having repair services completed and being performed on our 2010 Camry and 2013 4Runner. Tiffany Peoples is our service In less than one week we are having repair services completed and being performed on our 2010 Camry and 2013 4Runner. Tiffany Peoples is our service representative and is very courteous and knowledgeable at her job. The Camry required rear brakes and synthetic oil and Tiffany provided us with a coupon to reduce the cost. She also noted that a service on the vehicle was inadvertently repeated from its most recent visit and told us we would be monetarily credited for that error. The Camry is running fine now. The 4Runner unexpectedly was brought in for service when the check engine light appeared on the dash board and the master cylinder needs to be replaced including other problems. Joe Gale, service manager is currently in contact with Toyota headquarters to find out what caused this malfunction on a vehicle with 83,000 miles on it. Joe and Tiffany have been very helpful to us while the 4Runner is in the service bay. A loaner car was provided to us while our vehicle is being repaired. We thank Tiffany and Joe for their help and professionalism during this past week as well as Stephanie Jones. More

20000 Service Quick and complete service with followup by Stephanie Jones to verify satisfaction. Vehicle was promptly received and any concerns were documented. My Quick and complete service with followup by Stephanie Jones to verify satisfaction. Vehicle was promptly received and any concerns were documented. My questions were quickly and accurate documented and responded to More

Good experience Nick and Howard made it a pleasant no problem buying experience. Now I will see how the vehicle performs before I make any reviews in that area.. Nick and Howard made it a pleasant no problem buying experience. Now I will see how the vehicle performs before I make any reviews in that area.. More

Pleasant experience purchasing my Tacoma! I had an excellent experience purchasing my Toyota Tacoma. My salesperson Nick B was friendly, knowledgeable, professional and customer oriented. I I had an excellent experience purchasing my Toyota Tacoma. My salesperson Nick B was friendly, knowledgeable, professional and customer oriented. I would highly recommend this salesperson and Toyota of Scranton dealership. They were willing to work with me to get the truck I wanted at a reasonable price! Five stars! More

It was a good experience The people were very nice. They answered all my questions and were very helpful. I look forward to coming back and having my car serviced. The people were very nice. They answered all my questions and were very helpful. I look forward to coming back and having my car serviced. More

Quick & Painless 18 month checkup. Checked in took only 5 minutes. Work was completed in about 90 minutes. Checked out in 5 minutes. Quick and painless. Tom Malan 18 month checkup. Checked in took only 5 minutes. Work was completed in about 90 minutes. Checked out in 5 minutes. Quick and painless. Tom Malandri, Service Professional was just that, courteous and professional. More

Work not Finished We discovered that the work done on our vehicle was incomplete, so I had to call Toyota and bring my vehicle back the next day to have it finished. It We discovered that the work done on our vehicle was incomplete, so I had to call Toyota and bring my vehicle back the next day to have it finished. It was an annoyance because I ended up having to wait about 45 minutes for the seemingly simple task to be completed. More

First service appt of my new rav 4 Excellent aervice. In and out as promised Everyone was very polite and thoughtful. Also i would like to say when I purchased my Rav 4 the sales pe Excellent aervice. In and out as promised Everyone was very polite and thoughtful. Also i would like to say when I purchased my Rav 4 the sales person and finance people were fantastic! More