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Toyota of Scranton
Scranton, PA
5,492 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,492 reviews
August 20, 2019
Service Great service . Friendly staff. Easy to make appointments and service done in a timely manner. All staff was helpful and courteous. We are happy with Great service . Friendly staff. Easy to make appointments and service done in a timely manner. All staff was helpful and courteous. We are happy with our Rav4. More
by MCDERMOTTW
Verified CustomerEmployees Worked With
Dan Gabriel
August 20, 2019
Took the time to explain I did not feel that Maxx was pushing to make a sale,he took his time helping me (like family). He is a great guy to work with would go back in the fu I did not feel that Maxx was pushing to make a sale,he took his time helping me (like family). He is a great guy to work with would go back in the future. More
by Mike1322
Employees Worked With
Maxx Broden
August 20, 2019
From start to finish, this was a great experience. From the moment I appeared at the counter, Tiffany looked up and acknowledged me, and said that I would be waited on shortly, which I was. After that From the moment I appeared at the counter, Tiffany looked up and acknowledged me, and said that I would be waited on shortly, which I was. After that, she sent me contact info in case I had any questions while the work was being completed. Upon the completion of work, she walked me to my car and noticed that my car had not been washed, and asked me if I wanted it washed before I left. I said no, since the car was not really that dirty. But Tiffany should be commended for walking her clients through the process from start to finish. More
by MUSHKNOWS
Employees Worked With
August 19, 2019
Service Excellent service from dedicated, very friendly staff. Price was just OK......not sure if it's competitive or not, but acceptable. Would recommend T Excellent service from dedicated, very friendly staff. Price was just OK......not sure if it's competitive or not, but acceptable. Would recommend Toyota of Scranton without a doubt. More
by ptbariel
Employees Worked With
August 19, 2019
Awesome ! Very professional ; very knowledgeable and a great personality. Many times during my visit he went out of his way to help me. Highly recommend! Your Very professional ; very knowledgeable and a great personality. Many times during my visit he went out of his way to help me. Highly recommend! Your in good hands at Toyota of Scranton! Ray Castellani More
by Kizeray
Employees Worked With
August 18, 2019
Visit very good not satisfied with the car for my condition There are some items I needed on this car and thet are not there.. MY Dialysis is hamperin very good not satisfied with the car for my condition There are some items I needed on this car and thet are not there.. MY Dialysis is hampering me to open the tailgate. Thank You Joseph J. Arnese More
by LEROMAR
August 18, 2019
awesome Salesman was excellent brought the car to my house for test drive. yes I WAS PLEASED! Doug is the man! This was an off the wall ride with a friend th Salesman was excellent brought the car to my house for test drive. yes I WAS PLEASED! Doug is the man! This was an off the wall ride with a friend that resulted in a sale for Doug. More
by ANDREWHARCHAR
August 17, 2019
Exactly Toyota of Scranton is great! The staff are friendly with great customer service skills, and they get the job done in a timely manner. I would recommen Toyota of Scranton is great! The staff are friendly with great customer service skills, and they get the job done in a timely manner. I would recommend to anyone! More
by charrity93
Employees Worked With
August 17, 2019
service dept. service dept was very courteous and on time and thorough. The waiting lounge was comfortable and nice. So the overall experience was a pleasant one service dept was very courteous and on time and thorough. The waiting lounge was comfortable and nice. So the overall experience was a pleasant one More
by GBUTCH
Employees Worked With
August 16, 2019
Not Happy. Recommend 1800$ of work to be done on a vehicle that we just purchased from you in April2019, that was fully inspected before we bought it. I would sa Recommend 1800$ of work to be done on a vehicle that we just purchased from you in April2019, that was fully inspected before we bought it. I would say either you never fully inspected the vehicle or you were trying to take ADVANTAGE of my son who brought the car in. Car was brought in for a sensor light that was staying on. I think you saw a TEENAGER and tried to get as much money out of him. Same thing happened a week ago to a girlfriend of mine that brought her car to you guys. Very disappointed! More
by Bricon
Employees Worked With
