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Toyota of Scranton
Scranton, PA
5,470 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,470 reviews
March 24, 2019
Customer service Very , very excellent customer service . Make a customer feel comfortable. Mechanics are very competent and friendly. Very nice seating area and clean Very , very excellent customer service . Make a customer feel comfortable. Mechanics are very competent and friendly. Very nice seating area and clean bathrooms. Quick service. Will go back. More
by PJPICKER132
Verified Customer
March 24, 2019
Wonderful Dealership I just bought a brand new RAV4... this is my second Rav(my other was a 2013)... I don’t see myself ever owning a vehicle that isn’t Toyota. As for th I just bought a brand new RAV4... this is my second Rav(my other was a 2013)... I don’t see myself ever owning a vehicle that isn’t Toyota. As for this specific dealership, Doug Stahl from Toyota of Scranton has sold my family at least 9 vehicles over the past five years. He is easy to work with and pleasant. I love how clean the deal ship is. It has a nice waiting area and a place for my daughter to play while we’re there. I don’t have anything negative to say! More
by mcginnism
March 24, 2019
Very professional very helpful Very professional very helpful and answered all my questions. From the sales department to service top notch. I have purchased several vehicles in Very professional very helpful and answered all my questions. From the sales department to service top notch. I have purchased several vehicles in the past few years... would strongly recommend this dealership. More
by dcshorten56
Employees Worked With
Other Employees :
Nick Bosque, Nicholas Vieira, Howard Sweeny, Kevin Brzegowski
March 23, 2019
Fast, easy, enjoyable My experience buying a new car was very enjoyable due to the extremely knowledgeable sales people, managers, and financial advisers. They all care ab My experience buying a new car was very enjoyable due to the extremely knowledgeable sales people, managers, and financial advisers. They all care about your experience and make it very easy. They make you feel as if you're the only customer. They also do their job very quickly to minimize the time you are waiting. I would really like to thank Joe Gatto, joe Mercado jr. And jenna sledzinski. More
by D. DeMarco
March 23, 2019
The Best! The team at Toyota of Scranton is the best. I been going there for years. I can always count on reliable service! I enjoy being able to drive right i The team at Toyota of Scranton is the best. I been going there for years. I can always count on reliable service! I enjoy being able to drive right in and have a comfortable area to wait. Thanks More
by bmcnaught
Employees Worked With
Kevin Brzegowski
March 23, 2019
Sale on a new 2019 Highlander My experience with Toyota of Scranton was exceptional. Ahmad Wasal was very helpful, knowledgeable and courteous, Mr Joe Gatto like always went out of My experience with Toyota of Scranton was exceptional. Ahmad Wasal was very helpful, knowledgeable and courteous, Mr Joe Gatto like always went out of his way to help us . More
by kized9786
Employees Worked With
March 23, 2019
Bought a new tire due to a flat tire. Ran over a pot hole and got a flat tire. Had to get a tow over to Toyota of Scranton in which they were more than happy to make this bad inconvenient Ran over a pot hole and got a flat tire. Had to get a tow over to Toyota of Scranton in which they were more than happy to make this bad inconvenient situation into an easy fix. Toyota even offered to schedule a transport to pick me up in which made all the difference in being able to get to work on time. More
by fclemonts
Employees Worked With
March 22, 2019
Purchase New Vehicle They were very easy to deal with and no pressure. Staff is knowledgeable about the product. Joe made my day that I was able to drive home in it that They were very easy to deal with and no pressure. Staff is knowledgeable about the product. Joe made my day that I was able to drive home in it that day. I call that service! Joe & Mark have been helpful with me to understand these new cars with all the technology. More
by Sporty 2019
March 22, 2019
First maintenance. Stephanie was outstanding. Excellent Cust. Svc. Rep. Work done and car washed in less than one hour. Was made to feel right at home. So glad I picked Stephanie was outstanding. Excellent Cust. Svc. Rep. Work done and car washed in less than one hour. Was made to feel right at home. So glad I picked Toyota of Scranton. More
by JSNEE406
Employees Worked With
March 22, 2019
Our experience with your service department I wish I could remember the name of person who assisted us. He was courteous, knowledgeable, informative etc. we have always been treated extremely we I wish I could remember the name of person who assisted us. He was courteous, knowledgeable, informative etc. we have always been treated extremely well. 5 stars to Scranton Toyota. More
by shenry135
Employees Worked With
