Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Toyota of Scranton

Scranton, PA

Overview
Employees
Reviews
Vehicles
4.7
5,646 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
Contact Dealership
View Awards

3400 N Main Ave

Scranton, PA

18508

Directions

By Type

Showing 5,646 reviews

October 30, 2025

Great experience, I made they work for the sale, they didn’t shy away and I left very happy in a new 2025 Toyota Tundra Will purchase again! More

by MASTERCASTER29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ebrahin Evertsz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hedden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2025 -

Toyota of Scranton responded

MASTERCASTER29, Thank you so much for sharing your experience! We're glad to hear the team worked right alongside you to make sure you were comfortable with your purchase. Congratulations on your new 2025 Toyota Tundra — what a fantastic truck! We truly appreciate your trust in us and look forward to welcoming you back again when the time is right. Enjoy every mile ahead! Warm regards, The Sales Team Toyota of Scranton

October 24, 2025

I did not deal with Kevin. He was not my salesperson. I have already completed this survey concerning my salesperson, Max. More

by LYNN.SPARACINO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxx Broden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lawler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2025 -

Toyota of Scranton responded

LYNN.SPARACINO, Thank you for letting us know and for taking the time to complete the survey for Max. We appreciate your feedback and will be sure to update our records accordingly. Thank you again for your time and for choosing Toyota of Scranton! Warm regards, The Sales Team Toyota of Scranton

October 24, 2025

Go see Jordan Winkler he is the best salesman there! Professional, kind and knows the inventory on the lot. He takes time to make sure you get what you’re looking for.! More

by Lorie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Winkler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2025 -

Toyota of Scranton responded

Hi Lorie, Thank you so much for the wonderful feedback! We’re thrilled to hear Jordan made such a great impression. His professionalism and dedication to helping guests find the right vehicle truly reflect our values. We’ll be sure to share your kind words with him! Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

October 24, 2025

Great customer service on getting our car serviced and checked out and using the shuttle to Best Buy was a nice bonus. More

by BMCCORMICK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
Report | Print
Oct 24, 2025 -

Toyota of Scranton responded

BMCCORMICK1, Thank you for sharing your experience! We’re glad to hear our team provided great service and that the shuttle made things a bit more convenient for you. We truly appreciate you choosing Toyota of Scranton and hope to see you again! Warm regards, The Service Team Toyota of Scranton

October 22, 2025

came in just to get a price but Brian and John were very easy to deal with and i believe i got a good offer that was fair. More

by ANDYH36267
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lawler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2025 -

Toyota of Scranton responded

ANDYH36267, We’re so glad to hear that, and appreciate you sharing your experience! Brian and John will be happy to know they made things easy and straightforward for you. Thank you for giving us the opportunity — we’re thrilled you felt the offer was fair! Warm regards, The Sales Team Toyota of Scranton

October 22, 2025

The entire experience was positive, and everyone was very helpful. Meaghan was very responsive and made the whole transaction very easy to navigate. More

by TRACY.BENDER
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Strouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meaghan McDade
Report | Print
Oct 24, 2025 -

Toyota of Scranton responded

Hi Tracy, Thank you for sharing your experience! We’re so glad to hear everything went smoothly and that Meaghan made the process easy and enjoyable for you. We truly appreciate your kind words and the opportunity to serve you! Warm regards, The Sales Team Toyota of Scranton

October 20, 2025

Curiously people. Taking time to thoroughly explain the issue you have with your vehicle and the solution to fix it. More

by KDHACR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Marshalek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2025 -

Toyota of Scranton responded

KDHACR, Thank you for the kind words! We’re glad our team took the time to clearly explain what was going on with your vehicle and the plan to fix it. Keeping you informed and comfortable with the next steps is always our goal. We appreciate you choosing Toyota of Scranton! Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

October 18, 2025

David is very professional and customer oriented. I always drive an hour to get my tundra serviced here. Highly recommend this dealership. Thank you More

by DIG2MOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2025 -

Toyota of Scranton responded

DIG2MOM, Thank you so much for your kind words and for making the trip to see us — that means a lot! We’re thrilled to hear that David’s professionalism and customer-focused care make your visits worth the drive. We truly appreciate your loyalty and recommendation! Thank you, The Service Team Toyota of Scranton

October 17, 2025

Very friendly and helpful in finding the right vehicle for me. Somewhat frustrated the dealer was very persistent about selling a warranty. Then when asked for specific information about the warranty(wha More

by FRANKJGIFFORD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Winkler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2025 -

Toyota of Scranton responded

Hi Frank, Thank you for sharing your feedback. We’re glad to hear our team was friendly and helpful in finding the right vehicle for you, though we’re sorry to learn about your frustration regarding the warranty information. Your comments are important and will be shared with our management team so we can ensure clearer communication moving forward. We appreciate your honesty and the opportunity to improve — thank you for choosing Toyota of Scranton. Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

October 16, 2025

I was happy with my service. Everyone was very nice. even gave me a piece of birthday cake upon my pick up More

by DAK409dak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2025 -

Toyota of Scranton responded

DAK409dak, Thank you for sharing your experience! We’re so glad you enjoyed your visit — and even got to celebrate with a little birthday cake! We appreciate you choosing Toyota of Scranton and look forward to seeing you again soon. Warm regards, The Toyota of Scranton Team

1
...
3
4
5
...
565