Toyota of Scranton

Fabulous Experience I love being able to schedule my service appointments online and to, also, schedule a shuttle ride and pick up. The shuttle drivers are very polite, f I love being able to schedule my service appointments online and to, also, schedule a shuttle ride and pick up. The shuttle drivers are very polite, friendly, and prompt, The service advisors keep in touch while your car is being serviced and are, also, polite, friendly, and helpful. Lately I have been receiving coupons for upcoming service appointments-another bonus! More

20k Service Appointment The appointment scheduling process is simple, reminders are sent prior to the visit, and the check-in is fast! Phil and everyone else I deal with at The appointment scheduling process is simple, reminders are sent prior to the visit, and the check-in is fast! Phil and everyone else I deal with at the dealership are outstanding! More

was better then expected. Was nice to have your rep. Tom take time to answer my concerns. Very professional and personable guy. I have found that most of the time your people Was nice to have your rep. Tom take time to answer my concerns. Very professional and personable guy. I have found that most of the time your people take time to make you feel comfortable. Even while waiting for my car and having coffee other workers nod hello and say hello. Nice to be in a place you feel comfortable even knowing it's going to cost you money. (Smiling) More

Ch-R Lease Had a great experience on 1/9/19 when turning in my old lease and leasing a new vehicle. Our salesman Doug Stahl and Howard Sweeny and Rich LaRussa in Had a great experience on 1/9/19 when turning in my old lease and leasing a new vehicle. Our salesman Doug Stahl and Howard Sweeny and Rich LaRussa in Financing were all a pleasure to work with and made the experience enjoyable. More

The staff was patient and professional. Good customer servic Overall, the staff was prompt, professional and made the process stress free. I felt comfortable and most importantly my two toddlers were playing in Overall, the staff was prompt, professional and made the process stress free. I felt comfortable and most importantly my two toddlers were playing in the Play Zone room. Which gave me the convenience of speaking to the staffs etc.. More

Professionalism, knowledge, and fairness. I recently purchased a RAV4 from Toyota of Scranton. I found their sales staff to be knowledgeable, professional, and courteous. We arrived at what I I recently purchased a RAV4 from Toyota of Scranton. I found their sales staff to be knowledgeable, professional, and courteous. We arrived at what I consider a fair price fairly quickly. I'd recommend them to anyone. More

My experience at the dealership. I was greeted at the front door by a very friendly salesman. Tom Rogari. I only went in to get a price on rav4 limited. He was very knowledgeable and I was greeted at the front door by a very friendly salesman. Tom Rogari. I only went in to get a price on rav4 limited. He was very knowledgeable and it was not stressful conversation. He offered me a good price that I accepted. From then on all went smoothly and I drove out the same day with a new rav4 limited. I would like to thank all the friendly people who were involved. I am not a tech person but Tom and mark explained all the features as best they could. Good luck to all and stay safe. Rich More

Great team, fantastic experience! 5 star service! Friendly and knowledgeable team of people ready and willing to assist! I worked with both Tom and Jenna and they were both a pleasure 5 star service! Friendly and knowledgeable team of people ready and willing to assist! I worked with both Tom and Jenna and they were both a pleasure to work with (Please see my email on 1/9/19 to management for details). Looking forward to continuing to work with Toyota of Scranton! More

Excellent Service Staff Allan A. was very professional and knew his stuff. Direct and fast with my service request. (Very important since I was scheduled before my work) Mt s Allan A. was very professional and knew his stuff. Direct and fast with my service request. (Very important since I was scheduled before my work) Mt shuttle ride and driver, Steve, was so pleasant. Steve called to ease my worry that he was outside and ready!!! On my return Alan A. was once again my service agent. He explained all the work completed on my car. Walked me out to my car also! Super job service department!!! More

Another Great Buying Experience At Toyota of Scranton This is my 3rd purchase and it was handled in a professional manner by all parties involved will be back again for another vehicle purchase. This is my 3rd purchase and it was handled in a professional manner by all parties involved will be back again for another vehicle purchase. More