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Toyota of Scranton

Scranton, PA

4.7
5,470 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,470 reviews

January 04, 2019

Gratifying Experience at Toyota! Love my new 2018 Toyota RAV4 which I recently purchased at Toyota of Scranton! Thomas Rogari was great in helping me choose the perfect vehicle! More

by NARDELLICAROLYN
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Rogari, Howard Sweeny
Jan 04, 2019 -

Toyota of Scranton responded

Thank you for sharing your recent experience with Thomas and our team! Congratulations on your new RAV4!

January 04, 2019

Great experience, friendly staff We had a fantastic experience purchasing two cars. Nick took care of us throughout the experience with great attention to our special needs. He even d More

by TALSINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cathy Keohan, Nick Bosque
Jan 04, 2019 -

Toyota of Scranton responded

Thank you for taking the time to share your recent experience with our team! We are glad we could help and will keep working to fix your RAV4!

January 04, 2019

Easy and accommodating They were friendly and picked me up at work at 545 to get the car. This really helped me out. Tiffany is a good representative of your business. Than More

by MATTSVETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2019 -

Toyota of Scranton responded

Thank you for taking the time to share your recent experience with Tiffany and our team! We are so glad we could help!

January 04, 2019

Great, clean service center. Getting your car serviced is like going to a cafe and hanging around doing some reading and learning something new on the internet. The waiting lounge More

by ted18
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Frayko, Vito Sampogne
Jan 04, 2019 -

Toyota of Scranton responded

Ted, thank you so much for your awesome review! We are always so happy to serve our great customers and are happy to hear you had a good experience!

January 04, 2019

excellent salesman nick was an excellent salesman/ he was low keyed/informative with no ugly pressure/really nice to work with/i would highly recommend him and your agen More

by william
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Sledzinski, Nick Bosque
Jan 05, 2019 -

Toyota of Scranton responded

Both Nick and Jenna understand the importance of the outstanding customer experience. We are thrilled all went well when you were at our dealership purchasing your new vehicle. Thanks for the awesome review.

January 04, 2019

Good,very good Im on my 4th toyota, convenient ,they give you rides back to work, everybody there is nice, and I like the Toyota product, you should cut that 25 word More

by MAPRAD81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2019 -

Toyota of Scranton responded

We want to make it very easy for customers to do business at our dealership, and we do understand your time is very important. That is why we offer shuttle service in 10 mile radius. And there are times when we have to extend the mile restriction. We certainly appreciate the awesome review. Thank you.

January 04, 2019

Great staff and auto mechanics Toyota of Scranton has always had a very good service crew. They treat you with great respect and service. Their priority is to keep your vehicle More

by bobfolgerjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 05, 2019 -

Toyota of Scranton responded

Thank you for the shout outs to our staff. We will certainly pass along your very positive comments. Our goal is customer satisfaction in all we do. Thanks again.

January 04, 2019

5,000 mile service Personel we’re very professional and the time spent on the veichal was very efficient. The veichal upon return had been washed which was nice to see. More

by harlymom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2019 -

Toyota of Scranton responded

Thanks for the temperature comment, we will certainly monitor the waiting area temperature. We are delighted all went well at your service appointment, and look forward to working with you in the future. Thanks again.

January 04, 2019

new car buying I was pleased with everything and everyone I don't like that I have to go all the way to Jack Williams to get a remote starter on More

by DOBIE251
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Valenti
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Wagner
Jan 05, 2019 -

Toyota of Scranton responded

Thank you for purchasing your vehicle at our dealership. There are certain items we cannot do at our dealership, and we do provide you with an alternative. Good luck with the remote starter. Thanks again for choosing our dealership.

January 04, 2019

Great First time experience, great communication was great friendly did not have to wait long for service, just had a good experience. Hope this is how it w More

by THOMASSAVERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn?
Jan 05, 2019 -

Toyota of Scranton responded

We are delighted your first service appointment went well. Our goal is for every appointment to go well. We look forward to working with you in the future.

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