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Toyota of Scranton
Scranton, PA
5,471 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,471 reviews
December 28, 2018
Great service Brought vehicle in for a scheduled maintenance and oil change. Alan in the service department is always very helpful and friendly. They try to make i Brought vehicle in for a scheduled maintenance and oil change. Alan in the service department is always very helpful and friendly. They try to make it as quick as possible when you’re waiting. More
by Fanna72
Verified CustomerEmployees Worked With
December 28, 2018
Broken Promise I was promised a second key for a used car I bought. I went to the service department to have it programmed. The used car manager refused to honor his I was promised a second key for a used car I bought. I went to the service department to have it programmed. The used car manager refused to honor his promise to provide the key at no charge. More
by Elvis
Employees Worked With
December 28, 2018
20,000 mile check up oil change and tire rotation. Took me right in and got me right back out within the hr. I was having a problem with my hatch and they had that fixed before I reached 5he service de Took me right in and got me right back out within the hr. I was having a problem with my hatch and they had that fixed before I reached 5he service desk! More
by laanglemi
Employees Worked With
December 28, 2018
Very helpful, friendly Great all around experience. Timely manner. Very prompt and helpful. Tom went out of his way to show us the service are and waiting area. Heads abo Great all around experience. Timely manner. Very prompt and helpful. Tom went out of his way to show us the service are and waiting area. Heads above any other experience . More
by BEMATHEW
December 27, 2018
Highly recommend Toyota of Scranton. Staff is friendly and knowledgable. No pressure and honesty. Dunkin Donuts in the showroom is nice bonus too. We love our 201 Toyota of Scranton. Staff is friendly and knowledgable. No pressure and honesty. Dunkin Donuts in the showroom is nice bonus too. We love our 2019 TRD Off Road 4runner. More
by Patti D.
December 27, 2018
Great experience as usual Smooth and efficient transaction trading in a 2015 4 Runner for a 2019. Toyota customer since 1988 purchasing both 4 Runners and Tundras. Adult chil Smooth and efficient transaction trading in a 2015 4 Runner for a 2019. Toyota customer since 1988 purchasing both 4 Runners and Tundras. Adult children now Toyota customers too. More
by TOMMYMOMMY3
December 27, 2018
30 day service Very good service and everyone was very courteous. I was real happy with how quick I was taken care of. My service tech was great. Very good service and everyone was very courteous. I was real happy with how quick I was taken care of. My service tech was great. More
by MUSCH33
Employees Worked With
December 27, 2018
Over all was good The salesman Doug was really good. Only wish they would give you two keys with s used truck. Pain in the xxx to go get another key made. Also internet The salesman Doug was really good. Only wish they would give you two keys with s used truck. Pain in the xxx to go get another key made. Also internet description of equipment was not as described. No remote start off key fob and nav u need to have in star. Fir monthly fee. More
by VISPI65
December 27, 2018
Great Toyota Dealership Great service and prices! I had a great experience. Other Toyota dealerships weren’t willing to get me to my price point. Toyota of Scranton gave me e Great service and prices! I had a great experience. Other Toyota dealerships weren’t willing to get me to my price point. Toyota of Scranton gave me exactly what I wanted with no problems! More
by RD028
Employees Worked With
Jenna Sledzinski, Chelsea Seo, Nick Bosque
December 26, 2018
Friendly and accommodating staff. had annual service done, staff were accommodating and had the chance to know there offers & promotions, fortunately got approved for trade in. All wer had annual service done, staff were accommodating and had the chance to know there offers & promotions, fortunately got approved for trade in. All were helpful & friendly. More
by jorna_labra23
Employees Worked With
