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Toyota of Scranton
Scranton, PA
5,495 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,495 reviews
November 30, 2018
Service Dept. I was very pleased with the staff of the service dept. who were all very friendly and my service writer Alan, and the work performance. I was disappo I was very pleased with the staff of the service dept. who were all very friendly and my service writer Alan, and the work performance. I was disappointed in the price overall of the hitch,wire harness and installation.. More
by gjahunt
Verified Customer
November 30, 2018
Used 2015 RAV 4 Limited Purchase Dealt with Sales Rep Ron Pritchyk. He was very professional, personable and familiar with the vehicle. The experience was thorough with a walk aroun Dealt with Sales Rep Ron Pritchyk. He was very professional, personable and familiar with the vehicle. The experience was thorough with a walk around the vehicle and a test drive. The car was clean and the gas tank filled. A very good experience with Ron. The only issue was the former owner of the vehicle did not turn in both key fobs with the car and the dealer did not offer compensation or a replacement. More
by DDSADVARY
November 30, 2018
very comfortable Worth driving the distance, didn't feel like just a number, fair price, a comfortable experience overall, I've found other people who have been going Worth driving the distance, didn't feel like just a number, fair price, a comfortable experience overall, I've found other people who have been going there for years, from this area. Thank You More
by Brian
Employees Worked With
Other Employees :
The 2 Dallas Cowboy fans, AJ Wallace, Jeff Warabak
November 29, 2018
Very good service I love dealing with your dealership. It is so nice and very convenient that you have the shuttle service. E everyone that works there is very polite. I love dealing with your dealership. It is so nice and very convenient that you have the shuttle service. E everyone that works there is very polite. More
by ZAP91
Employees Worked With
November 29, 2018
Toyota service Staff is friendly and courteous. Is respectful of my car. I trust their judgement on what needs to be done and depend on them to let me know the fut Staff is friendly and courteous. Is respectful of my car. I trust their judgement on what needs to be done and depend on them to let me know the future needs of my car. More
by SKNIOLEK
Employees Worked With
November 29, 2018
20,000 mile service Alan was great and answered all my questions. When my car was ready he promptly called me and got me on my way and on with my day. Alan was great and answered all my questions. When my car was ready he promptly called me and got me on my way and on with my day. More
by slslowey822
Employees Worked With
November 29, 2018
blow motor phillip is the best. He knew the part was not in and warned everyone before I wasted my time and your service dept. time. the best phillip is the best. He knew the part was not in and warned everyone before I wasted my time and your service dept. time. the best More
by TSELEMBA
Employees Worked With
Philip Sottile
November 29, 2018
Scranton Toyota has always been great with us. Excellent service. Always friendly and helpful. Facility is spotless and inviting. My dog loves coming as he gets lots of attention and goodies. T Excellent service. Always friendly and helpful. Facility is spotless and inviting. My dog loves coming as he gets lots of attention and goodies. Toyota's have always been reliable and we would certainly purchase again. More
by SMITHLISA0907
Employees Worked With
November 29, 2018
Good service experience I was in for a regular service and a blower fan recall. Work was done more quickly than I expected. Everyone I dealt with was pleasant and helpful. I was in for a regular service and a blower fan recall. Work was done more quickly than I expected. Everyone I dealt with was pleasant and helpful. Time will tell re the work done--looks good now. More
by tarpon
Employees Worked With
November 29, 2018
Purchased a new Rav4 - so far, so good we were pleased with the process of purchasing a new vehicle. The only problem is filling out these surveys. I am a senior citizen and do not use th we were pleased with the process of purchasing a new vehicle. The only problem is filling out these surveys. I am a senior citizen and do not use the computer a lot. Would prefer a phone call. More
by TWINB1940
