Toyota of Scranton

Quick and easy, knew what I wanted, was connected with Cory who helped with everything. Cory who helped with everything. More

Can't complain always in and out in a timely matter and kept updated throughout the process kept updated throughout the process More

Sales people are very friendly and professional. Very smooth and easy process from start to finish. I was very happy with my experience...that's why this is my 3rd Toyota. I will let family and f Very smooth and easy process from start to finish. I was very happy with my experience...that's why this is my 3rd Toyota. I will let family and friends know about this dealership and my positive experience with them. Great place!! More

Kevin is a pleasure to work with. I will definitely be back for my next vehicle with Toyota of Scranton. I will definitely be back for my next vehicle with Toyota of Scranton. More

Excellent and friendly service. Knowledgeable staff. Overall a great experience with trustworthy people. Thank you so much Knowledgeable staff. Overall a great experience with trustworthy people. Thank you so much More

Very pleasant and efficient experience. Sales, manager and finance were all very friendly and efficient in each expertise. Very satisfied. Sales, manager and finance were all very friendly and efficient in each expertise. Very satisfied. More

Hi ; i appreciate your reply. Just to further explain my self here was the Toyota process. First contact : i get an email flyer about free Safety inspection etc.. So i txt back an Just to further explain my self here was the Toyota process. First contact : i get an email flyer about free Safety inspection etc.. So i txt back and forth w/Toyota rep explaining,Being a new purchase customer i‘d like to get the safety insp and oil change whatever freebies from my recent purchase, plus the remote stater and bed cover. This information I assume never got passed to anyone in the garage. “Ever” . Decided to drop trk off due too weather the afternoon before my 8am appointment.So i park in a spot in the lot walk by the outside checkin attendant “ again “no can i help you” go in side to service desk . They say go back outside and pull up to outside checkin. Walk back out to trk and pull up to checkin ;she same / attendant said ill open door they take care of you inside. Pull trk inside & some young man comes over with clip board to fill out. I fill out clip board  ask about services and  also try to explain but he seems not to care. I tell him I’m only writing remote stater/ bed cover since no-one seems to know what else i was entitled too. I really Didn’t want to see extra charges lube oil etc..and have headaches on pickup .Then another person takes the clipboard without a question. Know I’m getting the impression everyone so far could care less about my services. Another person takes keys and drives truck away.So now I’ve dealt with online rep , service desk rep ,and four different folks in the garage, and nobody seem to care about services . Next morning i get a txt basically saying any questions just txt. When i did txt no reply anyway.😂😂 . So on pick up only remote stater and bed cover completed with nobody having a clue as too any other services. In my opinion poor internal communication. Sorry More

Jon, my rep, was very friendly and got me in and out in a timely manner. timely manner. More

Very professional, Brian was not high pressure,answered all our questions.gave us a complete tour of car. Walked us through all the technology. We were not familiar with. Dealership did wonderful job. all our questions.gave us a complete tour of car. Walked us through all the technology. We were not familiar with. Dealership did wonderful job. Friendly and courteous staff. Would recommend to others. More