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Toyota of Scranton - Service Center

Scranton, PA

4.6
3,049 Reviews

3,049 Reviews of Toyota of Scranton - Service Center

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May 16, 2022

Completely satisfied . Staff very friendly and waiting area very comfortable.. Always wait for my car because of the waiting area. More

by AUNTBEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam, Corey Boynton, Howard Sweeny
May 16, 2022 -

Toyota of Scranton responded

AUNTBEV, Thank you for taking the time to provide feedback on your recent experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

May 13, 2022

The dealership is great. I have no problems with them. But nobody is perfect. Sincerely Alzaida Oakley More

by NIGHTHAWK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who it was.
May 13, 2022 -

Toyota of Scranton responded

NIGHTHAWK, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

May 12, 2022

Another fine service experience. Requested work completed in a timely fashion and done right. Thank you for the fine team. My helpful service advisor is Chris Ellis, ask for him when More

by MLHIMKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ellis a "Five Star" player as well.
May 12, 2022

Love getting my car fixed here because they are quick and professional through out your visit, plus they have a snack counter. More

by koot8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras
May 12, 2022 -

Toyota of Scranton responded

koot8, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

May 11, 2022

The staff at Toyota of Scranton is always courteous and professional. My recent service visit was smooth and easy. Stephanie is always a pleasure to work with. Thanks again. More

by MARINOSPD574
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Toyota of Scranton responded

MARINOSPD574, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

May 09, 2022

Extremely helpful employees and great service. I would 100% recommend getting any service, regular maintenance or parts here. Glad to support the business More

by Dom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Greico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
james Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras, Travis Langlois, Curt Manck
May 09, 2022 -

Toyota of Scranton responded

Dom, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

May 09, 2022

Kept us up to date on what needed to be done and answered all questions More

by MPSEK79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Toyota of Scranton responded

MPSEK79, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

May 08, 2022

They give a good support to customers during any visit. .good associate and good atmosphere to visit. More

by SIMSHA_16676
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Toyota of Scranton responded

Simsha_16676, We are delighted you enjoy doing business at our dealership. Thank you for taking the time to share your feedback. It is appreciated. Take care, MJ Preno VP of Guest Experience mjpreno@tsofs.com 570.702.8776

May 08, 2022

Veey fast and friendly service. I am on my third lease with them. I plan on going back when my current lease runs out. More

by ChadD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Toyota of Scranton responded

ChadD, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

May 06, 2022

Clean facility . Courteous employee, experienced and knowledgeable technicians who keep me well informed about the mechanical condition of my vehicle More

by J724A
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
May 06, 2022 -

Toyota of Scranton responded

J724A, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

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