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Toyota of Scranton - Service Center

Scranton, PA

4.6
2,952 Reviews

2,952 Reviews of Toyota of Scranton - Service Center

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January 19, 2022

Car indicators were showing issues with all wheel drive. After diagnostics test it was revealed that it was just the gas cap. The dealer addressed and sent me on my way. No charge for the trouble. More

by COMPURX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Langlois
Jan 20, 2022 -

Toyota of Scranton responded

COMPURX, Thank you for taking the time to let us know about your recent visit to our service department. We are happy all turned out well. Take care.

January 18, 2022

It was a pleasure to dealing with them they were kind and courteous I was very well taken care of More

by DOUG.TOMOLONIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
james Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Shean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras, Curt Manck
Jan 18, 2022 -

Toyota of Scranton responded

Doug, thank you taking the time to offer feedback and rate your recent experience. We are thrilled to know we earned 5 stars. The team really appreciates it. Take care.

January 17, 2022

Everything about this purchase was great will buy from them again. everything was first class More

by NICKV1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Toyota of Scranton responded

NICKV1, thank you for taking the time to review and rate your recent buying experience. It is great to see you had an excellent experience. Thanks so much for your feedback. Enjoy your new vehicle. Take care.

January 17, 2022

All of the employees i came in contact with during my visits where very polite great personalities and attitudes. These are the qualities you want in the individual. More

by RABDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Toyota of Scranton responded

RABDA, thank you for your feedback regarding your recent service visit. Our service team strives to provide the best possible service experience at every visit. We are happy to know you had an outstanding experience. Take care.

January 16, 2022

We were driving our son back to Syracuse and a serious warning g light came on. We called and spoke to Ben who understood the urgency and told us to come straight in. David Grieco was our service advisor More

by The Daniels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Toyota of Scranton responded

The Daniels Family, we are delighted you contacted our dealership and we were able to assist you when you needed to get on the road. Thank you for taking the time to share your story. Our team greatly appreciates your kindness. Take care.

January 14, 2022

Used to be good - not anymore. I have two toyotas and bought them both there. Also have had them both serviced there. Got all service including tires from them. For my 2016 I was looking to get my 5th More

by AJMORGAN22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service rep - I don't think its fair to list them as I don't know who was making the decisions
January 13, 2022

Excellent Service and Repair Best in Pa. Would definitely buy my next 4Runner from them without a doubt. More

by devazquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras
January 07, 2022

Good person and excellent service Good vehicle and excellent condition nice price and excellent facility More

by ALEJANDROINOA991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Wasal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Reilly
Jan 07, 2022 -

Toyota of Scranton responded

Thank you very much, Alejandroinoa991, for taking the time to share your story. We all appreciate the perfect, 5 star review and wish you well with your new vehicle. Take care.

January 02, 2022

service was fast and easy. Easy to schedule online with available dates. Staff was friendly and helpful. More

by MQ1621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
Jan 04, 2022 -

Toyota of Scranton responded

MQ1621,Thank you for taking the time to let us know about your service experience. We are delighted you had an easy time scheduling an online appointment. That is the goal. Thanks again. Take care.

December 30, 2021

Friendly and helpful service and sales. None of the best dealerships I have been at. More

by CLSKY120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras
Jan 04, 2022 -

Toyota of Scranton responded

Thank you for recognizing our dealership as one of the best. We all appreciate it, CLSKY120, as well as the 5 star rating. Take care.

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