2,952 Reviews of Toyota of Scranton - Service Center
Love this place (Service Dept) - such nice, professional and go-the-extra-mile folks and attitudes! They certainly do work hard on the customer’s behalf. and go-the-extra-mile folks and attitudes! They certainly do work hard on the customer’s behalf. More
They refused to hold up there side of the deal on about everything. Damaged my suv when they worked on it and didn’t fix it. They also made multiple promises when I bought my car and never held up there si everything. Damaged my suv when they worked on it and didn’t fix it. They also made multiple promises when I bought my car and never held up there side of the deal. They refuse to even work on my car now since I attempted to hold them responsible for their mistakes. More
They did all that I asked for in the visit. I had to leave it since I couldn't wait around for all that needed to be done. Nothing major was done on this visit but it was done within the time promised. leave it since I couldn't wait around for all that needed to be done. Nothing major was done on this visit but it was done within the time promised. More
Everyone was very pleasant to talk to.. James was very nice explain everything to me that has to be done.., thanks everyone for the great experience nice explain everything to me that has to be done.., thanks everyone for the great experience More
Great exp. always treated like a friend even though I am G reat exp. always treated like a friend even though I am not known personally. They asked me many times if I needed anything even though they knew I G reat exp. always treated like a friend even though I am not known personally. They asked me many times if I needed anything even though they knew I was there for a no cost service. Speaks volumes in this crazy world. At the end Alan walked me right out to my vehicle to make sure everything was done right. Icing on the cake is that we talked about my beloved Yankees. Stay safe everyone. If you are not considered front line workers , you should be. Just a quick fyi for you. Between my sister and myself this is at least new vehicle # 12? Maybe more. More
Very friendly and helpful.Service was quick Waiting Very friendly and helpful. Service was quick Waiting area was clean and spacious Check in was efficient and my representative was knowledge Very friendly and helpful. Service was quick Waiting area was clean and spacious Check in was efficient and my representative was knowledgeable, curious, and friendly More
Toyota of Scranton is and has an excellent service center. Very friendly and courteous to all your needs. Also excellent waiting area and very clean. Restrooms are also kept very clean which is an ass center. Very friendly and courteous to all your needs. Also excellent waiting area and very clean. Restrooms are also kept very clean which is an asset during this trying time. More
Always a pleasant experience .I would highly recommend Toyota of Scranton to anyone for service and sales.I made the switch from Chevrolet and I’m glad I did Toyota of Scranton to anyone for service and sales.I made the switch from Chevrolet and I’m glad I did More
fantastic service center, efficient, fast, and very much in tune with the customer. Keep us informed in a timely fashion on how the repairs were progressing. Best crew for servicing your vehicle. in tune with the customer. Keep us informed in a timely fashion on how the repairs were progressing. Best crew for servicing your vehicle. More
I dont remember who all i interacted with to give them credit. But they were all nice, professional and i was in and out quicker then expected. It was a simple check up and tire rotation. No upsell. No no credit. But they were all nice, professional and i was in and out quicker then expected. It was a simple check up and tire rotation. No upsell. No nonsense. I appreciate that. I just rated a few faces because it wont let me submit otherwise. I dont recall who i dealt with so no offense by omission intended More