Toyota of Scranton - Service Center

Dave and Tiffany are excellent as Service Advisors. In my experiences with car services for ovef 40 years there is no one who compares with their personality, knowledge and customer repoir. I give them each experiences with car services for ovef 40 years there is no one who compares with their personality, knowledge and customer repoir. I give them each a 10 on a 5.0 scale. More

Kacie was awesome. I would like to use her again for service. She explained everything about the car . Kacie spoke nice snd slow and again explained all the work done on my car. service. She explained everything about the car . Kacie spoke nice snd slow and again explained all the work done on my car. More

Everything was great service friendliness cleanliness and everything the wait time was perfect the only problem I had is the cost of everything that had to be done was a little high I mean to change the oil everything the wait time was perfect the only problem I had is the cost of everything that had to be done was a little high I mean to change the oil in the transmission is not that much I used to do it back in the day when cars were more simple but it’s only a quart of oil that you drained maybe two from the pan and then they just put new oil in to replenish what came out it’s not all the oil that would be a flush and that’s even more money than I could not afford but other than that everything was great More

Superb service ,enjoyed the visit and update to my vehicle . Was worried about brakes but was assured that they were working fine and had 80 percent left on my brake pads Thank You vehicle . Was worried about brakes but was assured that they were working fine and had 80 percent left on my brake pads Thank You More

the person who made the reservation neglected to inform me that there was a grace period of 30 days for the oil change and as a result I got 1 less month on my PA state sticker, May 2022 instead of June 20 me that there was a grace period of 30 days for the oil change and as a result I got 1 less month on my PA state sticker, May 2022 instead of June 2022, More

Kacie smoothed out a situation that started with a recall for a fuel pump problem. A few days later when I started the car, I had a message to get to the dealer for a problem. They had me come right back for a fuel pump problem. A few days later when I started the car, I had a message to get to the dealer for a problem. They had me come right back in & leave the car . Supposedly, a defective part was put in from the kit sent to handle the recall. I picked up the car & filled with gas since I wasto have less gas in the car for the repair. 15 gallons bought. I noticed the gas needle didn’t move. Gas range info didn’t reset itself. I called. They ordered another part. I brought it back again to be worked on it. Kacie was very helpful through all of this with some help from Stephanie. I had bothered friends the first 2 times. Afterwards I did utilize the Courtesy Shuttle. Peter was great taking me home & picking me up for my car. The last time an Uber & Ray were used. It was unfortunate that a 1 time visit became 4 in all. What an inconvenience! Kacie did whatever she could to make a bad situation-tolerable. More

Easies car purchase ive ever had. Great staff. Everyone was very friendly. Plenty of new and used cars to choose from. I’ll look there first in any future car purchases. was very friendly. Plenty of new and used cars to choose from. I’ll look there first in any future car purchases. More

Tiffany was very friendly and thorough. She went over all of the details of my service and offered options. She explained the details of my next service in advance. of the details of my service and offered options. She explained the details of my next service in advance. More