2,947 Reviews of Toyota of Scranton - Service Center
I trust Toyota. They are very professional and courteous. They always answer any questions that I might have. I feel that my car is in good hands there. They always answer any questions that I might have. I feel that my car is in good hands there. More
Stephanie was very nice, kept us informed of how long everything was going to take. What was going on with our car. This is our third vehicle we purchased at this dealership, we have always been treated everything was going to take. What was going on with our car. This is our third vehicle we purchased at this dealership, we have always been treated well at this dealership. More
Service there was best I ever had at a dealership I would recommend to any family or friends looking to purchase a new or used vehicle recommend to any family or friends looking to purchase a new or used vehicle More
Alyssa is the best ....she has outstanding customer service....now i only deal with her. She keeps me updated and always gets me in and out as promised service....now i only deal with her. She keeps me updated and always gets me in and out as promised More
I gave 5 stars when I purchased my car, now I would give you 0 if possible. They sold me over 4,000 dollars worth of warranties which aren't worth the paper they are written on. The roadside assistance will you 0 if possible. They sold me over 4,000 dollars worth of warranties which aren't worth the paper they are written on. The roadside assistance will not reimburse you even though the state police called a different company to tow me because they had a 2 hr wait on a weekday night. My tire went flying off my Jeep on the interstate. They did not honor what I was told when I bought it with free car rental so that was another 500 dollars I had to put out. They also gave me back the Jeep with a dead battery. I lost yet another shift at work because I work overnight. Roadside assistance doesn't cover battery charges so I had to call AAA and spend another 140 dollars plus another 170 for a battery. Not to mention how rude they were on the phone to me. I wouldn't recommend this place to anyone. They are wonderful to you as long as you are spending your money but if you need them for service they are total jerks. More
Tiffany in the service department was so helpful and understanding! Very thankful for her help and guidance. She ensured that my Tundra was serviced in a timely manner with great communication with upda understanding! Very thankful for her help and guidance. She ensured that my Tundra was serviced in a timely manner with great communication with updates. More
I am always completely satisfied with the Toyota of Scranton service. Very kind and great team. I recommend them 100 %. Thank you guys for your service. Scranton service. Very kind and great team. I recommend them 100 %. Thank you guys for your service. More
Great shopping experience. Great maintenance experience. The sales people are not high pressure. The service people are extremely diligent and helpful. I like being able to wait for my vehicle when it is The sales people are not high pressure. The service people are extremely diligent and helpful. I like being able to wait for my vehicle when it is being serviced. It is never a long time. More
Had my bumper painted twice...2nd time....it came back damaged.....not going back....Salesman Doug...and fiance guy Allen S.....are quality people.....JB....terrible damaged.....not going back....Salesman Doug...and fiance guy Allen S.....are quality people.....JB....terrible More