3,006 Reviews of Toyota of Scranton - Service Center
I feel like every time we take the car to be serviced there is always over $1,000 worth of additional things that "need" to be done. I did not have it done because I feel like it is overpriced. I use to there is always over $1,000 worth of additional things that "need" to be done. I did not have it done because I feel like it is overpriced. I use to enjoy the service, there use to be good deals, but I don't feel that way anymore More
The service was awesome customer service was great. I just thought the price was high but other than that it was a great experience. Wish I can have a little bit of a discount just thought the price was high but other than that it was a great experience. Wish I can have a little bit of a discount More
Stephanie was great especially since my rental car I arranged a week earlier wasn’t there. She went above and beyond so I wasn’t late for work arranged a week earlier wasn’t there. She went above and beyond so I wasn’t late for work More
Service was excellent as usual. Outstanding in every aspect. Dave was over accommodating in an emergency situation when I really needed it. Because my vehicle had a difficult problem they were kind enou aspect. Dave was over accommodating in an emergency situation when I really needed it. Because my vehicle had a difficult problem they were kind enough to pay for my rental car. These guys go all out all the time. More
Left dealership next day had to pay to get my brakes bled .And I know they never test drove my truck miles in and miles out where the same .And I know they never test drove my truck miles in and miles out where the same More
As always, excellent service. Employees are so friendly and professional. I appreciated employees following Covid precautions. They all wore masks and had glass on the counters to separate people. This and professional. I appreciated employees following Covid precautions. They all wore masks and had glass on the counters to separate people. This dealership is the only place to go! More
Service appointment had a quick and easy check in process. Proper precautions were taken, it was a little difficult to hear the service desk staff with the plexiglass divider and external noise, but process. Proper precautions were taken, it was a little difficult to hear the service desk staff with the plexiglass divider and external noise, but it is the nature of the current situation. Services received took less time than I was told which was a nice surprise. Everyone was very kind and understanding. More
What an amazing dealership! Friendly, kind and excellent customer service! They accommodated everything I needed in an SUV from the price and safety features for my first new car! Excellent! customer service! They accommodated everything I needed in an SUV from the price and safety features for my first new car! Excellent! More
I have worked with Stefan Osecki several times in past four years. He is excellent service advior, I would highly recommend him for anyone who needs body work. four years. He is excellent service advior, I would highly recommend him for anyone who needs body work. More
I waited 20+ minutes just to check in. Was told I waited 20+ minutes just to check in. Was told different prices to have a remote car starter installed and I was overcharged for a tire plug. I waited 20+ minutes just to check in. Was told different prices to have a remote car starter installed and I was overcharged for a tire plug. More