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3,048 Reviews of Toyota of Scranton - Service Center
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February 09, 2021
I have to say i am always please with the level of concierge services that the dealership provides. From the unbelievably clean drive in area to the welcoming reception from the staff. I will not get concierge services that the dealership provides. From the unbelievably clean drive in area to the welcoming reception from the staff. I will not get my car serviced any where else this dealership continues to exceed my expectations. More
by MAYMICHAEL40
Verified Customer
February 09, 2021
Service was great, not a long wait and a nice thing is they have Vendor area where you can get a drink or coffee even something to eat while you wait. Definitely recommend for your service needs. they have Vendor area where you can get a drink or coffee even something to eat while you wait. Definitely recommend for your service needs. More
by BIGTREK15
Employees Worked With
Travis Langlois
February 08, 2021
I like dealing with Andrew and Jenna. They are very professional and genuinely nice people. I appreciate not being swarmed by salespeople. I like being able to get a coffee while I wait for my car to professional and genuinely nice people. I appreciate not being swarmed by salespeople. I like being able to get a coffee while I wait for my car to be serviced. I like that service doesn't take a long time. More
by JEFF
Employees Worked With
Andrew Weinberger, Jenna Sledzinski , Alyssa Esteras
February 07, 2021
Brought my Tacoma in a few minutes early. Camera in bay did not pick license plate and attendee had to bring it back out thru the bay and get it rescanned. Then the car in front of it wouldn’t start and th did not pick license plate and attendee had to bring it back out thru the bay and get it rescanned. Then the car in front of it wouldn’t start and that caused a delay. Then waited 2 hours for just an oil change. Not happy. Won’t be coming back. Rather pay another place to change the oil then to wait 2 hours. But I do like the sales department when I bought my truck back in June. More
by SMK8ER
Employees Worked With
February 07, 2021
Accidentally came in a week early for my appointment and they were so nice about it and was still able to get my car in they were so nice about it and was still able to get my car in More
by AEFONZO
Employees Worked With
February 07, 2021
Always customer friendly , returned to this dealership for service and to buy/ lease even when I lived in State College or Des Moines Iowa Recommend for service and to buy/ lease even when I lived in State College or Des Moines Iowa Recommend More
by KARENPACZKOWSKI
Employees Worked With
February 05, 2021
Love this place (Service Dept) - such nice, professional and go-the-extra-mile folks and attitudes! They certainly do work hard on the customer’s behalf. and go-the-extra-mile folks and attitudes! They certainly do work hard on the customer’s behalf. More
by lynn.c.dawes
February 05, 2021
They refused to hold up there side of the deal on about everything. Damaged my suv when they worked on it and didn’t fix it. They also made multiple promises when I bought my car and never held up there si everything. Damaged my suv when they worked on it and didn’t fix it. They also made multiple promises when I bought my car and never held up there side of the deal. They refuse to even work on my car now since I attempted to hold them responsible for their mistakes. More
by BRANDON.DEFORGE27
February 05, 2021
They did all that I asked for in the visit. I had to leave it since I couldn't wait around for all that needed to be done. Nothing major was done on this visit but it was done within the time promised. leave it since I couldn't wait around for all that needed to be done. Nothing major was done on this visit but it was done within the time promised. More
by PSUWILDCAT
Employees Worked With
Alyssa Esteras
February 03, 2021
Everyone was very pleasant to talk to.. James was very nice explain everything to me that has to be done.., thanks everyone for the great experience nice explain everything to me that has to be done.., thanks everyone for the great experience More
by LISAK2
Employees Worked With
