Toyota of Scranton - Service Center

Had some difficulty when came to pick up the vehicle but the service advisor made it right and got us out before we they closed. Satisfied with the service. the service advisor made it right and got us out before we they closed. Satisfied with the service. More

Prompt / Courteous / Very pleased. I feel confident with the service that’s done. I wouldn’t take my Tacoma anywhere else. Keep up the great customer service. the service that’s done. I wouldn’t take my Tacoma anywhere else. Keep up the great customer service. More

Appointment was on time and timely. People were courteous and Respectful. They went out of their way to accommodate you. The waiting area was clean and everyone was socially distanced. A nice experience! and Respectful. They went out of their way to accommodate you. The waiting area was clean and everyone was socially distanced. A nice experience! More

Purchasing a car during a pandemic was easy and quicker then I thought. We also had to use the Service dept and they were quick and everyone was friendly then I thought. We also had to use the Service dept and they were quick and everyone was friendly More

Service center experience Very busy service center but all customer service persons made sure I was not waiting long. I asked them to look at the breaks as they were mushy. T Very busy service center but all customer service persons made sure I was not waiting long. I asked them to look at the breaks as they were mushy. The service person tested brakes and found nothing wrong. This makes me trust you service even more. More

Fast and Efficient—and also Kind! I have taken my car to Toyota-Scranton three times as part of a regular maintenance program. The staff has always been friendly, articulate, and profe I have taken my car to Toyota-Scranton three times as part of a regular maintenance program. The staff has always been friendly, articulate, and professional—in particular, Alyssa, who is tremendously gracious and welcoming. My vehicle is very healthy. What more can I ask? More

Appointment for service My scheduled service appointment was taken in promptly and finished quickly. I did not have to wait very long for my vehicle and the waiting area was My scheduled service appointment was taken in promptly and finished quickly. I did not have to wait very long for my vehicle and the waiting area was spacious and clean. More

Pleasant staff and facility. They were willing to take the time for our questions and concerns during several visits during our selection process. Purchase process was longer than expected but at a fair p the time for our questions and concerns during several visits during our selection process. Purchase process was longer than expected but at a fair price. Follow up care was and service was thorough. More