Toyota of Scranton - Service Center

full service station attendant used wrong fuel My wife and I were returning from our vacation on a Saturday and we pulled into a Locklin Valero station. Without me being aware, an attendant pumped My wife and I were returning from our vacation on a Saturday and we pulled into a Locklin Valero station. Without me being aware, an attendant pumped diesel into our Tacoma, then after going on our way the truck stopped running a few miles down the road. We had to be towed to Scranton Toyota where they took care of us right away. Stephanie and the shop foreman were extremely friendly and helpful! We were given a loaner to continue our trip home, and our truck's repairs were completed two days later. We were given updates throughout the process, and because of this experience we will definitely be Toyota customers for life! More

Service Appointment My reason for only giving 4 stars is that I think the appointment took a little longer than expected. That having been said, the appointment was a rea My reason for only giving 4 stars is that I think the appointment took a little longer than expected. That having been said, the appointment was a really good experience. I was kept informed of progress, recommendations were made, and everyone was very helpful. Unexpectedly surprised when I was given financial credit for a missed service appointment during the vehicle's certified warranty program. Your integrity did not go unnoticed! More

Very disappointed when I was there last for a concern with my 4Runner they gave me 30 minutes free of Charge to see if what a mechanic from the outside said the problem was and I wanted to see if it was with my 4Runner they gave me 30 minutes free of Charge to see if what a mechanic from the outside said the problem was and I wanted to see if it was covered by Toyota . More

Servicios es malo.compra un vehículo hace menos de un mes y lo e llevado a servicios 3 veces y el carro sigue igual y el trato hacia el clientes malos y el encargado del taller de mec.es mucho más malo se cr y lo e llevado a servicios 3 veces y el carro sigue igual y el trato hacia el clientes malos y el encargado del taller de mec.es mucho más malo se cree el el taller y las piezas son de el.trata al cliente de mala manera More

Fantastic Car Service for 10 Years and Counting! I have leased a car from Toyota of Scranton since 2010. I go there for all of my service appointments, not just because of the affordable, high qualit I have leased a car from Toyota of Scranton since 2010. I go there for all of my service appointments, not just because of the affordable, high quality work, but also because it is an attractive, pleasant place to visit. I can get work done and/or let my son play in the wonderful kids' room. I really can't say enough good things about this dealership; I will be a customer for many years to come! More

15 mo, checkop I absolutely love this dealership. It was a very busy day there, but they know how to handle each customer with kindness and professionalism. I got I absolutely love this dealership. It was a very busy day there, but they know how to handle each customer with kindness and professionalism. I got out quickly and I recommend anyone to use their service center. More

fix airbags driving into service are was quick and efficient..they had info on car...received callback when car was ready...found car car clean and any questions driving into service are was quick and efficient..they had info on car...received callback when car was ready...found car car clean and any questions answered by techs More

The service was done courteously. They have kept me coming back. I appreciate the courtesy and being kept informed about what service is needed. I also appreciate having a good place They have kept me coming back. I appreciate the courtesy and being kept informed about what service is needed. I also appreciate having a good place to wait. More

20K check up Quick service, great work and the service advisor (Alyssa) was great! Nice waiting area and all staff are friendly. This is just a great dealership ov Quick service, great work and the service advisor (Alyssa) was great! Nice waiting area and all staff are friendly. This is just a great dealership overall More

The Service Department at Toyota of Scranton is awesome! They keep you informed, re any and all repairs or routine maintenance, making safety a priority. They keep you informed, re any and all repairs or routine maintenance, making safety a priority. More