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Toyota of Scranton - Service Center

Scranton, PA

4.6
3,006 Reviews

3,006 Reviews of Toyota of Scranton - Service Center

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March 10, 2020

My car won’t start When I contacted my service advisor she immediate let me know that I would be cared for. She also told me to call for a tow. When I arrived she immed More

by SHARONMCD1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I’m so happy that Toyota of Scran has female service advisors!
Mar 10, 2020 -

Toyota of Scranton responded

Sharon, Tiffany is all about taking care of customers especially when there is an issue with their vehicle. Thank you for your perfect, 5 star rating. We hope all is well with you and your vehicle. See you at your next visit!

March 08, 2020

Great and friendly and knowledgeable. Clean and fast. Walked me through everything that was happening with my car and my needs. Would recommend my friends to go here. More

by TAYLORNEIGHBORHOODCRIMEWATCH
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2020 -

Toyota of Scranton responded

thanks so much for the 5 satr rating and recommendation. We certainly appreciate your business. Take care.

March 08, 2020

Excellent! I had some work done at the Collision Center. Everything went really well. They really went out of their way to make sure that it was a positive expe More

by jmasters961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefan, Bernadine Welcome
Mar 09, 2020 -

Toyota of Scranton responded

Thank you for the great review and recommendation for our Collision Center. We certainly appreciate your business. Take care.

March 08, 2020

Service is top notch. Very friendly and accommodating. They make you feel at home Toyota of Scranton makes the difficult easy They’re the best More

by KENG
Recommend Dealer
Yes
Employees Worked With
Stephanie McNair
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Brzegowski
Mar 08, 2020 -

Toyota of Scranton responded

Keng, our goal everyday is to provide the best possible customer service. Thanks for the 5 star rating. We look forward to your next visit. Be well.

March 05, 2020

Fast service, clear answers to problem. Problem resolved. Kevin alleviated my fears, answered all my questions, was knowledgeable and concerned that I was satisfied. Overall a good experience at a stressful More

by BONAB23
Recommend Dealer
Yes
Employees Worked With
Stephanie McNair
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Brzegowski
Mar 05, 2020 -

Toyota of Scranton responded

Bonab23, we are here to assist with any vehicle issues and needs. Thank you for taking the time to offer your review of your service experience. We appreciate the perfect, 5 star rating. Take care.

March 05, 2020

The service department treated me very well. I had diagnosed my own problem and they actually listened and replaced the part I said it was. It’s very rare for a repair facility to listen since they as More

by ANICHOLS0522
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2020 -

Toyota of Scranton responded

We are so happy to hear your experience went well! Thank you for your business, loyalty and amazing feedback! You are a valued customer!!

March 04, 2020

Maintenance Check folks at Toyota of Scranton have excellent customer service, they're professional courtesy makes me feel welcome and I know they're taking the best ca More

by MARBIN8083
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Brzegowski
Mar 04, 2020 -

Toyota of Scranton responded

Thank you so much for the positive feedback about your recent experience at our dealership and 5-star rating!

Mar 04, 2020 -

Toyota of Scranton responded

We are pleased to hear you've had such a wonderful experience here at our dealership. Thank you for your business, loyalty and 5 star rating ! You are a valued customer !

March 04, 2020

10k mile service Walked in and was greeted by Tiffany with great enthusiasm. Bought a coffee,read some books, and only waited 45 minutes and my service was completed. More

by CHADJAMES7139
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2020 -

Toyota of Scranton responded

We are so happy to hear your experience went well! Thank you for your business, feedback and wonderful 5 star review! We will be sure to pass your compliments along to Tiffany and our team.

March 04, 2020

Great service, very helpful and helped me get a better interest rate than the.pre approved loan I came in with even gave me a full tank of gas More

by FSTEELERFAN
Recommend Dealer
Yes
Employees Worked With
Brian Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Boynton, Michael Reilly
Mar 05, 2020 -

Toyota of Scranton responded

We are thrilled you had a such a positive experience at the time of your purchase. Enjoy your new vehicle, and thank you for the 5 star review. See you at your next visit!

March 03, 2020

Thanks to the techs at Toyota of Scranton ...a man and his truck are back to work! ToS fulfilled their promise to make things right, and my truck is as good as new. Once again, great job, gu More

by SCOTTITH15
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mar 04, 2020 -

Toyota of Scranton responded

Thank you for the wonderful rating ! We are pleased to hear your experience went well !!

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