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Toyota of Scranton - Service Center

Scranton, PA

4.6
2,952 Reviews

2,952 Reviews of Toyota of Scranton - Service Center

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January 30, 2020

Great Experience I bought my car from Toyota of Scranton in November and was extremely happy with my experience. Maxx Bordon was my salesman and I feel he went above More

by MRSEMU81002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxx Broden
Jan 30, 2020 -

Toyota of Scranton responded

Thanks so much for the awesome review and full account of your service and sales experiences. We are delighted we earned 5 stars! Thanks again.

January 30, 2020

Fast and courteous Called for service on a leak was scheduled same day.T..Peoples took care of problem and the problem was corrected..Always please with the service prov More

by ARH2965@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Toyota of Scranton responded

Thank you for the awesome review and kind words about Tiffany. She is all about providing the best in customer service. We are happy we earned 5 stars!

January 29, 2020

My service rep. Was extremely helpful and handled my service ina timely manner. I also liked the quickness in making a appointment and being able to sign out a loner car. Having my car washed after serv More

by EDHOLZ
Recommend Dealer
Yes
Employees Worked With
Jason Palmigiano
Jan 29, 2020 -

Toyota of Scranton responded

Edholz, thank you for the great review of your recent service visit. Jason is an asset to our Service Team and works very hard at providing the best customer service. We appreciate the 5 stars!

January 28, 2020

Non of my experiences at Toyota of Scranton worked out. Ask Joe Gale & Mary Joe Preno. Our experience from start to the present time has been a disaster. I'm sure that the services is normally great but I h More

by John
Friendliness
Recommend Dealer
No
Jan 28, 2020 -

Toyota of Scranton responded

Thanks for the feedback, John.

January 27, 2020

They all are very helpful and very polite! They go above and beyond to make sure you get the right vehicle for you and the service department are so kind will even come from behind the counter and go wash y More

by DEBLYNNVOSBURG
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Sledzinski, Maxx Broden
Jan 27, 2020 -

Toyota of Scranton responded

Thank you Deblynnvosburg for the 5 star rating! We are delighted to know you had an outstanding experience while at our dealership. That is our goal!

January 27, 2020

WORKING WITH VITO ...GREAT...WORKING WITH JOE GALE...NOT SO I would have thought that after paying almost $500 for the service my car would have been washed. It wasn't which surprised me because it is usually More

by PLG6771
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito Sampogne
Jan 27, 2020 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and the 5- star rating!

January 27, 2020

Alyssa was great! This service was great, the staff was really helpful in getting a car for me to use while mine was being fixed and keeping me apprised of the status o More

by ronchisw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
Jan 27, 2020 -

Toyota of Scranton responded

We truly appreciate the 5 star- rating and awesome feedback!

January 27, 2020

Toyota of Scranton lied about the condition of our vehicle to try to get us to buy a new car. After 2.5 years of going there, we will no longer be using them as our service center or dealership. More

by PALERMO.BRIAN
Recommend Dealer
No
Employees Worked With
Stephanie Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Toyota of Scranton responded

Brian, we are not happy to read your comments regarding our dealership. Our goal is to retain you as our customer and we apologize for disappointing you. If you would like to speak to our Vice President of Guest Experience, Mary Jo Preno, please contact her at 570.702.8776. Thank you.

January 27, 2020

They work with me and my husband to get a new car.for next time in going for the Highlander It was good experience thank you for your help More

by THEBESTPAO2010
Recommend Dealer
Yes
Employees Worked With
Maxx Broden, Michael Reilly
Jan 28, 2020 -

Toyota of Scranton responded

We really appreciate you sharing this great feedback! Thanks for the 5-star rating!

January 26, 2020

Great service and incredible efficiency from the moment we brought the car until we received it clean and ready. Everything was explained to us clearly and the waiting room is comfortable and filled with h More

by TALSINGER
Recommend Dealer
Yes
Employees Worked With
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Toyota of Scranton responded

Thank you for the awesome review and recommendation, Talsinger. We strive to provide the best service, amenities and environment for our customers. Thank you for noticing! Take care.

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