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Toyota of Scranton - Service Center

Scranton, PA

4.6
3,008 Reviews

3,008 Reviews of Toyota of Scranton - Service Center

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February 12, 2020

It was a pleasure dealing with Toyota of Scranton, everything went well during my visit. Alyssa Esteras, Tom Rogari and Justin Richards were great to deal with... thx again 🌐 More

by Joseph Corvo
Recommend Dealer
Yes
Employees Worked With
Justin Richards, Alyssa Esteras, Tom Rogari
Feb 12, 2020 -

Toyota of Scranton responded

We truly appreciate the 5 star- rating and awesome feedback, Joseph!

February 12, 2020

I truly love Scranton Toyota. I have been very satisfied with my vehicle and the service team. Thank you for all you do at the dealership. More

by poisoni004
Recommend Dealer
Yes
Employees Worked With
Travis Langlois
Feb 12, 2020 -

Toyota of Scranton responded

We appreciate this great feedback and 5 star- rating!

February 10, 2020

Great service team and dealership! Everyone has been great to deal with at Toyota - from the sales team and now the service department. This is our third time purchasing from this deal More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras
Feb 10, 2020 -

Toyota of Scranton responded

We are so happy to hear your experience here at Toyota of Scranton was great! Thank you so much for the wonderful 5 star review!! Your business, loyalty and kind review is much appreciated!

February 10, 2020

Service was done in a timely fashion Car was taken in immediately upon arrival. Service was completed in a reasonable amount of time. Service adviser was friendly and knowledgeable. Pr More

by MRSPOOCH1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Grieco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Toyota of Scranton responded

We appreciate your perfect, 5 star rating and recommendation. Thank you! We will see you at your next service visit.

February 08, 2020

Always satisfied with service. I wait for my car and it is done quickly and comes back clean. Would purchase another Toyota in the future. More

by Leombrunip
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Perri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2020 -

Toyota of Scranton responded

We are so pleased to hear your experience was great! Thank you for your business and 5 star review !!

February 06, 2020

Inspection and oil change The person who waited on me was very nice, polite and professional. My car came back clean and all work done. The only complaint that I have is More

by JTMCLANE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No idea who the mechanic was., Alyssa Esteras
February 06, 2020

Awsome service Just pull right up to the doors and they open up automatically! A person takes your info and off you go to the comfy lounge while they take care of yo More

by EXCELUSP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples, Maxx Broden
February 05, 2020

everyone polite and efficient. Only problem was that i had to leave car overnight because of a part problem. the person that waited on me was More

by LABEIGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2020 -

Toyota of Scranton responded

Thank you for taking the time to let us know about your recent service experience. We will be in touch to discuss the noise you are hearing. Take care.

February 05, 2020

Love the ease of scheduling through texting. Love the personalization and professional. I’m thrilled with my free CarPlay upgrade and love driving my Toyota More

by colleen9876
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2020 -

Toyota of Scranton responded

Thanks Colleen for the perfect, 5 star review. We are delighted you are so pleased with our dealership and your Toyota. Take care.

February 04, 2020

The service center is amazing. They explained all my questions clearly so I could understand and it was a quick wait time for service on my vehicle. It's always a pleasure to come in. More

by AMYKEARNEY1987
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
Feb 04, 2020 -

Toyota of Scranton responded

Amy, we are here to assist with all your automotive needs. We are delighted your service visit was a huge success. Thank you so much.

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