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Toyota of Scranton - Service Center

Scranton, PA

4.6
2,948 Reviews

2,948 Reviews of Toyota of Scranton - Service Center

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September 03, 2019

FAST, FRENDLEY,VERY PROFESSIONAL SERVICE. THEY STAND BY TH Personal walked across the room just to see if i needed help. They explained the work in detail. Later on i. Needed help and the Man stoped what he w More

by JACKTOLAN47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Pritchyk, Brian Ramos
Sep 03, 2019 -

Toyota of Scranton responded

We really appreciate the fantastic feedback and 5-star rating, Jack!

September 03, 2019

10,000 mile checkup. The service was done in an efficient manner. The staff was professional and friendly. I would definitely recommend this dealership to a friend. Than More

by WAB.BURNELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Toyota of Scranton responded

We really appreciate the fantastic feedback and 5-star rating, Wab!

September 02, 2019

Friendly service but very long wait I had my car serviced a few weeks ago. I was in between oil changes so they rotated my tires and checked fluids. Kevin was friendly and helpful. Howev More

by amc2265
Recommend Dealer
Yes
Employees Worked With
Kevin Brzegowski
Sep 03, 2019 -

Toyota of Scranton responded

We appreciate this valuable feedback.

September 01, 2019

Inspection of new vehicle Sent in new vehicle for service brought it in at specified time took it right in finished in a time that was told to me they were very courteous and p More

by BMCDONALDAMVETS189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris shehan. Jenna sladinski
Sep 03, 2019 -

Toyota of Scranton responded

We really appreciate the great review and 5 star- rating! Thanks for sharing about your experience with us!

September 01, 2019

Absolute customer service and professionals every one From when I arrived till I left kept informed and my satisfaction was paramount when your vehicle is returned the care that was taken surpasses any ot More

by ramdbm18424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Wagner, Kevin Brzegowski, Vito Sampogne, Allen Blad, Jessmar Aviles
Sep 03, 2019 -

Toyota of Scranton responded

We really appreciate you sharing this great feedback! Thanks for the 5-star rating!

August 29, 2019

Exceptional Your staff was very professional and polite. I would recommend your service's to all my friends and family. I am a customer for life. More

by FRANK.ROSES0823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernadine Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2019 -

Toyota of Scranton responded

We truly appreciate the 5 star- rating and awesome feedback, Frank!

August 29, 2019

Vehicle Service Very knowledgeable staff and my vehicle was so clean when picked up. In and out in about 90 mins. Tiffany was great couldn’t ask for better service. More

by Thanks Again
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2019 -

Toyota of Scranton responded

Thank you for the positive feedback about our staff and 5 stars!!

August 28, 2019

Basic Service Rep was courteous. Explained everything in detail. Wait time was very reasonable Waiting area is clean and comfortable, WIFI worked well. Free coffe More

by P_KOLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxx Broden
Aug 29, 2019 -

Toyota of Scranton responded

We truly appreciate the 5 star- rating and awesome feedback, P!

August 28, 2019

Alternator replacement Tiffany is always extremely helpful. Thank you for the loaner for the day—it really helped. The part was ordered and installed the next day. Thank you More

by Verduce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2019 -

Toyota of Scranton responded

Thanks for sharing about your experience with Tiffany at our dealership, Verduce!

August 27, 2019

Very thorough Everyone was very helpful. The maintenance check was thorough and fairly quick, for as many things as they checked. They even washed my car at the e More

by CRM1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Palmigiano--service
Aug 27, 2019 -

Toyota of Scranton responded

Thank you so much for sharing about your experience with us, CRM!

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