Toyota of Scranton - Service Center

Not oo bad Very professional. Our service representative, Alan. explained exactly what needed to be done and why - including the fact that a local service place Very professional. Our service representative, Alan. explained exactly what needed to be done and why - including the fact that a local service place had diagnosed a problem correctly BUT REPLACED THE WRONG PART More

Car inspection Excellent customer service. Phil was outstanding. Professional and personable. Phil went over everything that was to be performed on the car and took Excellent customer service. Phil was outstanding. Professional and personable. Phil went over everything that was to be performed on the car and took the time to answer my questions. Very friendly! More

Followup service Came in for my 30 day check up after the car purchase. Great customer service and a very short wait during a busy time. Thanks for your help. Came in for my 30 day check up after the car purchase. Great customer service and a very short wait during a busy time. Thanks for your help. More

Simply Awesome! Very accommodating. Easy in, easy out. The staff is wonderful, polite, and courteous. Would highly recommend! Cory, Stephanie and Rich have made ownin Very accommodating. Easy in, easy out. The staff is wonderful, polite, and courteous. Would highly recommend! Cory, Stephanie and Rich have made owning a toyota the best choice I made in owning a vehicle from Scranton Toyota. More

Excellent Everything was great. Kevin was courteous, prompt and informative- as usual. I always have a good experience here- I never have to dread getting my ca Everything was great. Kevin was courteous, prompt and informative- as usual. I always have a good experience here- I never have to dread getting my car serviced. Everything is explained and thoroughly detailed so I don't have any questions left when I'm leaving. More

Job completed with great communication I have used these Toyota services for many years and never been dissatisfied and there has always been accurate and honest communication of what needs I have used these Toyota services for many years and never been dissatisfied and there has always been accurate and honest communication of what needs to be done without pressure. More

PLEASURABLE EXPERIENCE Always a pleasure at Toyota of Scranton. Alan Aimer gave me a very warm greeting and made me feel my business was welcome. Not only feeling comforta Always a pleasure at Toyota of Scranton. Alan Aimer gave me a very warm greeting and made me feel my business was welcome. Not only feeling comfortable, I was positive my car would be serviced to my satisfaction which it was. I would not hesitate to recommend their service to anyone. More

Smooth service Each time I use Toyota of Scranton I am very pleased. It's is always a smooth process. Stephanie kept me updated on my car. Ed and Wayne were very ple Each time I use Toyota of Scranton I am very pleased. It's is always a smooth process. Stephanie kept me updated on my car. Ed and Wayne were very pleasant and prompt for my shuttle rides. That is a valuable service to me. Being able to drop off my car and not have to look for alternate rides is a blessing to working people! More

Exceptional Service Experience Toyota of Scranton always provides exceptional customer service throughout the organization, even Sales :) The Service area is clean and the team is v Toyota of Scranton always provides exceptional customer service throughout the organization, even Sales :) The Service area is clean and the team is very efficient. On this visit Jake was my service consultant and he took his time to explain what was needed (tires) and found the best deal for my situation. I have been coming to Toyota of Scranton for a number of years and never had a negative experience. More

Wonderful Very knowledgeable, courteous, informative and time efficient A great experience. These surveys are extremely annoying. It is hard to have a good exp Very knowledgeable, courteous, informative and time efficient A great experience. These surveys are extremely annoying. It is hard to have a good experience when you are annoyed with all these surveys!! More