Toyota of Scranton - Service Center

Toyota of Scranton responded

Dear LMMDMAY, Thank you for taking the time to share your positive experience with our Collision Center at Toyota of Scranton. We are delighted to hear that Justin and Stephen made your visit easy and that your car now looks great! Our team at the Collision Center is dedicated to providing high-quality service and ensuring that our customers have a seamless and satisfying experience. Your feedback is much appreciated and serves as a testament to their commitment to excellence. If you ever need further assistance or have any more automotive needs in the future, please don't hesitate to reach out. We're here to help and look forward to serving you again. Thank you for choosing Toyota of Scranton, and we hope to see you again in the future. Sincerely, The Collision Center Team Toyota of Scranton

Toyota of Scranton responded

Dear Arasann, Thank you so much for taking the time to leave us this fantastic 5-star review! We are thrilled to hear about your positive experience at Toyota of Scranton. Our team is dedicated to providing excellent customer service and making the car-buying process as smooth as possible, and it's wonderful to know that we met your expectations. Your recommendation means a lot to us, and we appreciate your trust in us to assist you in finding the right vehicle. If you or anyone you know ever need assistance with another vehicle purchase or have any questions, please don't hesitate to reach out. We're here to help! Safe travels, and enjoy your new vehicle! Best regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

Dear CLATHROP0, Thank you for taking the time to leave us this wonderful 5-star review! We are delighted to hear about your positive experiences with Dave at Toyota of Scranton. Providing honest opinions and helpful assistance are values we hold dearly, and it's fantastic to know that Dave consistently delivers on these fronts. We appreciate your trust in Dave and our dealership. If you ever have any more questions, need assistance, or simply want to discuss your vehicle further, please feel free to reach out. We are here to take care of you. Thank you for being a valued member of the Toyota of Scranton family, and we look forward to serving you again in the future! Best regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

Dear NMM6780, Thank you for taking the time to share your feedback with us! We are thrilled to hear that you had a positive experience at Toyota of Scranton and found both great value and great service during your visit. It's wonderful to know that Allen Blad, our general manager, and our sales team provided you with excellent assistance. We take pride in our team's dedication to delivering top-notch service to our customers. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help, and we appreciate your support. Thank you for choosing Toyota of Scranton, and we hope you continue to enjoy your vehicle! Best regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear MRTL52, Thank you for sharing your recent experience at Toyota of Scranton. We're thrilled to hear that you had a great visit! Efficiency and comfort are priorities for us, and we're delighted to know that your waiting time was less than expected, and you found our facility clean and comfortable. Your comfort is essential to us, and we want every visit to be a pleasant one. Kasey is an integral part of our team, and we're pleased to hear that he provided courteous and helpful service during your visit. We'll make sure to pass along your compliments to him. If you ever have more feedback or need assistance in the future, please don't hesitate to reach out. We're here to serve you, and your satisfaction is our top priority. Thank you for choosing Toyota of Scranton, and we look forward to welcoming you back in the future. Best regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

Dear wbgjmg, Thank you for taking the time to share your experience with us at Scranton Toyota. We're thrilled to hear that our services have made your visit less stressful compared to other dealerships. Our team is dedicated to providing top-notch customer service and ensuring that your experience with us is as seamless and enjoyable as possible. If there's anything specific you appreciated about our service or if you have any suggestions for improvement, please feel free to let us know. Your feedback is invaluable to us in our continuous efforts to exceed your expectations. We look forward to serving you again in the future and hope to continue making your automotive experiences stress-free. Best regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

Dear DJBROWN, Thank you for taking the time to share your experience with us at Toyota of Scranton. We are delighted to hear that you've had pleasant visits for service each time you've come to our dealership. Your satisfaction is our top priority, and we're committed to providing excellent service to all our valued customers. If you ever have any feedback or suggestions on how we can further enhance your experience or if there's anything specific you'd like to share about your visits, please feel free to reach out to us. We truly appreciate your continued trust in us for your automotive service needs, and we look forward to serving you again in the future. Safe and happy driving! The Service Team Toyota of Scranton

Toyota of Scranton responded

Dear MERRY0, Thank you so much for taking the time to share your experience at Toyota of Scranton! We truly appreciate your kind words and feedback. We're delighted to hear that Hailee was able to arrange a convenient appointment for you and that she was ready to assist you when you arrived at our service center. Providing excellent customer service is a top priority for us, and it's great to know that Hailee made your visit as smooth and hassle-free as possible. Our clean and comfortable waiting area is designed to ensure your comfort while you wait for your vehicle, and we're glad you found it to your liking. We're also thrilled that you enjoyed the bonus vouchers for treats during your visit. We believe in making your experience with us as enjoyable as possible. Your satisfaction is important to us, and we appreciate your trust in our service department. If you ever have any more feedback or if there's anything else we can do to enhance your future visits, please feel free to let us know. We look forward to serving you again in the future. Thank you for choosing Toyota of Scranton, and we hope to see you again soon! Best Regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

Dear wampac56, Thank you so much for taking the time to leave us such a wonderful review! We greatly appreciate your feedback and are thrilled to hear about your positive experience with Hallie and our dealership. It's fantastic to know that Hallie provided you with courteous and professional service, making your visit a pleasant one. We are proud to have her as part of our team. Our commitment to maintaining a clean and welcoming environment is very important to us, and we're delighted to hear that you found our dealership spotless and our staff friendly. Efficiency is something we strive for in our service department, and we're pleased to hear that your service was quick and prompt. Your satisfaction is our top priority, and we look forward to continuing to provide you with exceptional service in the future. If you ever have any questions or need assistance with anything else, please don't hesitate to reach out. We're here to help. Thank you again for choosing us for your automotive needs, and we hope to see you again soon. Best Regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

Dear SANGDAVEY, Thank you for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience at Toyota of Scranton and that you appreciated our fast delivery and the readiness of your vehicle. Our team takes pride in providing excellent customer service, and it's wonderful to know that our salesperson made your car-buying process smooth and efficient. If you have any further comments or feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We value your business and look forward to serving you again in the future. Safe travels and enjoy your new vehicle! Warm regards, The Toyota of Scranton Team