Toyota of Scranton - Service Center

It took way too long for the service to get done almost two hr. To get a key fob set up two hr. To get a key fob set up More

Everyone is absolutely amazing. It's what keeps me going back. Doug made sure I walked out with the car of my dreams. It's what keeps me going back. Doug made sure I walked out with the car of my dreams. More

My service appointment went exactly as I expected. I stayed at the dealership and waited for a reasonable amount of time. I stayed at the dealership and waited for a reasonable amount of time. More

What a total disappointment! I have a 22 Tundra, I am in line for the recent recall to replace the engine, I called to schedule that service and it was scheduled, I also need a s I have a 22 Tundra, I am in line for the recent recall to replace the engine, I called to schedule that service and it was scheduled, I also need a set of tires, so while I was there, figured that I would get my tires done also, so I called and spoke with a nice young lady, she told me that she would inform my Service advisor and that he would call me back with tire prices and add that to the schedule! its been more then a week and NO CALL BACK, NOTHING! This isnt the first time, I was in service for an oil change and throw the App, I asked my service advisor to please contact me regarding my service appointment and again ZERO no contact! I don't know if this is the service advisor or the company, either way it shows a lack of Customer Service! More

I love working with Hailey. She’s always kind, pleasant and helpful. The only negative I have is that I had a Yankee Candle car air freshener clipped to the vent, and after get She’s always kind, pleasant and helpful. The only negative I have is that I had a Yankee Candle car air freshener clipped to the vent, and after getting home, I couldn’t find it anywhere. It wasn’t expensive, but I have more inserts, and nothing to put them in now and will have to buy another clip on. The person in charge of my car shouldn’t touch my belongings. 😡 More

Fast and found offers I still had covered under my purchase. great service! very a pleased purchase. great service! very a pleased More

I love this dealership! I feel like a good friend coming to visit when I walk through those doors. Everyone there is just so nice. David Grieco and Kacie Grieco always take I feel like a good friend coming to visit when I walk through those doors. Everyone there is just so nice. David Grieco and Kacie Grieco always take care of me. They are just the sweetest people ever and so knowledgeable. They always explain everything thoroughly so that I can understand and always keep me posted of what is going on. They are a big part of the reason that I will always keep coming back. I can't imagine buying a car and servicing it anywhere else. More

I am always pleased with the service I receive from Jonathan Higgins and the service department. Jonathan Higgins and the service department. More

Only good things happen at Toyota of Scranton. I have been a return customer for years. I have been a return customer for years. More

The people where nice and the staff were plight and helpful and I was pleased with the service helpful and I was pleased with the service More