Toyota of Tampa Bay

Service was prompt and easy. The technician provided video of their movements and verbal commentary as they went along. Customer service kept me informed. Can't ask for more than The technician provided video of their movements and verbal commentary as they went along. Customer service kept me informed. Can't ask for more than that. Nice job! More

The visit was quick, everything was explained, it was perfect. My previous Toyota dealership in Brandon where I bought my car made me hate going to the dealership service dept. This service department is perfect. My previous Toyota dealership in Brandon where I bought my car made me hate going to the dealership service dept. This service department is a dream for me. Keep it up!! More

John Keating was amazing and helped me with my last minute service request without any issues! minute service request without any issues! More

The two stars are only because of the guy in charge of service center since he really did work with me and make things happen other than that the service advisor has a really bad attitude and doesn’t care service center since he really did work with me and make things happen other than that the service advisor has a really bad attitude and doesn’t care. I’ve replaced two tires and asked him to put it on the front when job was finished I find the tires on the back also the wheels are in a a very bad condition because of the grease they used to install the tires. No car wash was performed - when I brought this up to the sales advisor he said he forgot to tell them ! Again if it wasn’t for the guy in charge I would give this place a 1 star it’s been terrible recently. I will attach pictures of the tires and wheels if this lets me. More

Juan Palacio ayudo a mi amigo con un Hyundai casi. Nuevo, siempre nos attended muy bien gracias juan Nuevo, siempre nos attended muy bien gracias juan More

Juan Palacio me ayudo con la compra de un Santa Fe rojo , estoy Feliz , gracias Juan estoy Feliz , gracias Juan More

We have always go to Tampa Bay for our services,everyone is friendly and greets you when you come. is friendly and greets you when you come. More

Terrible service, I could clearly notice how they only care about you spending your money instead of just getting the job done. Last time I went there, I had an appointment and I was told I had to wait care about you spending your money instead of just getting the job done. Last time I went there, I had an appointment and I was told I had to wait 3+ hours. Then I made another appointment, and I was told that I couldn’t get my tires neither rotated nor balanced because I had to buy new ones. I told the guy that I wasn’t buying the tires that day, and then he said that I could leave. And i asked if they could at least do the oil change and he replied that it wasn’t needed until i reached 41k miles (my car was 40.2k miles when i went there) its so absurd that they didn’t want to do anything just because I refused to buy tires in the dealership. Terrible service, unfortunately not coming back here. So sad that you can’t trust any dealership nowadays More

Todd Norrie handled this extensive repair project perfectly. Paint, windshield and lots of trim were needed. Todd kept us involved and informed all of the way through. The result and experience were perfectly. Paint, windshield and lots of trim were needed. Todd kept us involved and informed all of the way through. The result and experience were excellent! More

Norman is the best! He explained step by step what was going on with my vehicle and took care of me when my vehicle had to stay overnight. Job well done Norman! He explained step by step what was going on with my vehicle and took care of me when my vehicle had to stay overnight. Job well done Norman! More