Toyota of Wallingford

Excellent service I met with Fred Hollman re: my leased highlander. I had many questions re: releasing or buying. Fred was very patient, knowledgeable & most importantl I met with Fred Hollman re: my leased highlander. I had many questions re: releasing or buying. Fred was very patient, knowledgeable & most importantly personable. After reviewing the info with my husband, we chose our next car & Fred had everything ready when we returned. He went over everything thoroughly again & helped us get the best deal possible. My family of 5 loves the highlander. This is our 3rd car from Toyota of Wallingford. They dont disappoint. Ask for Fred! More

Amazing , kind, none pressured salesmen This was my first experience at Toyota , and to say the least it was an excellent experience. My salesman Phil was super easy going, very helpful , an This was my first experience at Toyota , and to say the least it was an excellent experience. My salesman Phil was super easy going, very helpful , and didn’t pressure me into anything. Highly recommend Toyota of wallingford, i will be spreading the word! More

Excellent service Bob listened to my needs answered my concerns and got me in a truck that works perfect for me and my family I definitely recommend any one looking for Bob listened to my needs answered my concerns and got me in a truck that works perfect for me and my family I definitely recommend any one looking for a vehicle to stop by and talk to him during your process of looking. Also Dan was very friendly and created a relaxing atmosphere for us during the financing which is usually kind of nerve racking and that is appreciated. It was a very friendly atmosphere and they all made my family feel welcome. More

It was awesome. Even though it took a week for approval Phil and Jay went above and beyond to get the approval and I was able to get the car I wanted. I will go back Even though it took a week for approval Phil and Jay went above and beyond to get the approval and I was able to get the car I wanted. I will go back to WOW Toyota of Wallingford for my next car also. More

Very easy experience. We were anxious to replace our old car. The dealership was the only one in the area open on Sunday. Experience was painless from test drive through We were anxious to replace our old car. The dealership was the only one in the area open on Sunday. Experience was painless from test drive through closing the next day. Steve did not pressure. He answered our questions and gave us room to decide. More

Toyota of Wallingford New Customer I just purchased a '16 RAV4 from Toyota of Wallingford. Steve Lang, my sales rep., was professional, courteous, and extremely responsive (even on his I just purchased a '16 RAV4 from Toyota of Wallingford. Steve Lang, my sales rep., was professional, courteous, and extremely responsive (even on his days off). I took numerous test drives and had lots of questions since this is the first used vehicle I've ever purchased. Sales rep. Tom Boland, who went on the last test drive with me, was also eager to be helpful and answered my questions, which made me sure about purchasing this vehicle from this dealership. The business transaction for the purchase with Bill D. in Finance was concise, smooth, and informative.  Sohail in Finance was great, very nice---he answered questions quickly and clearly. During the sales process, I expressed concerns about very poor reviews I'd seen on-line for this dealership.  I was assured I'll have no issues.  I trust my future interactions with Toyota of Wallingford will go as smoothly as the sales component. The only downside: CJ (sales mgr.) said that the (high) dealer processing fee is absolutely NOT negotiable, in contradiction to the sales order and posted sign that, as mandated by CT law, state the fee is negotiable. CJ also stated that the customer may never register a vehicle him/herself and that I was completely wrong about the law on this. CGS very clearly states:  "the buyer MAY ELECT, WHERE APPROPRIATE, to submit the documentation required for the registration and transfer of ownership of the motor vehicle which is the subject of the sale to the Commissioner of Motor Vehicles, in which case the dealer SHALL reduce such fee by a proportional amount."  Please note the dealership sign says the DMV fee shall be reduced by zero. More

Good team. Took some negotiation to achieve a deal. This dealership has provided excellent service and communication for ten years with my previous CAMRY and I expect that will continue. The sales nego This dealership has provided excellent service and communication for ten years with my previous CAMRY and I expect that will continue. The sales negotiation was more contentious than it should have been for this new car. There was some miscommunication about the TRUE CAR pricing between the internet sales person and the product manager (sales) person and there was dealer reluctance to meet my request for different tires. It seemed like the expectation was that I would give in on my request for tires rather than try to meet the request. In the end, everything was resolved satisfactorily so it was OK. More

Exceeded Expectations! John Savenelli and the dealership as a whole really do treat you as family and with a great deal of respect. All my expectations were either met or ex John Savenelli and the dealership as a whole really do treat you as family and with a great deal of respect. All my expectations were either met or exceeded. I was very pleased to do business with this dealership. They were quick to deliver and came through with their promises. John worked hard to see that I was completely satisfied with my purchase. Even though I was short on timeframe, they were sure to make it happen. More

New Rav4 Hybrid Purchase Jon was an amazing help and presence buying my new Rav4 Hybrid XLE from start to finish. I went to the dealership knowing exactly what I wanted, and J Jon was an amazing help and presence buying my new Rav4 Hybrid XLE from start to finish. I went to the dealership knowing exactly what I wanted, and Jon made the buying process smooth and hassle free. He answered all of my (several) questions in a straightforward and patient manner, and in a matter of a few hours I had traded in my old Rav4 and drove off in my new one! Super happy with Jon and the team at Wallingford, and loving my new Hybrid XLE!! More

Dealer Review 2018 Certified Camry XLE Toyota of Wallingford provided us with one of the best auto shopping experiences we have ever had. Through the entire process we were treated with the Toyota of Wallingford provided us with one of the best auto shopping experiences we have ever had. Through the entire process we were treated with the utmost respect and fairness. Steve WOW’d us. He provided exceptional service. Depicted the highest integrity and professionalism from start to finish. His strong follow through skills to accommodate our needs were outstanding.The same was true with our interactions with Rocco and Bill in their respective areas of expertise. All went over and above to ensure exceptional customer satisfaction. KUDOS to Toyota of Wallingford and their talented staff. More