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Treasure Coast Lexus

Ft Pierce, FL

4.8
7,056 Reviews
THE TREASURE COAST LEXUS DIFFERENCE Treasure Coast Lexus offers a car-buying experience like no other. We have a huge selection of cars, SUVs and crossovers, and we provide elite customer service and world-class amenities. That's the Treasure Coast Lexus difference.
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5121 S US Highway 1

Ft Pierce, FL

34982

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Showing 7,056 reviews

December 19, 2021

Friendly and knowledgeable staff who worked to alleviate problems. They were responsive , calm and positive. However, the mandatory package inclusion of nitrogen filled tires, door handle protection plas More

by KANGST
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Bierle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Idriss A
Dec 20, 2021 -

Treasure Coast Lexus responded

Thank you for taking the time to share this feedback. We want the most for our guests, and we are glad to hear that you enjoyed working with our team. With regard to the rest of your review, I apologize for any issues you experienced regarding our mandatory package inclusion. I would be happy to speak with you to see that your concerns have been fully and properly addressed. If you are willing to discuss this, please reach out to me directly. Thank you, Tina Klein - General Sales Manager - tklein@treasurecoastlexus.com

December 19, 2021

Lisa Soesbe was my sales-person, Steve in closing and Holly in technical were AWESOME 👏 and made my 1st experience at Treasure Coast Lexus excellent. Their commitment to excellence, especially Lisa duri More

by Rick Bashwiner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly in technical , Lisa Soesbe
Dec 20, 2021 -

Treasure Coast Lexus responded

Rick, it's outstanding to hear that so many members of our team made your purchase experience such a success! We couldn't be happier that we made such a wonderful first impression, and the entire Treasure Coast Lexus team hopes you continue to enjoy every mile in your new 2022 Lexus GX 460!

Dec 20, 2021 -

Rick Bashwiner responded

Thank you, I hope the Treasure Coast Lexus Team has a wonderful Christmas season!

Dec 20, 2021 -

Treasure Coast Lexus responded

We wish the same for you and your family, Rick! Happy holidays!

December 18, 2021

Everyone is respectful, courteous, and friendly. The technology department answered all of my questions quickly and resolved my concerns. Thank you. More

by RZELLER7146
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hope, Mark, Mark Mello, Whitney Smith
Dec 20, 2021 -

Treasure Coast Lexus responded

"Respectful, courteous, and friendly" are all words we love to see. Thank you for choosing Treasure Coast Lexus and taking time to post a review! We will be here to assist with all your future auto needs.

December 17, 2021

I can’t complain about anything or anyone, it’s a well run dealership. I would recommend to all. More

by Lennyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Ramnerine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Collier, Justin Bianchi, Joseph Loverso, Jeffrey Orr, Whitney Smith, Justin Howard
Dec 17, 2021 -

Treasure Coast Lexus responded

Thank you for the great review, Lenny! We appreciate your support and hope to see you back at Treasure Coast Lexus. Safe travels!

December 17, 2021

Service second to none. Clean and neat for the Customers, and they have the vehicle in a timely manner. More

by JPSWJS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Treasure Coast Lexus responded

We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Thank you for trusting Treasure Coast Lexus to get the job done!

December 15, 2021

This was a Spa treatment for a 2019 Lexus RX that turned into a 20,000 mile service. The automobile only has 12,191 miles on it, so you can see why it needed a 20,000 mile service. It was detailed and se More

by LBLARSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick - Courtesy car pickup and delivery driver, Whitney Smith
Dec 15, 2021 -

Treasure Coast Lexus responded

We are thrilled that Whitney and the team took such great care of you and your 2019 Lexus RX! Thank you for trusting Treasure Coast Lexus with your business, and for going out of your way to share your experience. Drive safely until we see you again!

December 15, 2021

I scheduled an appointment for a oil change it still took three and a half hours to get an oil change greatful for not having any place to be. I can honestly say whomever washing cars back there doing More

by QUIANA1105R
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Robert Collier
Jan 12, 2022 -

Treasure Coast Lexus responded

I am sorry to hear that your visit took longer than anticipated. We strive to deliver seamless and efficient service, and it is disappointing that this was not better reflected in your time working with us. I assure you that we will use this feedback to improve our practices in the future. Lastly, I would appreciate the chance to speak with you to see if there is anything more I can do to improve your experience. If you are willing to discuss this further, please reach out to me directly. Thank you, Amber Woods - General Manager - awoods@treasurecoastlexus.com

December 15, 2021

The communication provided to me on this last service was poor. I called 4x, left 3 messages and was never called back. My service director failed to even mention the calls upon me picking up the car. I had More

by NEBECKWITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Collier
December 15, 2021

Great service from Paul. He is friendly and knowledgeable with attention to detail. Very happy with my new Lexus and the service I received from Paul. More

by bakerkeyes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Licausi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Treasure Coast Lexus responded

Thank you for the great feedback! It means a lot that our service stood out to you, and we wish you safe travels in your new ride. Have a great day! - Treasure Coast Lexus

December 14, 2021

Each department was exceptional from the greeter when you pulled in to Kathy Register who takes great care of you and keeps you up-to-date even if the news is not good. The mechanics who made sure all was f More

by ATTIC60
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Smith, Justin Howard
Dec 14, 2021 -

Treasure Coast Lexus responded

We're glad your experience was smooth from start to finish! Thank you for bringing your service needs to Treasure Coast Lexus and for taking the time to reflect. We appreciate your business and support!

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