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Treasure Coast Lexus

Ft Pierce, FL

Overview
Employees
Reviews
Vehicles
4.8
7,056 Reviews
THE TREASURE COAST LEXUS DIFFERENCE Treasure Coast Lexus offers a car-buying experience like no other. We have a huge selection of cars, SUVs and crossovers, and we provide elite customer service and world-class amenities. That's the Treasure Coast Lexus difference.
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5121 S US Highway 1

Ft Pierce, FL

34982

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Showing 7,056 reviews

December 31, 2020

My car has a recall that really needed immediate attention. A rental was set up for me. When I dropped the car off the person assisting me was not there. Received a message after 9:00 pm saying I More

by Sadderly
Customer Service
Recommend Dealer
No
Employees Worked With
Keven Sweeney
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Jan 15, 2021 -

Treasure Coast Lexus responded

This is a concerning review to read, and I sincerely apologize for the lack of follow-up communication on our end. I assure you that we would be more than willing to speak with you directly about this recall, and it was not our intention to let this slip through the cracks. Unfortunately, I am unable to find your contact information based on this review - would you consider sending me an email? Thank you, Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

Jan 19, 2021 -

Sadderly responded

Yes sir. I spoke with you and you assured me that my car was there. Brian has been very helpful. Now I have another rental. Can someone please help me trade for another car that does not have a recall. Really shouldn’t be making car payments on a rental car and I was very uncomfortable driving this one. Scary. Thank You.

December 31, 2020

I came expect long wait time, but it Fastest service in the treasure coast area, and friendly staff all around. Clean every body was wearing their mask, More

by Nesly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
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Dec 31, 2020 -

Treasure Coast Lexus responded

Thank you for taking the time to review Treasure Coast Lexus! We are happy to have provided you with a fast, friendly and safe experience. Have a wonderful day!

December 31, 2020

Everyone is just so pleasant and welcoming.They listen to my request and do the service I need.They got some Awesome workers..Lexus L More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keven Sweeney
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Dec 31, 2020 -

Treasure Coast Lexus responded

Ann, this review of our service team is music to our ears! Thank you for taking the time to share your positive feedback. - Treasure Coast Lexus Team

December 31, 2020

My fourth Lexus and I wouldn't go anywhere else! No nonsense and cut through all the car buying/nonsense. Will be back in another 3 or 4 years. More

by Mosherlaw
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Howard Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2021 -

Treasure Coast Lexus responded

We can't thank you enough for your years of loyal business! Your support is appreciated by all of us at Treasure Coast Lexus and we look forward to welcoming you back next time.

December 31, 2020

Carlton Duncan was easy to work with as he was when we leased my wife’s NX three years ago. Very professional . Carol loves her NX and there was no way she wanted to part with it. Simply amazing. Definite More

by greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlton Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2020 -

Treasure Coast Lexus responded

Thank you so much, Greg! We're thrilled that your family is loving your Lexus NX and we're so glad we could make it a December to remember for you and Carol. All of us here at Treasure Coast Lexus wish you many safe and happy miles in the new year!

December 31, 2020

Great customer service, Michael answered all my questions and concerns. I'm very happy with my purchase and will definitely return to purchase another vehicle in the near future. More

by giselarodriguez206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianne Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2020 -

Treasure Coast Lexus responded

Thank you for visiting Treasure Coast Lexus and for sharing this feedback. We strive to deliver a seamless experience and are glad to hear that Michael and the team were able to assist with your purchase. We greatly appreciate your business!

December 30, 2020

He is a very nice ,accurate, thorough ,he is trying to help all the time , very informed person ,trying to help all the time A plus More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Licausi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2020 -

Treasure Coast Lexus responded

Ed, it is validating to our team knowing we are providing this level of service and care to you! Thank you for your business and your kind review. - Your friends at Treasure Coast Lexus

Dec 30, 2020 -

Ed responded

Keep going

December 30, 2020

Excellent customer service, Rafael explained everything so that I can understand in great details, gave me a clear price, no pressure to do the work quickly. More

by bpardo4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Mariarossi, Rafael Salcedo
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Dec 30, 2020 -

Treasure Coast Lexus responded

Thank you for taking the time to review us! We strive to deliver a transparent and pressure-free service experience, and it is great to hear that Rafael left the right impression. Safe travels, and we hope to work with you again at Treasure Coast Lexus!

December 30, 2020

I had another pleasant experience at Treasure Coast Lexus yesterday. Sitting areas were spaced out nicely. For constructive criticism, it would have been nice to see someone wiping down tables and chairs per More

by BOYDJL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keven Sweeney
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Dec 31, 2020 -

Treasure Coast Lexus responded

Thank you for taking the time to leave us this feedback. We are grateful to have you as a customer, and we will be sure to share this with our team and work to improve our process going forward. We look forward to the next opportunity to impress you!

December 29, 2020

Straightforward transaction and I did not have to suffer through the usual BS at a dealership top-notch professionalism. The next time I need another used car I will check the inventory. More

by fishyglass
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Firestone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2020 -

Treasure Coast Lexus responded

It's great to hear that you received the straightforward service you deserve at Treasure Coast Lexus. Thank you so much for allowing us the chance to earn your business! We look forward to working together in the future.

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