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Treasure Coast Lexus

Ft Pierce, FL

4.8
6,989 Reviews
THE TREASURE COAST LEXUS DIFFERENCE Treasure Coast Lexus offers a car-buying experience like no other. We have a huge selection of cars, SUVs and crossovers, and we provide elite customer service and world-class amenities. That's the Treasure Coast Lexus difference.
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5121 S US Highway 1

Ft Pierce, FL

34982

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Showing 6,989 reviews

December 09, 2019

Great experience I was not planning on buying a vehicle on Saturday when I drove past the dealership and saw my vehicle parked in front. I had to stop in. Every staff More

by ADRIVALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlton Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Russell , Idrissa Konteh
Dec 10, 2019 -

Treasure Coast Lexus responded

Wow, that is what we love to hear! We are so pleased that our team could help make your experience a breeze. We appreciate your business and look forward to your next visit.

December 08, 2019

Efficient service First service for RX 350 handled with ease. Little wait for time and friendly staff made my time here fly by. Rafael Salcedo was a pleasure to work More

by jayl12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Burruano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dianne Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Treasure Coast Lexus responded

We are so pleased to hear about your great service experience at our dealership, Jay. If there is anything further we can do to assist you, please let us know!

December 08, 2019

It's always a pleasure 2 work with the personal of treasure Coast Lexus they take their time and explain every thing 2 u and they put no pressure on u More

by Ktrahan122
Recommend Dealer
Yes
Employees Worked With
Anthony Burruano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlton Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Mariarossi
Dec 09, 2019 -

Treasure Coast Lexus responded

Thank you for the excellent review! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon!

December 07, 2019

Well organized service This service center is one of the best organized service center in the loop. Work is done and complete on time, well trained service personnel. Never More

by Lo1297
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Burruano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlton Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dianne Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Mariarossi
Dec 09, 2019 -

Treasure Coast Lexus responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

December 07, 2019

Fantastic! Goes beyond the realm of great customer service. Knowledgable, comfortable, caring, and a patient team, plus a beautiful new car. Everything I coul More

by KLOPEZ3709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Mariarossi, Anna Martinovsky
Dec 09, 2019 -

Treasure Coast Lexus responded

Wow, we are so happy to hear about the great experience you had at our dealership! It was an immense pleasure to work with you and help find your perfect vehicle. We sincerely appreciate your business, and hope to see you again in the future!

December 07, 2019

Very Efficient The service was excellent...quick check in and service was done within time frame quoted. The waiting area was comfortable and the coffee machine is More

by MARY.F.DRISCOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier from Service
Dec 09, 2019 -

Treasure Coast Lexus responded

Thanks for the great review! We are so thrilled to hear about your service experience with our team. We hope to do business with you again in the future.

December 07, 2019

Unparalled Service Went in for an oil change on my 3rd Lexus RX and came out with a wonderful deal on a leased 2020. Everyone was knowledgeable and professional and went More

by JCJONES123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlton Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Register, Gary Mariarossi
Dec 09, 2019 -

Treasure Coast Lexus responded

Thank you for taking the time to let others know about your positive experience. We're happy that our team could provide you with such an exceptional experience! Have a great day, and we hope you enjoy driving your new Lexus.

December 07, 2019

Replace rubber band around driver door. The service manager was kind, friendly and helpful in solving my problem.I was glad to use the Lexus in Fort Pierce because it short drive from Vero More

by RHUNTER04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlton Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Young
Dec 09, 2019 -

Treasure Coast Lexus responded

Thank you for the great review of your service visit, and for being such a great customer. We appreciate you and look forward to your next visit.

December 06, 2019

Bought a car I thought was in good condition Redoing the review, I bought an used car total spent $14,000 is not cheap, thinking coming from Lexus dealer was great but after we left the place unf More

by VKRONSNOBLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel B.
Dec 07, 2019 -

Treasure Coast Lexus responded

Dear Mr. and Mrs. Florez, My name is Gary Mariarossi and I am the General Manager here at Treasure Coast Lexus. I have read your recent review and I am terribly sorry that you are disappointed with your purchase. We take great pride in providing exceptional service so I wanted to look into this myself. After reviewing your file and speaking with all parties involved I can say that I completely agree with you on one very important point. We did a very poor job of communicating with you after your purchase. This is very unusual for us and is completely unacceptable as far as I am concerned. My contact information is below and you can contact me directly if you would like to discuss your concerns. I promise you that I will respond and I will do my best to help you. Please keep in mind that you purchased a 2015 Nissan Rogue that is out of warranty so it was sold to you "as-is". As far as us "parking the car in the rear both times so we didn't notice the day we did a test drive", I cannot disagree with you more strongly. In fact, we insisted you take a test drive. If the rear clamp was "making noise" that should have happened on your test drive regardless of where or how we parked the car. We would never intentionally try to "hide" a potential problem with any car. It is simply not how we do business. I certainly understand your frustrations and our poor communication absolutely made things worse. We definitely dropped the ball there and that is why I hope you contact me directly. Thank you very much for your time and thank you for submitting your review with your honest feedback. We will learn from this and we will use your input to do a better job going forward. Respectfully, Gary Mariarossi gmariarossi@treasurecoastlexus.com

December 06, 2019

Lexus purchase. Recently purchased a Lexus from Treasure Coast Lexus. The entire experience from sales,finance,was great. Even had tech employee help me set up and go More

by 1HBCLARK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Druzik
Dec 09, 2019 -

Treasure Coast Lexus responded

Wow, that is what we love to hear! Thank you for the kind words. Your recommendation means the world to us.

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