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Treasure Coast Lexus

Ft Pierce, FL

4.8
6,992 Reviews
THE TREASURE COAST LEXUS DIFFERENCE Treasure Coast Lexus offers a car-buying experience like no other. We have a huge selection of cars, SUVs and crossovers, and we provide elite customer service and world-class amenities. That's the Treasure Coast Lexus difference.
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5121 S US Highway 1

Ft Pierce, FL

34982

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Showing 6,992 reviews

December 07, 2019

Fantastic! Goes beyond the realm of great customer service. Knowledgable, comfortable, caring, and a patient team, plus a beautiful new car. Everything I coul More

by KLOPEZ3709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Mariarossi, Anna Martinovsky
Dec 09, 2019 -

Treasure Coast Lexus responded

Wow, we are so happy to hear about the great experience you had at our dealership! It was an immense pleasure to work with you and help find your perfect vehicle. We sincerely appreciate your business, and hope to see you again in the future!

December 06, 2019

Maintenance service I went in for my 10k maintenance. Everything went smoothly. I’m waiting for a part to come in and then I’ll be done More

by ANITAWATSKY
Recommend Dealer
Yes
Employees Worked With
Anthony Burruano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Collier, Daphne Hecko
Dec 09, 2019 -

Treasure Coast Lexus responded

Wow, that is what we love to hear! We are so pleased that our team could help make your experience a breeze. We appreciate your business and look forward to your next visit.

December 06, 2019

Lexus purchase. Recently purchased a Lexus from Treasure Coast Lexus. The entire experience from sales,finance,was great. Even had tech employee help me set up and go More

by 1HBCLARK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Druzik
Dec 09, 2019 -

Treasure Coast Lexus responded

Wow, that is what we love to hear! Thank you for the kind words. Your recommendation means the world to us.

December 06, 2019

Service center excellent Service excellent. Joseph very helpful. Carl in good hands with this quality and friendly department. If Do not hesitate to use Treasure Coast Le More

by Pedidoc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph in service
Dec 09, 2019 -

Treasure Coast Lexus responded

Thanks for the excellent review! We are so pleased to hear about your service experience with Joseph, Carl, and the team. Please let us know if you need anything.

December 06, 2019

Bought a car I thought was in good condition Redoing the review, I bought an used car total spent $14,000 is not cheap, thinking coming from Lexus dealer was great but after we left the place unf More

by VKRONSNOBLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel B.
Dec 07, 2019 -

Treasure Coast Lexus responded

Dear Mr. and Mrs. Florez, My name is Gary Mariarossi and I am the General Manager here at Treasure Coast Lexus. I have read your recent review and I am terribly sorry that you are disappointed with your purchase. We take great pride in providing exceptional service so I wanted to look into this myself. After reviewing your file and speaking with all parties involved I can say that I completely agree with you on one very important point. We did a very poor job of communicating with you after your purchase. This is very unusual for us and is completely unacceptable as far as I am concerned. My contact information is below and you can contact me directly if you would like to discuss your concerns. I promise you that I will respond and I will do my best to help you. Please keep in mind that you purchased a 2015 Nissan Rogue that is out of warranty so it was sold to you "as-is". As far as us "parking the car in the rear both times so we didn't notice the day we did a test drive", I cannot disagree with you more strongly. In fact, we insisted you take a test drive. If the rear clamp was "making noise" that should have happened on your test drive regardless of where or how we parked the car. We would never intentionally try to "hide" a potential problem with any car. It is simply not how we do business. I certainly understand your frustrations and our poor communication absolutely made things worse. We definitely dropped the ball there and that is why I hope you contact me directly. Thank you very much for your time and thank you for submitting your review with your honest feedback. We will learn from this and we will use your input to do a better job going forward. Respectfully, Gary Mariarossi gmariarossi@treasurecoastlexus.com

December 05, 2019

Go in for routine service end up with new vehicle. Went to have our 2014 RX350 serviced on Tuesday and saw a new 350L in showroom which we liked. So we traded in our old 350 for the new one which we c More

by JANBRYMORGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Bee, Marc Jean and Rafael in service department , Anna Martinovsky
Dec 06, 2019 -

Treasure Coast Lexus responded

We are so pleased to hear about your great experience at our dealership. If there is anything further we can do to assist you, please let us know!

December 05, 2019

I came into Treasure Coast Lexus to receive service for my vehicle. Seymour asked me if I would be interested in trading my vehicle for a newer model. I wasn’t in the market for another vehicle but I agree More

by Mrswright1981
Recommend Dealer
Yes
Employees Worked With
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seymour Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2019 -

Treasure Coast Lexus responded

Thank you for taking the time to let others know about your positive sales experience. We're happy that Seymour and our team could meet your expectations! Have a great day.

December 04, 2019

Totally awesome Sales representative Brian Young helped my son and I purchase my Lexus..He is outstanding and extremely knowledgeable and patient...I would highly rec More

by LLK99E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Young
Dec 05, 2019 -

Treasure Coast Lexus responded

Thank you for taking the time to share your excellent experience with Brian! We are so happy he could help make your experience a breeze. Should you need anything, please don't hesitate to reach out.

December 04, 2019

The best car buying experience I have ever had Howard Kent was truly fantastic to work with. He did not pressure us in any way, answered all my questions, went out of his way to keep the process m More

by Ed & Natalie port st lucie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Bee
Dec 05, 2019 -

Treasure Coast Lexus responded

Thank you for the kind review! We are dedicated to providing a welcoming, quality experience for all customers, and are pleased to see that you felt that during your visit. Please let us know if you need anything else!

December 04, 2019

2020nx300 Carolton was great we are back in our Lexus everything is great your tech gal is the best she leaves nothing to chance. Best dealer we have been in ye More

by JERRY67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlton Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dianne Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Mariarossi
Dec 05, 2019 -

Treasure Coast Lexus responded

Thank you for the excellent review, Jerry! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon!

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