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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,238 Reviews

3,238 Reviews of Treasure Coast Lexus - Service Center

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February 25, 2020

Pick up and deliver Did recall work. No issues or problems. Found another issue and were able to address it and repair it. Left messages as to the length of time needed More

by ICARUS570
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafeal
February 25, 2020

Easy on-line service appointment. Amazing customer service. Excellent communication. Quick and pain free service!! Will definitely continue to have my Lexus serviced here. Comfortable lounge waiting a More

by sbl21
Recommend Dealer
Yes
Employees Worked With
Robert Collier
February 25, 2020

really great experience constant follow-up and always exceeds my expectations I feel very good about the care my car recieves. I have had a couple of emergency repairs and have always been taken care o More

by CMIRAL
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo
February 25, 2020

Very pleased with the service and service manager, they worked with me and my schedule and financial ability. I will always go to Treasure Coast Lexus. More

by Marcia H
Recommend Dealer
Yes
Employees Worked With
Robert Collier
February 25, 2020

Excellent service Excellent Service and treatment. Though I was concerned when I got into the car there was a ratchet Wrench on my WHITE leather passenger seat and natu More

by beachview
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raphael S
February 23, 2020

Absolutely awful. They had the car for 2 weeks, did zero warranty work, my loaner car had a used bandaid in it, worst of all they couldn’t recreate my problem yet no one felt the need to call me. Instead th More

by MIG.BBLACKMAN
Recommend Dealer
No
Employees Worked With
Service
Apr 06, 2020 -

Treasure Coast Lexus responded

Dear MIG.BBLACKMAN, My name is Gary Mariarossi and I am the General Manager here at Treasure Coast Lexus. I received a copy of your review and I wanted to personally reach out and apologize to you for your recent experience. I would love to hear from you and discuss these issues with you so that I can help work out a better solution for you. I have included my email below. I also wanted to thank you for taking the time to send in your review. It is not the type of review I like to see but I truly appreciate you bringing these issues to my attention. It is the only way we can fix it and improve. Respectfully, Gary Mariarossi General Manager Treasure Coast Lexus gmariarossi@treasurecoastlexus.com

February 23, 2020

Professionalism and service quality are both outstanding. You get a real sense of customer oriented focus. Facilty is spotless, customer condiments are fresh and ample. More

by Louver2ure
Recommend Dealer
Yes
Employees Worked With
Justi in Service is truly customer oriented. He listens well and executes according to the customer's wishes.
February 22, 2020

Dealer is great. Everyone friendly and helpful. My service director, Robert Collier is wonderful. He has been directing my service for several years and always can accommodate me. More

by gwen
Recommend Dealer
Yes
Employees Worked With
Randy Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Collier
February 22, 2020

The gentleman in Service, Luis was just wonderful. My appt. was at 1:09 pm he was in his office with all paperwork ready my car was in and out for service with all services complete. More

by KIMKYLE123
Recommend Dealer
Yes
Employees Worked With
Luis in Service
February 22, 2020

Tire problem, Michelin Prompt and courteous resolution to the problem (slow leak in right rear tire) at hand at a reasonable and affordable price...Kathy Register was my ser More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register, Brian Young
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