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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,294 Reviews

3,294 Reviews of Treasure Coast Lexus - Service Center

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April 04, 2020

Great Experience Its a pleasure to bring my Lexus in for service, What is even better is that in time of need the service manager Brittney Wendell had my Lexus RX 350 More

by amantovani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Burruano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Firestone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Wendell, Luis Pedraja, Rafael Salcedo , Rick Russell , Gary Mariarossi
April 03, 2020

Courtesy vehicles This happens every single time I do business with you and utilize the loaner car. I said this many times and you don't listen. CLEAN THE LOANER CAR BE More

by RONIN1692
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of his name but he was very nice and helpful
Apr 03, 2020 -

Treasure Coast Lexus responded

Dear RONN1692, My name is Gary Mariarossi and I am the General Manager here at Treasure Coast Lexus. Thank you so much for taking the time to send your review. I am so sorry that we did not meet your expectations with our loaner vehicle. Most people don't like to hear bad news or criticism but the truth is, without it we would never know and we would not be able to correct the problem. So I thank you again. Now that I know, I will work to fix this issue. My email address is below if you would like to contact me directly. Respectfully, Gary Mariarossi General Manager Treasure Coast Lexus gmariarossi@treasurecoastlexus.com

April 03, 2020

went In for a check out quickly and car was clean☺️ Robert was pleasant and courteous plus helpful. The lounge was clean and well stocked, impressive it was so nice to sit in this environment and made More

by BRIDGETMMOORMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
April 03, 2020

Awesome team Took great measures and making sure that I was satisfied and happy. I will definitely always buy my car at treasure Coast Lexus! More

by MRCURTSEELEY
Recommend Dealer
Yes
Employees Worked With
Paul Licausi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seymour Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2020

Not sure what has changed in your service department but the last 2 visits have been much better than the previous five years had been. More

by VSTEIN25
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo
March 27, 2020

Professional staff Staff very courteous and friendly and helpful. Staff went above and beyond answering my questioned regarding the technology and blue tooth in my car. More

by ajohnson304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier, and staff that greeted me and directed me to Robert.
March 27, 2020

Excellent service Brian Young helped us when buying an RX 350 with some miles on it. He was very honest, and worked hard to get us a price we were content with. Very ni More

by LINSI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Young
March 26, 2020

My car went in for repairs related to a recall. The service was lengthy and covered 2 days. The first day was spent at the service department where they had a comfortable waiting area. They had to orde More

by SHOTWELLMR
Recommend Dealer
Yes
Employees Worked With
Luis from Service Dept.
March 26, 2020

This was my first visit to Treasure Coast Lexus for vehicle service on my RX 350. If I had I use one word for the service it would be “Outstanding”. From making an appointment to the friendly servic More

by doubled2318
Recommend Dealer
Yes
Employees Worked With
Kathy, another woman on the unknown female who took the appointment
March 25, 2020

Always a pleasure dealing with the service department. Kudos to Kathy Register for being the total professional that she is. She gets me in at the last minute if need be and has the work done in a timely More

by kwidth
Recommend Dealer
Yes
Employees Worked With
Javier Alanis
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