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Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
1,992 Reviews
Since 1951, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions.
We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area.
Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 1,992 reviews
March 31, 2023
Bill listened to my needs and worked with management to make it happen. I got a good deal on a great truck. Would buy again. make it happen. I got a good deal on a great truck. Would buy again. More
by JustOneofThoseDaves
Employees Worked With
March 31, 2023
Bill answered all my questions so I could understand. He treated me with respect and was a real pleasure to work with. Would work with him again without a doubt. He treated me with respect and was a real pleasure to work with. Would work with him again without a doubt. More
by Karenl1415
March 29, 2023
Tyler Grant was a pleasure to work with. This is our second car we have bought from him and the process is smooth and easy each time. He is straightforward and easy to work with. This is our second car we have bought from him and the process is smooth and easy each time. He is straightforward and easy to work with. More
by nicolas.holland87
March 28, 2023
Fantastic experience with Troncalli. Started in 2006 when we moved to Cumming. This is the 5th vehicle we have purchased from Troncalli, the third from Tyler Grant. Tyler helped us or Started in 2006 when we moved to Cumming. This is the 5th vehicle we have purchased from Troncalli, the third from Tyler Grant. Tyler helped us order vehicles, kept us informed of each step of the way, answered our inquiries after hours, and walked us through the features of our vehicles upon delivery. Tyler even found additional rebates for me as the vehicle was being delivered to Troncalli. I highly recommend Tyler Grant and will will go nowhere else for our next vehicles. More
by robm0174
March 25, 2023
Bill was great to talk to and Kammy was also very helpful in walking through the buying process. in walking through the buying process. More
by girlandahorse
March 24, 2023
Service department is terrible. Made an appointment a month out and then brought in the truck to get serviced on the appointment date. dropped it off on Thursday morning Friday aft Made an appointment a month out and then brought in the truck to get serviced on the appointment date. dropped it off on Thursday morning Friday afternoon I went by to check on it and they haven’t even looked at it. The manager asked me why I thought it was going to get looked at, and I told him because I set up an appointment. What is the purpose of setting up an appointment? they didn’t even bother to call me Thursday to let me know they weren’t going to get to it, it’s a company truck and I need it for work. I told him just to give me the keys and I left. I would not recommend for service. More
by Tim-walters
Employees Worked With
March 22, 2023
Tyler is great to work with. Have purchased 6 vehicles from him. Awesome Sales Associate Have purchased 6 vehicles from him. Awesome Sales Associate More
by Southerngraceec
March 21, 2023
It was great working with Bill. Helped me design the truck I wanted and arrived in less than 3 months. Smooth and easy buy! Helped me design the truck I wanted and arrived in less than 3 months. Smooth and easy buy! More
by tirado.victor92
Employees Worked With
March 21, 2023
Bill just happen to be on the lot doing something else but stopped and answered my questions. Opened up what vehicles I was interested. Full of knowledge about each one. Pleasant non-pushy. Follow thru wa but stopped and answered my questions. Opened up what vehicles I was interested. Full of knowledge about each one. Pleasant non-pushy. Follow thru was excellent. Sales management also very polite and helpful. More
by hepler5825
March 19, 2023
Tyler is amazing at what he does. Knowledgeable and enthusiastic. We don’t trust anyone else at troncolli. This is our 6th maybe 7th car with him. Knowledgeable and enthusiastic. We don’t trust anyone else at troncolli. This is our 6th maybe 7th car with him. More
by wmdrew3
Employees Worked With
