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Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
1,993 Reviews
Since 1951, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions.
We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area.
Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 1,993 reviews
April 16, 2022
The dealership was amazing, from ordering my truck to delivery! Every step of the way was seamless! Bill kept me updated on my truck through the assembly line process. Best experience ever at a dealersh delivery! Every step of the way was seamless! Bill kept me updated on my truck through the assembly line process. Best experience ever at a dealership! I would highly recommend Troncalli and Bill Smith. More
by gas3125
April 15, 2022
Best dealer ever! ! They are so friendly and know what they are doing. They are more than just dealer. You can say they are FAMILY. ! They are so friendly and know what they are doing. They are more than just dealer. You can say they are FAMILY. More
by Jk4u
Employees Worked With
James Segnitz, Marc Brown, Kammy Yarbrough
April 08, 2022
This is for the whole service dept… I just recently purchased a used diesel 6.7 but what I found was - I’ve had to add power steering fluid, brake fluid & now I’ve got to add coolant to the vehicle. My purchased a used diesel 6.7 but what I found was - I’ve had to add power steering fluid, brake fluid & now I’ve got to add coolant to the vehicle. My question is why do I have to change my oil to the diesel in 5,000 miles if this particular truck does not need the oil changed for 15,000 miles. Also what particular maintenance has been done to my truck before purchase ??? My Service lights keep coming on also… please explain these issues ??? More
by streetglidechico77
April 06, 2022
They were very helpful and did a lot to help me get the perfect Jeep. When I was initially shopping I went to another dealership. That other dealership never called me or followed up with me, so I went wit perfect Jeep. When I was initially shopping I went to another dealership. That other dealership never called me or followed up with me, so I went with Troncalli. More
by matia1999
Employees Worked With
April 06, 2022
Inquiried about a Ram 2500. Asked for a copy of the window sticker. Received numerous emails but never mentioned my request or answered it. Asked for a copy of the window sticker. Received numerous emails but never mentioned my request or answered it. More
by Screwtroncalli
Employees Worked With
James Segnitz
April 06, 2022
Clean interior, nice sales people, and not a lot of hassling. The buying process was Fast and easy. hassling. The buying process was Fast and easy. More
by mtaber
Employees Worked With
April 02, 2022
Bill Smith was friendly honest and helpful. I would buy from him and Troncalli again!! Great service!!! I would buy from him and Troncalli again!! Great service!!! More
by david.ianniello
Employees Worked With
March 29, 2022
Absolutely loved working with this dealership to purchase a new to me 2018 Jeep Wrangler. My man DeCarlos (DC) was easy going and not pushy at all. Very great overall experience with Kammy as well and we w a new to me 2018 Jeep Wrangler. My man DeCarlos (DC) was easy going and not pushy at all. Very great overall experience with Kammy as well and we will definitely look here to buy another vehicle. They both did an awesome job for us not going to post any number but lets just say I was shocked and no way I was going to say no to it. I can go on and on but I am going to stop here and just say go talk to DC and I promise you will not be disappointed. They can't work miracles but if the numbers are within reach it's a good chance you will be satisfied. Thanks DeCarlos (DC) and Kammy More
by KEN
Employees Worked With
Kammy Yarbrough, DeCarlos Williams
March 27, 2022
Clean dealership with clean vehicles. They were not pushy. The information was accurate and correct. I was offered vehicle history report without asking for it. There were dealer add-on b They were not pushy. The information was accurate and correct. I was offered vehicle history report without asking for it. There were dealer add-on but was not push to purchase anything I did not want. More
by draby81
Employees Worked With
March 27, 2022
BEST experience ever! We handled everything over the phone and finished the process in person! Tyler and Greg made every step stress free and easy! Our Jeep is beautiful! We handled everything over the phone and finished the process in person! Tyler and Greg made every step stress free and easy! Our Jeep is beautiful! Troncalli is the only place we will shop for cars! More
by Hester4
