Tucson Subaru

Great experience, great car First-time car buyer and I am happy that I landed at Tucson Subaru. The shop is comfortable and has a positive vibe. Definitely recommend working with First-time car buyer and I am happy that I landed at Tucson Subaru. The shop is comfortable and has a positive vibe. Definitely recommend working with CJ and Louie - they're straightforward, knowledgeable, super personable. I appreciate the focus on options within the make/price point I had initially expressed interest in. Ended up with a great deal on an awesome little car. More

Infrequent Shoppers We had researched online to find our perfect "last car we'll ever buy" and when we went to the local dealership the salesman understood our desires/ne We had researched online to find our perfect "last car we'll ever buy" and when we went to the local dealership the salesman understood our desires/needs, did not try to upgrade our purchase or question our choice. We were happy with the dealership and the salesman involved with our purchase of our new Subaru Forester! More

Wanted the best, and Got the Best Spent much time on line looking at different vehicles, sent a short inquiry about my specific needs and wants to Trent Nichols. Trent responded bac Spent much time on line looking at different vehicles, sent a short inquiry about my specific needs and wants to Trent Nichols. Trent responded back very quickly and assured me that he could meet my requirements. He not only met but he and Traci Robert exceeded all expectations. I have dealt with various dealers in the Tucson area over 40 years, This has been the best experience in what can be a stress full decision making process. Trent and Traci made the whole process, easy, fun and stress free More

We bought a Subaru! We had the best experience possible.... Chris Smith & Traci Roberts made this the easiest car purchase we've ever had. Chris even gave me a dozen red We had the best experience possible.... Chris Smith & Traci Roberts made this the easiest car purchase we've ever had. Chris even gave me a dozen red roses because it was our anniversary! Thanks Chris & Traci! More

Just plain easy to work with Hello everyone. I have to say that working with the folks at Tucson Subaru is just plain easy. My wife and I have purchased four cars from them over Hello everyone. I have to say that working with the folks at Tucson Subaru is just plain easy. My wife and I have purchased four cars from them over the years, with the most recent being a 2016 STi. Sean, the salesman was personable and upfront about everything. Terry, the sales manager was willing to work completely within my budget to put the sale through, and Curt the finance guy (whom I've worked with in the past on all of our cars) just laughed (in a good way) as I bought yet another Subie from them. All great folks that made it easy to be in and out of the dealership in about two hours. Keep up the good work guys. More

Excellent experience It was my first time at Tucson Subaru and I was very impressed. I was greeted by a friendly face when I arrived. Kevin Woessner was very nice and addr It was my first time at Tucson Subaru and I was very impressed. I was greeted by a friendly face when I arrived. Kevin Woessner was very nice and addressed my concerns. Louie Ascencio was knowledgeable, informative, and willing to give great suggestions. They listened to what was important to me and worked to make it happen. They made me feel at ease. Louie and Kevin W provided an excellent car buying experience. I received fantastic customer service from Kevin and Louie and recommend Tucson Subaru. More

It was great-we got info and made the perfect choice! We took our time coming in 3 times before making our purchase. We appreciated that he did not pressure us into buying on the first visit. We took our time coming in 3 times before making our purchase. We appreciated that he did not pressure us into buying on the first visit. More

Excellent and friendly service Trade one Subaru for another. Process was smooth and I feel I got a fair deal. Bob was eager to help and work with my schedule Trade one Subaru for another. Process was smooth and I feel I got a fair deal. Bob was eager to help and work with my schedule More

Another great experience at Tucson Subaru! Our new 2016 Crosstrek is the second vehicle my husband and I have purchased at Tucson Subaru (the first was a 2015 Forester). Trent Nichols is a ple Our new 2016 Crosstrek is the second vehicle my husband and I have purchased at Tucson Subaru (the first was a 2015 Forester). Trent Nichols is a pleasure to work with, very approachable and directly answers any questions we may have. Thank you! More

On-site experience was much better than online experience. It took me over a month to decide what vehicle was right for me and my family. We started at the lot where Kevin (Big Bird) was very helpful but not It took me over a month to decide what vehicle was right for me and my family. We started at the lot where Kevin (Big Bird) was very helpful but not pushy. I hate aggressive/pushy sales people and I get a lot of that at dealerships. But here everyone I encountered was friendly and helpful (except the actual receptionists who were efficient but not always warm/friendly). In addition to 3 visits to the lot, where I test-drove 2+ vehicles each time, I did a lot of online shopping. The information available online is great. Really great. At some point I must have made an inquiry online and got connected with a online sales rep. The rep was pushy, sent emails making me feel like I owed him a response to his unsolicited email ("asking kindly for a response" and "I'm having a difficult time connecting with you") He sent me 6 unsolicited emails before I responded that I was working with someone at the lot and then he got a little huffy with "well how long have you been working with him". Like I was cheating on him. I had never contacted the online rep with questions and really felt uncomfortable with the way he treated me. But as soon as I told him someone else was helping me, he left me alone. Back to my experience at the lot, everyone was great, the facility was clean and inviting. Kevin was very patient with my taking 6+ weeks to make a decision. He kept in touch, but never in a pushy way. And I now have a brand new Forrester. Yay! :) And Curt in Finance was Awesome too. They both seemed to really like working here and that makes the experience soooo much better. More