Tucson Subaru

First service on new Forrester Anthony promised that car would be ready in "about an hour and a half," and he was only off by 5 minutes. He was helpful and friendly, explained all Anthony promised that car would be ready in "about an hour and a half," and he was only off by 5 minutes. He was helpful and friendly, explained all parts of today's service. The waiting room was comfortable, but I could have done without the old football game playing on tv. Both my new Subaru and your dealership are excellent. Also appreciate your Internet communications! More

A great experience My husband and I could not have been more pleased with our experience at Subaru Tucson. As a military family we truly appreciate the accommodations an My husband and I could not have been more pleased with our experience at Subaru Tucson. As a military family we truly appreciate the accommodations and open communication made by Ken and his team day and night. We knew that Subaru was the way that we wanted to go and were confident in the company and product. Ken and his team just took the degree of professionalism and care to an even higher level and exceeded our expectations with a company that was already impressive. More

Great Experience! Working with Tucson Subaru was a much better experience than I thought car buying could be. I've worked with a couple okay dealers in the past, but th Working with Tucson Subaru was a much better experience than I thought car buying could be. I've worked with a couple okay dealers in the past, but this Subaru dealer, including every person we worked with (Jennifer Duran, Kevin McDougall, Curt McHenry and the managers) goes the extra mile. Make that plural, miles. They were friendly, patient, knowledgeable and I felt no pressure at all. Tucson is really lucky to have this well-managed dealership. It's icing on the cake they are selling such great cars :-) Just go. More

Pleased On November 11, 2015, I had to take my 2015 Legacy to the dealer for major repair. Dealt with Marcos Romero. Determined the cause of the problem was On November 11, 2015, I had to take my 2015 Legacy to the dealer for major repair. Dealt with Marcos Romero. Determined the cause of the problem was an external factor, not a fault of the vehicle. Marcos did an excellent job of explaining the problem, the cause, estimate of repair, arranged for a loaner vehicle, and dealt with the insurance company. Marcos made the entire experience easier to deal with. Thank you Marcos. More

Excellent experience! I've never enjoyed a car dealership experience so much. Everyone was so courteous and friendly. Bob knew more about the cars than any other car salesp I've never enjoyed a car dealership experience so much. Everyone was so courteous and friendly. Bob knew more about the cars than any other car salesperson I have ever worked with. I only buy a car about every 10 years so I take car buying very seriously. More

Nice to deal with I found the service at Tucson Subaru very good. I worked with Kevin Gribble who was straight forward, honest, knowledgable and efficient. His follow I found the service at Tucson Subaru very good. I worked with Kevin Gribble who was straight forward, honest, knowledgable and efficient. His follow through was excellent and he even phoned me after my purchase. I would feel comfortable contacting him for any issues that might pop up. It was also nice of the manager to come out, introduce herself and thank me for my business. The overall experience was good and smooth. More

Battery check Was told it would take about 2 1/2 hours to check out my battery and other systems for a possible bad battery issue and they had me out in just over a Was told it would take about 2 1/2 hours to check out my battery and other systems for a possible bad battery issue and they had me out in just over an hour. Marcos Romero was courteous and explained what they had found. I appreciate the fast service! More

First service for used car This was the first service for our used 2004 Forester which we purchased from the Subaru dealer. We also purchased the bumper to bumper warranty with This was the first service for our used 2004 Forester which we purchased from the Subaru dealer. We also purchased the bumper to bumper warranty with the car. The service was great and Marcos was great to work with. The technician discovered a crack in the radiator (not covered under the bumper to bumper warranty) and Marcos was helpful in working with us to show us the problem. He texted photos of the engine. We also went in to see the problem first hand. Marcos worked with us to find a non-Subaru replacement to keep the repair cost down. We are grateful for his help and that the technician found the problem before it became an issue of an overheated engine. More

Fair price and easy to purchase new Subaru I stopped in to Tucson Subaru to look at a BRZ after having looked at the Scion FRS. The internet sales manager Kevin made everything easy and painle I stopped in to Tucson Subaru to look at a BRZ after having looked at the Scion FRS. The internet sales manager Kevin made everything easy and painless. I stopped in around 3PM and walked out with my new BRZ a few hours later. Highly recommend Kevin & Tucson Subaru. More

Very good experience Trent Nichols will be my Subaru salesman for life! He made purchasing a new car an unpressured, pleasant experience. He is knowledgeable, nice and Trent Nichols will be my Subaru salesman for life! He made purchasing a new car an unpressured, pleasant experience. He is knowledgeable, nice and a very reasonable guy. More