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Tucson Subaru
Tucson, AZ
15,468 Reviews
At Tucson Subaru, you're not just buying a car. You're joining a family. From the moment you walk through our doors, you’ll feel the difference. In 2024, we were proud to be named the #1 Rated Subaru Dealer in the Nation by DealerRater. That recognition means a lot to us because it comes from the people who matter most: our customers.
We believe doing business the right way means putting people first. Every member of our team is here to make your experience easy, honest, and even fun. Whether you're purchasing your first Subaru or servicing one you've loved for years, you'll be treated with kindness and respect.
Our commitment extends beyond the showroom. Through the Subaru Love Promise, Tucson Subaru proudly supports causes close to our hearts, including Youth On Their Own, Pima Animal Care Center, and the Leukemia and Lymphoma Society of Southern Arizona. From donating bikes to children facing illness to hosting pet adoptions and local events, we are always looking for ways to give back and help our neighbors thrive.
We’re proud to call Southern Arizona home and even prouder to be part of a community that supports one another. When you choose Tucson Subaru, you're choosing a dealership that stands for more than just great cars. You’re choosing trust, compassion, and a team that is always here for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 15,468 reviews
February 04, 2020
It was great working with Kevin. Very informative and no pressure at all. He made the buying experience stress free and even fun. I would recommend him to any friend. pressure at all. He made the buying experience stress free and even fun. I would recommend him to any friend. More
by Chrisbrady
Employees Worked With
February 04, 2020
Excellent Service experience I was greeted immediately as I arrived. I was kept informed about how the process worked and how long it would take to meet my Service Advisor. All of I was greeted immediately as I arrived. I was kept informed about how the process worked and how long it would take to meet my Service Advisor. All of the employees were very friendly and helpful.My Service Advisor explained exactly what the 30000 mile service entailed and gave me a very spot on estimate of the time it would take to complete. She showed me in detail when the service was done, what shape my car was in and what additional service I should consider for my next appointment. She was a great help. I live about a 40 to 45 minute drive from the dealership, but I will gladly make that drive again for such a stress free experience! More
by Pam
February 04, 2020
First of this is my first brand new car and going through the process, and let me just say that she was extraordinary! My parents have purchased many vehicles and even they said that this was the smoothest a the process, and let me just say that she was extraordinary! My parents have purchased many vehicles and even they said that this was the smoothest and less stressful they’ve ever been. I’m am beyond happy with my experience,my new 2020 WRX STI and the way I was treated. Thank you Pamela you were extraordinary!!!! More
by molanophotography
Employees Worked With
February 04, 2020
Great service. Fast time from start to finish. Kept me informed of what was going on and what was to come on my next visit informed of what was going on and what was to come on my next visit More
by GRNDPASILY
February 04, 2020
Training Steve Norris was fantastic. He showed us all the apps and how to work them. Answered all our questions. Showed us all controls and how to use them an Steve Norris was fantastic. He showed us all the apps and how to work them. Answered all our questions. Showed us all controls and how to use them and what functions they did. Truly an extraordinary experience! Thanks Steve More
by pootar
Employees Worked With
Steve Norris
February 04, 2020
A Very Positive Experience ......Love our new Subaru The Salesperson, Jack, was excellent. He answered all of our questions, and stayed with us until we found just the right car for us. The financial d The Salesperson, Jack, was excellent. He answered all of our questions, and stayed with us until we found just the right car for us. The financial deal was fair, as was the trade in value. We would definitely recommend this dealership to our friends. 2 days after purchasing the car, we had several questions, so Jack spent another 30 minutes with us, and answered ALL of our questions. More
by lbk81260
February 04, 2020
Tucson Subaru is an excellent dealer in all aspects! My salesman, Robert Pedroza, was wonderful in helping me from Day 1. The Service Department was terrific yesterday when I came in for a new windshield: salesman, Robert Pedroza, was wonderful in helping me from Day 1. The Service Department was terrific yesterday when I came in for a new windshield: from the initial phone call with my insurance (thanks, Juan) to the greeting and loaner car, (Artie and colleagues at the drive-up), and all the paperwork and finalization (Dan), I felt the superior attention to detail. Truly an exceptional dealership and great employees. Please give everyone my thanks! More
by S.E. Bott
Employees Worked With
Other Employees :
Lots of guys in the drive-up. Friendly, smiling, courteous. , Robert Pedroza, Raj Sihota, Juan Alvarez
February 04, 2020
Attentive but not pushy Great buying experience. Kept us in the loop during the entire review. This was a pleasant change from a lot of other dealer / car purchasing experie Great buying experience. Kept us in the loop during the entire review. This was a pleasant change from a lot of other dealer / car purchasing experiences. More
by ben5941
Employees Worked With
February 04, 2020
A wonderful experience! Anthony was a wonderful salesperson and very patient when selling me my first Subaru! He never made me feel pressured and took the time to answer all Anthony was a wonderful salesperson and very patient when selling me my first Subaru! He never made me feel pressured and took the time to answer all of my questions. At the end of the process, I felt comfortable and confident with my purchase. I would certainly recommend this dealership to anyone in the market for a new car! More
by alyssacait
February 04, 2020
Our personal training of new Subaru Steve Norris was fantastic in showing us all the features. He answered all our questions. He showed tips and features we may want to use. Came away v Steve Norris was fantastic in showing us all the features. He answered all our questions. He showed tips and features we may want to use. Came away very comfortable with using screen. Learned a lot. More
by pootar
