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2,279 Reviews of Tucson Subaru - Service Center
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January 28, 2020
love encore Darla was very helpful,knowledgeable, on time, and fun! She made us feel like she had as much time as we needed. The gift card was appreciated since w Darla was very helpful,knowledgeable, on time, and fun! She made us feel like she had as much time as we needed. The gift card was appreciated since we do drive over an hour to get there. We have told many people about that experience and other 100% positive Subaru experiences, including our previous service. More
by J David
Employees Worked With
January 27, 2020
Efficient, friendly service I had a 7:45 appointment for the first oil change this morning on my wife's 2019 Crosstrek for which I arrived 15 minutes early. My "go-to" service ad I had a 7:45 appointment for the first oil change this morning on my wife's 2019 Crosstrek for which I arrived 15 minutes early. My "go-to" service advisor, Dan Ford, greeted me promptly and I was in the comfortable waiting area in short time. My car was finished around 8:15 and I was back on the road in no time. As we were finishing up my paperwork, Dan took time to answer some questions I had about a windshield replacement on my 2018 Forester. I have been very pleased with the service department at Tucson Subaru, and particularly Dan Ford, over the years. More
by Bill B
Employees Worked With
January 25, 2020
Darla either answered all my questions or rounded up someone who could. I enjoyed my time with Darla and everyone who taught me about my Outback! someone who could. I enjoyed my time with Darla and everyone who taught me about my Outback! More
by Amazin
Employees Worked With
Other Employees :
Gregory Landry, Jordi Acosta
January 25, 2020
Top notch service The service is absolutely spot on. London greeted me and immediately focused on what needed to be done. The work was done in a very timely manner- the The service is absolutely spot on. London greeted me and immediately focused on what needed to be done. The work was done in a very timely manner- the service dept. is always busy! I appreciate the fact that London went over everything that was done, and asked if I had any questions for him. I will definitely keep coming back for my service.thank you London for your professional, experienced service. More
by Mackohana55
Employees Worked With
London Tobin
January 24, 2020
Best service of any dealer I have ever experienced Service Adviser Jessie Friedman provides superior service and attention to detail. This is complimented by Service Manager Scott Gregg's personal foll Service Adviser Jessie Friedman provides superior service and attention to detail. This is complimented by Service Manager Scott Gregg's personal follow up. Extremely helpful and courteous staff and would rate them more than 5 stars . * * * * * *................ A+A+A+A+A+A+.......................... More
by Whammo
January 24, 2020
Good service, quick, no hiddel costs or sales push I was happy to get my car in and out pretty quickly. They did the work needed and didn't try to sell me things that I wasn't looking for. I was happy to get my car in and out pretty quickly. They did the work needed and didn't try to sell me things that I wasn't looking for. More
by JulesVerne18
Employees Worked With
Jay Rau
January 22, 2020
Getting better acquainted with my new Subaru Forester I find the Tucson Subaru dealership to be very friendly, and yet professional. There is a much more important emphasis placed on excellent customer s I find the Tucson Subaru dealership to be very friendly, and yet professional. There is a much more important emphasis placed on excellent customer service during and after the sale than I recall receiving when I purchased my 2005 Forester at the previous Tucson dealership. This may just be the difference in the overall attitude of auto dealers now than in 2005. However, I have found it to be a very pleasant experience. Steve Norris contacted me shorty after I purchased my car to arrange a meeting to answer any questions I had about my new car. When we met, he was very patient, and clearly explained many features of my car. Once again, a very friendly and pleasant experience. More
by gkdixon123
January 22, 2020
Brittney was a great help! She kept me informed and did her best to take care of my requests. I'll be sure to ask for her again next time! her best to take care of my requests. I'll be sure to ask for her again next time! More
by SubaruForester2019
Employees Worked With
January 21, 2020
Excellent Service! We purchased our car at Tucson Subaru and have been having it serviced there ever since. We're very happy with their level of communication, professi We purchased our car at Tucson Subaru and have been having it serviced there ever since. We're very happy with their level of communication, professionalism and customer service! More
by cqfurtado
Employees Worked With
January 21, 2020
Excellent experience Today I met with Darla to talk more about my new Outback's various features. I really enjoyed learning new things about my car from her and found her Today I met with Darla to talk more about my new Outback's various features. I really enjoyed learning new things about my car from her and found her very knowledgeable as well as very pleasant to deal with. It was a great experience overall. More
by David
Employees Worked With
