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2,266 Reviews of Tucson Subaru - Service Center
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January 17, 2020
Steve was very knowledgeable, personable and patient. He made sure I understood all the bells and whistles on my new Subaru, taught me many tips and tricks and answered all of my questions! made sure I understood all the bells and whistles on my new Subaru, taught me many tips and tricks and answered all of my questions! More
by macluanne
Employees Worked With
Steve Norris
January 17, 2020
Totally solved our problem. We had a problem with our Alexa Auto on our 2019 Outback that no one could solve. Contacted Amazon and spoke to 5 or 6 techs who could not figure out We had a problem with our Alexa Auto on our 2019 Outback that no one could solve. Contacted Amazon and spoke to 5 or 6 techs who could not figure out the problem. Contacted Tucson Subaru who put us in touch with Steve Norris. Made an appointment with Steve and after spending about an hour of his time got the system working properly. Steve, was extremely patient and professional, not to mention his knowledge of the different systems in the vehicle. This man is truly a great asset to your company. More
by BonBon D
January 16, 2020
Tucson SUBARU ROCKS! So efficient ...quick service...very friendly...a and so clean!!!! Really very happy all around! Thank you all!!!! Have a very good day! service...very friendly...a and so clean!!!! Really very happy all around! Thank you all!!!! Have a very good day! More
by lildeemon
Employees Worked With
January 15, 2020
Enjoyable experience all around. Like that they set you up for next service automatically, walk through of car was a great service we have never had. Super relaxed sale. Like that they set you up for next service automatically, walk through of car was a great service we have never had. Super relaxed sale. More
by 4hamanns
January 14, 2020
Very attentive Thanks for a great job! Took care of my problem and was very professional and friendly. Was given an excellent loaner and were most accomodating . Thanks for a great job! Took care of my problem and was very professional and friendly. Was given an excellent loaner and were most accomodating ................. More
by stan
Employees Worked With
January 12, 2020
warranty windshield We came in for a warranty windshield replacement. We were first told our's didn't qualify for the warranty. After “discussing” it with scott and the d We came in for a warranty windshield replacement. We were first told our's didn't qualify for the warranty. After “discussing” it with scott and the district rep they agreed to split the cost of a new windshield. Jade got us right in and did a good, fast job. Upon completion she informed us they would warranty the whole price. It saved us money. We like that. One has to also wonder why they didn't warranty the windshield from the very first as would have been both correct and extraordinary. Overall tucson subaru did do what two other dealers said they would to remedy the problem. They did it well and fast while we were in town. Though it should not have taken any “discussing” to get it approved. We were treated kindly and promptly. Jade followed up as she said she would. Scott and Jim Bible, the rep, were curteous in every way. Knowing that tucson subaru is a for profit business like any other, we will be back for more service as nessecary and more if we need another subaru. More
by dignat
January 10, 2020
Jade has always been my service person and she is as always terrific. Courteous but with a good sense of humor and a solution to every problem. always terrific. Courteous but with a good sense of humor and a solution to every problem. More
by burkhop
January 10, 2020
A Wonderful Standard of Excellence! We met with Darla for the Love Encore time to review the “workings” of our particular 2020 Forrester. Darla answered our questions, gave helpful revie We met with Darla for the Love Encore time to review the “workings” of our particular 2020 Forrester. Darla answered our questions, gave helpful review of the technology of the panels.Her pleasant demeanor & expertise made her presentation an all around enjoyable and valuable experience. We felt it was timely for us to be there. (Not a waste of time at all!!!) More
by Nelson Lehman
Employees Worked With
January 09, 2020
Darla was quite thorough in reviewing the many options in my new Forester. She answered my questions, and made sure to let me know I could contact her at any time should I need more assistance. my new Forester. She answered my questions, and made sure to let me know I could contact her at any time should I need more assistance. More
by aldridgela
Employees Worked With
January 09, 2020
I had a great time learning about my new Forester from Darla. She showed me new things I didn’t know about my new car. We also had a good time sharing stories. Darla. She showed me new things I didn’t know about my new car. We also had a good time sharing stories. More
by svklusmire
Employees Worked With
