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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,266 Reviews

2,266 Reviews of Tucson Subaru - Service Center

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September 04, 2019

Dan went the extra mile! Dan, in the service department, went above and beyond his job requirements to help me with a complicated situation. He was professional, friendly, hon More

by The Knight family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2019

Sean Johnson was knowledgeable, curtious and professional Sean diffused a potential negative situation with his calm and professional demeaner. Furthermore, Robert Pedroza was outstanding!! I came to Sub More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pedroza
Sep 03, 2019 -

Tucson Subaru responded

Thank you Chuck, Let me know if there is anything else I may do for you. Enjoy the Subie - Curt

Oct 14, 2019 -

Tucson Subaru responded

Thank you Chuck! Enjoy your New Outback Robert P.

September 01, 2019

awesome customer service! Had issue with car I bought, sean was right there for me after hours and took care of me, they brought a car to me to drive and kept me updated on sta More

by trailhawk15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2019 -

Tucson Subaru responded

Thanks so much for the great review! Congrats on your Trailhawk! -Sean

Sep 02, 2019 -

Tucson Subaru responded

Enjoy the car!!!!!!! Traci

August 31, 2019

Thanks Darla My interaction with Darla Muckley was informative and fun. At the "love-encore delivery" meeting she was quick to interpret my somewhat confused q More

by 4godot4
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2019 -

Tucson Subaru responded

I appreciate your review and also for attending your love encore delivery. Darla

August 31, 2019

How to use items in my new Forester Darla was very informative and showed me things I would not have been able to learn by reading the manuals. I now have a much better handle on what my More

by Boyd1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2019 -

Tucson Subaru responded

Thank you for your kind review and for attending your love encore delivery. Darla

August 31, 2019

Friendly, honest service, new New spotless clean dealership. Feels more more of a mom and pop friendly place, both employees and customers. Free shuttle or Lyft ride or loaner whil More

by DrC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Micoletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raj Sihota
Aug 31, 2019 -

Tucson Subaru responded

Thank you Dr. C! Much appreciated! Joe

August 30, 2019

Great Service, reasonably priced I worked with Jesse Friedman. Car was ready on time and the price was very reasonable. Shuttle took me to work, dealership hired Lyft driver to bring More

by Mescigar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2019

Thank you Steve I called service to have a question answered Steve was diligent to assure that My question was answered, and I was pleased with the outcome. More

by EB
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Norris
Aug 29, 2019 -

Tucson Subaru responded

I'm glad we were able to figure it out together! Thanks for taking the time to leave me a review, it's much appreciated! -Steve Norris

August 29, 2019

Excellent Service From initial call for my checkup through service, everyone was friendly and efficient. Houston Lambert, who was my assigned service employee was exce More

by SenoraAG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Houston Lambert
Aug 29, 2019 -

Tucson Subaru responded

It was a pleasure, thank you for taking the time to leave a review. ~Houston

August 16, 2019

They go the extra mile The love-encore delivery tutorial and gifts I received from Darla and Tucson Subaru was an unexpected pleasant surprise. the Tutorial was especially h More

by TeddyS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aug 16, 2019 -

Tucson Subaru responded

Thank you so much for your review. I am so glad you are loving your new Subaru. Darla

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