2,280 Reviews of Tucson Subaru - Service Center
Jesse is knowledgeable and efficient Thank you for the outstanding service as always at the Subaru dealership. Great fast service. Genuinely concerned of our opinion and needs. Will defin Thank you for the outstanding service as always at the Subaru dealership. Great fast service. Genuinely concerned of our opinion and needs. Will definitely go back. More
Add a trailer hitch I purchased a Subaru Outback and requested a trailer hitch be added so I can pull a trailer. This was the service that was being provided, adding a t I purchased a Subaru Outback and requested a trailer hitch be added so I can pull a trailer. This was the service that was being provided, adding a trailer hitch. The personnel and hitch add was done professionally, but unfortunately the hitch is a small 1 1/4 inch receiver not a 2 inch. More
Subaru Service Employee Review Jade Hilliard (service writer) is extremely knowledgeable, professional and a pleasure to work with. She exemplifies the values every service writer s Jade Hilliard (service writer) is extremely knowledgeable, professional and a pleasure to work with. She exemplifies the values every service writer should portray to the public! Tucson Subaru is lucky to have someone with her unique blend of technical and people skills interfacing with service customers who I assume oftentimes are are not the easiest folks to deal with. Thank you Tucson Subaru for having Jade on your service team! More
Tire Warning Light Recently, my tire warning light came on. A week earlier, the same thing happened. When I stopped by the service department at Tucson Subaru the firs Recently, my tire warning light came on. A week earlier, the same thing happened. When I stopped by the service department at Tucson Subaru the first time, I was told I had a nail in one of the tires. I thought I just had an air pressure issue. I didn't have time to wait to get the tire checked out so I drove away. Only a few days later, the tire light came on again. I went back to the service department thinking the original tire with the nail was still causing problems. However, I found out another tire had a screw in it! This time, I had a little more time. Thank goodness for the great service staff. I want to commend London Tobin, Brian Senff, Weston Hoge and Juan Jacob for their outstanding service. Each of these four employees took the time to explain my situation and then repaired the tire. Not only that, they discovered a small oik leak in my engine and repaired that too. Plus, I only waited about half an hour. I couldn't be more impressed with the service team. Thank you very much for your effort. I highly recommend this dealership and especially, those four service techs. Thanks again. Tom Barker More
Dan went the extra mile! Dan, in the service department, went above and beyond his job requirements to help me with a complicated situation. He was professional, friendly, hon Dan, in the service department, went above and beyond his job requirements to help me with a complicated situation. He was professional, friendly, honest, and extremely helpful. I would absolutely recommend him for your service needs. Thanks again, Dan. —The Knight family More
Sean Johnson was knowledgeable, curtious and professional Sean diffused a potential negative situation with his calm and professional demeaner. Furthermore, Robert Pedroza was outstanding!! I came to Sub Sean diffused a potential negative situation with his calm and professional demeaner. Furthermore, Robert Pedroza was outstanding!! I came to Subaru for an oil change and left purchasing an Outback. This statement says it all about Robert. More
awesome customer service! Had issue with car I bought, sean was right there for me after hours and took care of me, they brought a car to me to drive and kept me updated on sta Had issue with car I bought, sean was right there for me after hours and took care of me, they brought a car to me to drive and kept me updated on status of my repairs and I totally love my new ride I got, they dont take short cuts they care and sean especially, I consider him a friend now. Thank you best experience with any car purchase I've had in Arizona! More
Thanks Darla My interaction with Darla Muckley was informative and fun. At the "love-encore delivery" meeting she was quick to interpret my somewhat confused q My interaction with Darla Muckley was informative and fun. At the "love-encore delivery" meeting she was quick to interpret my somewhat confused questions. I felt more at ease with my new car after she clearly explained how some of the systems work on my new Impreza. More
How to use items in my new Forester Darla was very informative and showed me things I would not have been able to learn by reading the manuals. I now have a much better handle on what my Darla was very informative and showed me things I would not have been able to learn by reading the manuals. I now have a much better handle on what my little computerized rice rocket can do. Love my Subaru!!! More
Friendly, honest service, new New spotless clean dealership. Feels more more of a mom and pop friendly place, both employees and customers. Free shuttle or Lyft ride or loaner whil New spotless clean dealership. Feels more more of a mom and pop friendly place, both employees and customers. Free shuttle or Lyft ride or loaner while waiting. Wifi. Turned out my repair was a simple one...and guess what! I wasn't charged anything...when is the last time that's ever happened at any dealer! More