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Tucson Subaru - Service Center

Tucson, AZ

4.7
2,280 Reviews

2,280 Reviews of Tucson Subaru - Service Center

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September 06, 2019

Jesse is knowledgeable and efficient Thank you for the outstanding service as always at the Subaru dealership. Great fast service. Genuinely concerned of our opinion and needs. Will defin More

by René GC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2019

Add a trailer hitch I purchased a Subaru Outback and requested a trailer hitch be added so I can pull a trailer. This was the service that was being provided, adding a t More

by Good Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2019

Subaru Service Employee Review Jade Hilliard (service writer) is extremely knowledgeable, professional and a pleasure to work with. She exemplifies the values every service writer s More

by Alvarez Living Trust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2019

Tire Warning Light Recently, my tire warning light came on. A week earlier, the same thing happened. When I stopped by the service department at Tucson Subaru the firs More

by doctor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
DJ Tramp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Nichols, London Tobin, Bryan Seneff
Sep 06, 2019 -

Tucson Subaru responded

Thank You!!!

Sep 11, 2019 -

Tucson Subaru responded

So glad to hear the service exceeded your expectations. We hope to see you again soon

Oct 14, 2019 -

Tucson Subaru responded

Thank you Mr. Barker I'm glad we where able to meet and exceeded your expectations!

September 04, 2019

Dan went the extra mile! Dan, in the service department, went above and beyond his job requirements to help me with a complicated situation. He was professional, friendly, hon More

by The Knight family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2019

Sean Johnson was knowledgeable, curtious and professional Sean diffused a potential negative situation with his calm and professional demeaner. Furthermore, Robert Pedroza was outstanding!! I came to Sub More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pedroza
Sep 03, 2019 -

Tucson Subaru responded

Thank you Chuck, Let me know if there is anything else I may do for you. Enjoy the Subie - Curt

Oct 14, 2019 -

Tucson Subaru responded

Thank you Chuck! Enjoy your New Outback Robert P.

September 01, 2019

awesome customer service! Had issue with car I bought, sean was right there for me after hours and took care of me, they brought a car to me to drive and kept me updated on sta More

by trailhawk15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2019 -

Tucson Subaru responded

Thanks so much for the great review! Congrats on your Trailhawk! -Sean

Sep 02, 2019 -

Tucson Subaru responded

Enjoy the car!!!!!!! Traci

August 31, 2019

Thanks Darla My interaction with Darla Muckley was informative and fun. At the "love-encore delivery" meeting she was quick to interpret my somewhat confused q More

by 4godot4
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2019 -

Tucson Subaru responded

I appreciate your review and also for attending your love encore delivery. Darla

August 31, 2019

How to use items in my new Forester Darla was very informative and showed me things I would not have been able to learn by reading the manuals. I now have a much better handle on what my More

by Boyd1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2019 -

Tucson Subaru responded

Thank you for your kind review and for attending your love encore delivery. Darla

August 31, 2019

Friendly, honest service, new New spotless clean dealership. Feels more more of a mom and pop friendly place, both employees and customers. Free shuttle or Lyft ride or loaner whil More

by DrC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Micoletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raj Sihota
Aug 31, 2019 -

Tucson Subaru responded

Thank you Dr. C! Much appreciated! Joe

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