Tucson Subaru - Service Center

Great Service, Every Single Time ! I have been Working with Dan for many years ! I trust him completely, If he says I need something done to me car, I know I need it. He has a wealth o I have been Working with Dan for many years ! I trust him completely, If he says I need something done to me car, I know I need it. He has a wealth of Knowledge, is able to explain things to me in a language that I can understand. Most importantly, He treats me with Respect and Sincerity ! First Class Professional ! A real Asset to this Dealership !! More

Awesome service There is never a long wait to check in, and they keep you updated as to your expected wait time. Jesse Friedman answered all my questions, kept me inf There is never a long wait to check in, and they keep you updated as to your expected wait time. Jesse Friedman answered all my questions, kept me informed and made me feel like I was his main concern. More

Warranty repair We were experiencing a problem with the door or the storage compartment (pocket) sticking. Our car was checked in and Jade was assigned to manage the We were experiencing a problem with the door or the storage compartment (pocket) sticking. Our car was checked in and Jade was assigned to manage the service. She was friendly, courteous, and knowledge about our problems. She has the problem looked at for blockage or skew in the door track. None was found, but the service department replace the unit just to ensure the problem would not resurface. The whole process took a little over an hour so I just waited in the lounge. We continue to be extremely pleased with our car (Outback) and the treatment we have received by Tucson Subaru. More

My first experience with Subaru service was outstanding. Service, parts support were excellent, personnel friendly, helpful beyond expectations. I rarely used dealer service in the past, and that's now likel Service, parts support were excellent, personnel friendly, helpful beyond expectations. I rarely used dealer service in the past, and that's now likely to change. More

Truly outstanding service My 2015 Subaru Outback is the smartest car that I have ever owned and, for that reason, your service department is crucial to my enjoyment of the vehi My 2015 Subaru Outback is the smartest car that I have ever owned and, for that reason, your service department is crucial to my enjoyment of the vehicle because your staff has not only maintained the vehicle but also taken the time to educate me in its proper use and operation. In this regard, Dan Ford is truly outstanding. I learn something valuable EVERY TIME that I talk with him because he is clearly dedicated to helping me to get the maximum benefit from my Subaru. Dan Ford is the best service advisor that I have ever worked with during my six decades of car ownership. He really reflects well upon your dealership and performs his job at the highest level. Clearly, this will translate into customer loyalty because I bought my Outback at Tucson Subaru, I have had it serviced exclusively at Tucson Subaru and I will never take it anywhere else. Congratulations on doing great service for me! More

Extra helpful and courteous The staff could not have been more helpful and courteous. It's a pleasure doing business there. We will always take our vehicle to this shop for ser The staff could not have been more helpful and courteous. It's a pleasure doing business there. We will always take our vehicle to this shop for service. More

Excellent My service advisor went out of his way to be helpful and assist me with all my needs. I appreciate his honest approach in dealing with customers and a My service advisor went out of his way to be helpful and assist me with all my needs. I appreciate his honest approach in dealing with customers and also his willingness to the make thorough explanations. Thanks for everything. More

Tucson Subaru service is great Jesse take his time to explain all the pertinent "car stuff." And I've never had an issue with Tucson Subaru service in the 5 years I've owned my Out Jesse take his time to explain all the pertinent "car stuff." And I've never had an issue with Tucson Subaru service in the 5 years I've owned my Outback. More