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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,266 Reviews

2,266 Reviews of Tucson Subaru - Service Center

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June 24, 2022

Organized, good staff, customer svc, pleasant atmosphere, Chris can go as far as he wants with the right mentors. More

by gkuhn57
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2022

The service was great and fast. They were able to help me according to my schedule and be open to the services i wanted. More

by David Lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2022

Chris in service was great and took care of all of my concerns. I will definitely continue using Tucson Subaru for all of my service needs. More

by trustysusan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2022

First time having my Forester serviced at Tucson Subaru. The whole experience was great from quick check-in to shuttle service home, and pick-up. Everyone was very friendly and knowledgeable. I look forward More

by red415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Swanstrom
June 17, 2022

We were very impressed with the professionalism, how we were treated, how organized they were. We were in and out sooner than predicted. Chris, our service representative listened to our concerns and helpe More

by Marco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2022

The service level is unmatched in my experience. Chris was calm, professional and competent! He is a 10 by any measure! More

by Bill Bonsall
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack McVey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Mumma, Jeff Frazier
Jun 17, 2022 -

Tucson Subaru responded

Thank you....Traci

Jun 17, 2022 -

Tucson Subaru responded

Thank you for the kind review! JM

June 15, 2022

Very attentive kept me in the loop and provided reminders. Even offered a pick up from work. More

by Agnieszka
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2022

Nice that you tested my wipers for oil change as usual, but I came in with clean glass as usual and as usual the tech messed it up front and back. Grab a towel. Also tech reset most of the maintenance More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2022

Costco installed new tires on my car a few years ago. Ever since, the tire air pressure light has been on constantly and faulty regardless of tire pressure. Costco has refused to check it let alone fix i More

by Sarah
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2022

It was a pleasure speaking with Darla over the phone regarding the many features on my new Ascent. Her knowledge and expertise regarding Subaru models is outstanding, plus Darla explains things that mak More

by Kev
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Tucson Subaru responded

Thank you for taking the time for this nice review, I really appreciate it. Reach out if you need anything. Darla

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