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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,264 Reviews

2,264 Reviews of Tucson Subaru - Service Center

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December 31, 2021

The dealership is very well staffed. I really like their service department and always leave feeling that me and my car were well taken care of. More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Arreola
Dec 31, 2021 -

Tucson Subaru responded

Thank you for the positive feedback! We take great pride in knowing you feel taken care of when visiting! I hope to work with you again!

December 30, 2021

Got me in quickly for a warranty issue plus a loaner car. Very efficient! Also good communication regarding my car. Chris and the guys who checked me in and set up the loaner were all very nice and professio More

by Amranalli55
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2021

Wow! We arrived 15 minutes before closing with a battery issue. Jason Mumma immediately understood the situation. He had the battery diagnosed and replaced under warranty and we were on our way in 15 minute More

by mdniven
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Mumma
Dec 30, 2021 -

Tucson Subaru responded

Thank you for the kind review! I am happy we got you back on the road with peace of mind. Have a safe trip. Jason

December 30, 2021

I always feel good leaving my car at Tucson Subaru. Everyone there is very attentive, courteous and helpful. My service advisor, Brittney, always stays in touch with me while my car is in their shop. I More

by sglen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Tucson Subaru responded

Thank you so much for your kind words Mr. Glen! It was a pleasure working with you and I hope to see you in the future. Happy ew Year! -Brittney

December 30, 2021

Service advisor Britney has impeccable professionalism. She diagnoses issue gets to the point, Vehicle was ready same day. A true leader and service department. Tucson Subaru has excellent Steph and servic More

by JJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Felix Thwaits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Tucson Subaru responded

Thank you so much for your kind words, we truly do strive to provide extraordinary service and to ensure you're leaving the dealership happy and safe! Hope to see you again in the future! - Brittney

December 29, 2021

They evan changed my tire when the service was closed. Thank you These guys are awsom!!! More

by mponte104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Boyka
Dec 29, 2021 -

Tucson Subaru responded

Thank you for the positive review! We look forward to working with you again in the future!

Dec 29, 2021 -

Tucson Subaru responded

Thank you for the kind words Mr. Ponte, I was happy to help! Glad we could get you back on the road safely! Hope to see you in the future, and Happy New Year! -Brittney

December 28, 2021

From the moment we arrived, we felt that our visit was very positive and professional. More

by Silver Bullet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Boyka
Dec 29, 2021 -

Tucson Subaru responded

Thank you for choosing Tucson Subaru. Thank you for the positive feedback!

December 26, 2021

Always professional and friendly. Great service! Matt worked quickly to complete the service well before estimate. Thank you! More

by Baum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Felix Thwaits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Mumma
Dec 29, 2021 -

Tucson Subaru responded

Thank you for the kind words! Looking forward to seeing you next service.

December 25, 2021

Wow, you need more people like Jason. Very professional and carefully explained everything and I didn't have any questions.. keep up the good custo.et setvice. More

by LSTUCSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Arreola
Dec 27, 2021 -

Tucson Subaru responded

Thank you for your positive feedback! It was great to work with you!

December 23, 2021

I was very pleased with Brandon’s professionalism. He was attentive, courteous, and knowledgeable. He made my experience very positive. More

by geasterly7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Boyka
Dec 23, 2021 -

Tucson Subaru responded

Thank you for the positive feedback, I am glad we were able to provide a great experience during your visit and we look forward to working with you again!

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