Tucson Subaru - Service Center

It’s a car dealership…it’s either 5 stars or 1 star. They seem to do their job when I come in. When i was still shopping for my car, shawna is sales was great too but I ended up buying a used WRX with almost seem to do their job when I come in. When i was still shopping for my car, shawna is sales was great too but I ended up buying a used WRX with almost no miles on it from CarMax in Oregon. It wasn’t Shawnas fault she didn’t have what I was looking for in her inventory More

Chris was communicative and professional and took care of my concerns. The service department was great. my concerns. The service department was great. More

Chris is an awesome service advisor and always takes great care of me and my outback great care of me and my outback More

Super appointment yesterday with Brittany as my advisor. Maintenance was completed quickly and Brittany kept me well advised as to progress. Thank you Maintenance was completed quickly and Brittany kept me well advised as to progress. Thank you More

I took my car in a month prior and was told they could not replicate the AC issues I reported. This is a 2019 Forester that they had already replaced the blower a year prior on- clearly an issue. They shu not replicate the AC issues I reported. This is a 2019 Forester that they had already replaced the blower a year prior on- clearly an issue. They shuttled me to work and were supposed to shuttle me back. Jason said they had no one to pick me up and then sent a Lyft that was cancelled by Subaru. I got there after closing due to their carelessness and then was blamed for getting there past closing. I spoke to Artie about it too- just as careless as his employee, Jason. This week, the eye sight turned off and the car turned off entirely while driving. Beyond dangerous. Brittney stated this was caused by a fuse and this was also causing the AC issues that I brought it in for a month prior. There was zero recognition regarding how avoidable this was had they done their job a month prior. I regret purchasing from Subaru at all. More

Friendly, attentive , accommodating. Matt took care of me from time i drove in and left.👍 from time i drove in and left.👍 More

Brittney, my service advisor, provided the best service experience I've ever had. She is truly unique. Not only does she have an excellent working knowledge of the vehicle, but she also listens carefully a experience I've ever had. She is truly unique. Not only does she have an excellent working knowledge of the vehicle, but she also listens carefully and has an outstanding customer service attitude. In my 45 years of working with dealer service personnel, she is the best. More