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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,266 Reviews

2,266 Reviews of Tucson Subaru - Service Center

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September 02, 2021

A very positive experience. Everyone was so helpful and professional. The service department alone is a good enough reason to own a Subaru! They make car maintenance so easy. More

by Carolyn Gaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Arreola
September 01, 2021

Came in for a scheduled service appointment. Christian was quick with the check in process. My car was done at the estimated time. Christian was ready to walk me the rough the inspection report when I ret More

by gwest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Saucedo
Sep 09, 2021 -

Tucson Subaru responded

Thank you for the positive review I'm glad we were able to go above and beyond and meet your expectations! -Christian Saucedo

August 31, 2021

Chris is Always helpful and keen to keeping my Subaru in Tip Top Shape! He is friendly and I can Trust him with the care of my Outback. More

by IOrallo30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2021

Brought my 2020 Subaru Outback XT in for a 5000 oil change and an infotainment recall software update. Jesse Friedman was my service advisor. I had a loaner vehicle and was told that my service and r More

by Vermont Bernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Tucson Subaru responded

Thank you for your feedback, we will always be here to provide extraordinary service for any of your vehicle needs. Jesse Friedman

August 29, 2021

I came in for an oil change without an appointment, and the staff at the service department quickly worked with me and got the job done in record time. Thanks Jesse for your speediness and excellent custom More

by Santiago3vallinas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Tucson Subaru responded

Thank you for your feedback, we will always be here to provide extraordinary service for any of your vehicle needs. Jesse Friedman

August 27, 2021

Quick and easy. Brittney addressed all of our needs on our 2021 Outback. Thanks! More

by cthoma87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Tucson Subaru responded

Thank you so much for your kind words! I look forward to seeing you in the future. Thank you, Brittney

August 27, 2021

Jesse went above and beyond for us when having our windshield repaired. He rushed having a part delivered as we were going out of town the following day and needed our car. He couldn't have been more More

by Bobbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Tucson Subaru responded

I was super happy to be of assistance, please feel free to call me for any of your service needs in the future. Jesse Friedman.

August 25, 2021

It is a pleasure to have Tucson Subaru as our dealership. From the moment we drive in the staff is professional and helpful. Superb quality of care. More

by psequineyogini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylee Nicosia
Aug 25, 2021 -

Tucson Subaru responded

Thank you for the Review!

Aug 25, 2021 -

Tucson Subaru responded

Thank you for the AWESOME feedback! :) - Artie G

Aug 25, 2021 -

Tucson Subaru responded

Thank you for the nice review, we appreciate it. Darla

Aug 26, 2021 -

Tucson Subaru responded

Thank you so much for your kind words. Enjoy!!!! Debbie

Aug 26, 2021 -

Tucson Subaru responded

Thank you Traci

August 25, 2021

Chris was very professional and represented Tucson Subaru very well.When I dropped off my car for service Kristen for me it would take about an hour, Sure enough,My car was done in one hour! Well done Chris More

by gschobel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2021

People are polite and the lobby is clean. I appreciate the snacks. I like the car wash card after service. I feel comfortable there during the wait. More

by Jacknjav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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