Tucson Subaru - Service Center

Very friendly, professional and knowledgeable team at this dealership. Our interaction today with Darla was very informative. She was able to answer all of our questions. this dealership. Our interaction today with Darla was very informative. She was able to answer all of our questions. More

Prompt customer service dealing with a parts order. Will was always quick to reply and help out. Great customer service from the parts department! Yay. was always quick to reply and help out. Great customer service from the parts department! Yay. More

Jesse helped me get everything I needed when i needed it. I appreciate him and the service provided for both warranty work and purchases on time and done right. I appreciate him and the service provided for both warranty work and purchases on time and done right. More

Chris did an outstanding job processing my car for service. He also went out of his way to ensure the courtesy vehicle was prompt. Chris contacted me immediately when my vehicle was completed... service. He also went out of his way to ensure the courtesy vehicle was prompt. Chris contacted me immediately when my vehicle was completed... More

As always the service event was Exceptional. From start to finish Monica was also Exceptional. There was a question with a loaner car and Monica immediately took charge and a loaner car appeared all clean to finish Monica was also Exceptional. There was a question with a loaner car and Monica immediately took charge and a loaner car appeared all clean, sanitized, and ready to go !!! Monica is a KEEPER. AND...there is always Great Hot Coffee in the waiting area. First class operation... More

This was the most pleasant, hassle free experience of buying a car ever! I had high expectations going into the Tucson Subaru dealership. Earlier in the week, a friend had told me of her great experience buying a car ever! I had high expectations going into the Tucson Subaru dealership. Earlier in the week, a friend had told me of her great experience buying a car and gave sales representative Mike Henry a glowing review. During my first visit, Mike took time to listen to my priorities and helped me identify the model and features the best fit my needs. I then visited Toyota and Honda show rooms. Only one of the four representatives of those dealerships was helpful and well informed about the features of their cars and how they met my needs. After test driving three vehicles it was clear that the Forester was the best car for me. Price negotiation was swift and straightforward. It was a pleasure to meet again with Mike as he efficiently explained essential features of the vehicle and answered all my questions. Finance manager Curt McHenry was also highly competent and efficient in explaining the many necessary licensing documents and additional service/coverage options. Both men deliver extraordinary service! More

A very nice dealership. Quick, Efficiently run drive-up A very nice dealership. Quick, Efficiently run drive-up check-in. The waiting area is Super Spacious: High ceilings, photo murals on the wall be A very nice dealership. Quick, Efficiently run drive-up check-in. The waiting area is Super Spacious: High ceilings, photo murals on the wall behind the receptionist’s area, big, comfortable upholstered chairs with lots of space in between them. I came in for a regular warrantied service visit. I had received an e-mail from salesman Edward Oresman suggesting I upgrade on my leased 2019 Crosstrek, so while I was waiting for a loaner car, I decided to check into the possibility. I sure was surprised when our visit ended with me driving home in a brand new 2021! He spent hours with me, going through the application process, discussing financing options, showing me the car I might be leasing, taking a test drive, and once my application was approved, he suggested some accessories, (I bought two), and I cant even remember all of it. On Information Overload, I went home to process and came back the day after next for tutoring on the phone/sound system. Eddie Oresman did a FABULOUS job working with me, and let me know I can call on him with any questions I might have, before the complimentary Subaru Love appt. which will be scheduled sometime in the next couple weeks or so. I am a VERY HAPPY Tucson Subaru customer! More

We've purchased a lot of cars over the years but have never had such a wonderful introduction to our new car! Darla was very pleasant, patient and helpful. We learned a lot from Darla and will enjoy ou never had such a wonderful introduction to our new car! Darla was very pleasant, patient and helpful. We learned a lot from Darla and will enjoy our Subaru even more now that we know more about it! More