1,761 Reviews of Tulsa Hyundai - Service Center
Service was great very quick and friendly. We were comfortable while waiting. Couldn't ask for more. We were comfortable while waiting. Couldn't ask for more. More
Knowledgeable sales staff. Great selection of vehicles. Service advisor Dave Brock very helpful and informative. Dealership is comfortable and clean. Great selection of vehicles. Service advisor Dave Brock very helpful and informative. Dealership is comfortable and clean. More
Pleasant to work with. They showed respect to us as car owners. I would suggest them to anyone looking for a vehicle. They showed respect to us as car owners. I would suggest them to anyone looking for a vehicle. More
I went to the Genesis dealer, not Hyundai--though believe both dealerships are owned by the same parent. (Question sought comment on Tulsa Hyundai). The dealership is well designed and appears ideally situ both dealerships are owned by the same parent. (Question sought comment on Tulsa Hyundai). The dealership is well designed and appears ideally situated for both customer and dealership needs. Not impressed with survey--which has locked me out in addition to requiring that I resubmit each answer, in addition to other issues. More
Service was efficient and courteous. However, it would have been helpful to know prior to vehicle drop off that I would need to leave the vehicle at the dealership for several days. A fr However, it would have been helpful to know prior to vehicle drop off that I would need to leave the vehicle at the dealership for several days. A free loaner vehicle was provided, which was great. But since it's a 2 hour drive from my residence to the facility it would have helped to know this. More
Always pleased with the level of service and attention to detail and follow up and customer service detail and follow up and customer service More
You should keep a full record of all service visits so YOU will know what is going on and you won’t try to sell the customer the same “needed” service that you sold me 2 months earlier. It kind of shows y YOU will know what is going on and you won’t try to sell the customer the same “needed” service that you sold me 2 months earlier. It kind of shows your hand. The finance department should be honest when selling the extended warranty……it is NOT the same as a new car warranty. More
Dealing with finance was the worst experience we have ever had. When purchasing a luxury suv you would think the GM and Finance manager could get the paperwork right. Its been 2 months and 3 signings lat ever had. When purchasing a luxury suv you would think the GM and Finance manager could get the paperwork right. Its been 2 months and 3 signings later and no registration yet. More
Service department is has zero customer service and recommends services that are either not needed or not applicable to car. I changed my cabin air filter 2 weeks prior to taking my car in for service recommends services that are either not needed or not applicable to car. I changed my cabin air filter 2 weeks prior to taking my car in for service and they stated the filter was filthy and needed to be replaced. More