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Tulsa Hyundai - Service Center

Tulsa, OK

4.0
1,783 Reviews

1,783 Reviews of Tulsa Hyundai - Service Center

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September 09, 2024

Very nice facility and friendly supportive staff. Wait time was reasonable and they fixed my problem. Happy to do business there. More

by Watkins-bertnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Sep 11, 2024 -

Tulsa Hyundai responded

Thank you, Watkins, for your kind words! We're glad to hear you had a positive experience with our team and facility. We look forward to serving you again in the future!

September 08, 2024

Friendly staff, waiting area awesome. Don’t like the up sale on services. Not sure More

by Jdseeyore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Seitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith Condrey, Cooper Houchin, Skyler Matsler, Gavin Kalagher, Joseph Daniels, Jeren Blaylock
Sep 09, 2024 -

Tulsa Hyundai responded

Thank you for your feedback! We're glad you enjoyed the friendly staff and waiting area. We appreciate your input on the upselling of services and will take your comments into consideration to improve. If you have any concerns or need further assistance, please let us know!

September 05, 2024

Service was great very quick and friendly. We were comfortable while waiting. Couldn't ask for more. More

by georgenolan1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Wasson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Kalagher
Sep 09, 2024 -

Tulsa Hyundai responded

Thank you for your kind words, George! We’re delighted to hear that you had a quick and friendly service experience and were comfortable while waiting. If you need anything else, we’re here for you!

September 01, 2024

Knowledgeable sales staff. Great selection of vehicles. Service advisor Dave Brock very helpful and informative. Dealership is comfortable and clean. More

by tagolfprincess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GARY RUTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cooper Houchin, Gavin Kalagher, Joseph Daniels, Jeren Blaylock
Sep 05, 2024 -

Tulsa Hyundai responded

Thank you for your feedback! We’re delighted to hear that you found our sales staff knowledgeable and Dave Brock helpful. We’re also glad you enjoyed the selection and found our dealership comfortable and clean. We look forward to serving you again!

August 31, 2024

Pleasant to work with. They showed respect to us as car owners. I would suggest them to anyone looking for a vehicle. More

by PAMBRUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Tulsa Hyundai responded

Thank you for your kind words! We’re glad you had a pleasant experience and felt respected. We appreciate your recommendation and look forward to helping you and others in the future!

August 30, 2024

I went to the Genesis dealer, not Hyundai--though believe both dealerships are owned by the same parent. (Question sought comment on Tulsa Hyundai). The dealership is well designed and appears ideally situ More

by Genesis270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Tulsa Hyundai responded

Thank you for your feedback! We’re glad you found the dealership well-designed and conveniently located. We apologize for the issues you experienced with the survey and will work to address these concerns. Your input is valuable to us, and we appreciate you taking the time to share your experience.

August 26, 2024

Service was efficient and courteous. However, it would have been helpful to know prior to vehicle drop off that I would need to leave the vehicle at the dealership for several days. A fr More

by Raja
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Tulsa Hyundai responded

Thank you for your feedback, Raja. I’m glad to hear that the service was efficient and courteous, and that you appreciated the loaner vehicle. I apologize for any inconvenience caused by the lack of prior notice regarding the vehicle drop-off duration. We’ll work on improving our communication to ensure this information is provided upfront in the future. Thank you for bringing this to our attention.

August 24, 2024

Always pleased with the level of service and attention to detail and follow up and customer service More

by TISDALESHARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GARY RUTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Seitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skyler Matsler, Gavin Kalagher, Joseph Daniels, Jeren Blaylock
Aug 26, 2024 -

Tulsa Hyundai responded

Thank you for your continued support and kind words! We’re thrilled to hear that you’re consistently pleased with our service and attention to detail. If you need anything else, please don’t hesitate to reach out.

August 23, 2024

You should keep a full record of all service visits so YOU will know what is going on and you won’t try to sell the customer the same “needed” service that you sold me 2 months earlier. It kind of shows y More

by SjMILLER101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Tulsa Hyundai responded

Thank you for your feedback. I apologize for the issues you’ve experienced with service records and the extended warranty. We’re committed to improving our processes and ensuring transparency. Your comments are valuable, and we’ll address these concerns with our team. If you have any further questions or need assistance, please let us know.

August 21, 2024

Dealing with finance was the worst experience we have ever had. When purchasing a luxury suv you would think the GM and Finance manager could get the paperwork right. Its been 2 months and 3 signings lat More

by carter278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Albert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Skinner
Sep 05, 2024 -

Tulsa Hyundai responded

We’re sorry to hear about the difficulties you’ve faced with the finance process. It’s unacceptable that your registration has been delayed for so long. We will investigate this issue and ensure it is resolved promptly. Thank you for bringing this to our attention, and we apologize for the inconvenience.

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