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Tulsa Hyundai - Service Center

Tulsa, OK

4.0
1,760 Reviews

1,760 Reviews of Tulsa Hyundai - Service Center

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June 24, 2024

My experience was good, prompt service, got in quickly, nice waiting room, a little pricey, friendly workers, More

by jrichey57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Kalagher
Jun 26, 2024 -

Tulsa Hyundai responded

Thank you, jrichey57! We're glad to hear you had a good experience with prompt service and a comfortable waiting room. We appreciate your feedback on the pricing and the friendliness of our staff. If we can be of further assistance, please let us know.

June 24, 2024

El servicio es muy bueno , las personas son amables mi experiencia específica con Hannah fue muy buena. More

by ceju84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeren Blaylock
Jun 26, 2024 -

Tulsa Hyundai responded

¡Gracias, ceju84! Nos alegra saber que tuviste una buena experiencia con nuestro servicio y equipo. Nos enorgullece especialmente saber que Hannah te atendió tan bien. ¡Esperamos verte pronto!

June 24, 2024

Oil change was fine and windshield wiper recall was confirmed as completed. Didn’t take long. More

by npkrismer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Tulsa Hyundai responded

We're glad to hear your oil change and windshield wiper recall were completed efficiently. We appreciate your feedback and look forward to our next chance to serve you!

June 23, 2024

Great service, they quickly took care of our needs and were courteous and friendly throughout. More

by eaglemom1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GARY RUTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Weston
Jun 24, 2024 -

Tulsa Hyundai responded

Thank you, eaglemom1991, for your kind words! We're glad to hear you had a great experience with our courteous and friendly team. We look forward to serving you again!

June 22, 2024

Service can not fix my air conditioning. Have taken it in multiple times and they can’t find the problem. Very frustrated . More

by klzurek
Recommend Dealer
No
Employees Worked With
I worked with Hannah in service and the service foreman. Don’t remember his name.
Aug 01, 2024 -

Tulsa Hyundai responded

Dear Klzurek, We're very sorry to hear about the ongoing issues with your air conditioning and the frustration it has caused. This is not the level of service we strive for. Please contact us directly so we can address the problem and find a solution for you. Your satisfaction is important to us, and we want to make this right.

June 21, 2024

I went to dealership without an appointment due to a low air flag on my vehicle! I was greeted warmly and tire was patched in a timely manner! Moderate wait time that’s wasn’t overly long! Cost was reasonab More

by brown221fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry unable to remember service persons name.
Jun 21, 2024 -

Tulsa Hyundai responded

Thank you for sharing your experience! We're glad to hear that you received warm greetings and prompt service for your vehicle at our dealership. We appreciate your feedback and look forward to assisting you again in the future if needed!

June 21, 2024

Terrible service will not return next time I will drive to Broken Arrow for service More

by CORNELIA1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeren Blaylock
Jun 24, 2024 -

Tulsa Hyundai responded

Cornelia, we apologize for the level of service you received. We value your feedback and are committed to improving. If you'd like to discuss this further, please give us a shout. We hope to have the opportunity to serve you better in the future.

June 21, 2024

Trustworthy and honest but slow responsiveness and construction makes it tough to navigate their service area More

by dcun44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GARY RUTH
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Daniels
Jun 21, 2024 -

Tulsa Hyundai responded

Thank you for your feedback, dcun44. We appreciate your honesty and will use your comments to improve our service area navigation. Please let us know if there's anything else we can do for you.

June 20, 2024

I was told a the back bumper sensor could be replaced, and after 2 hours they said no More

by simonalfredocastillopietri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Weston
Jun 21, 2024 -

Tulsa Hyundai responded

Thank you for sharing your experience, simonalfredocastillopietri. We apologize for the confusion regarding the back bumper sensor replacement. Please reach out to us directly so we can address this issue and ensure we find a satisfactory solution for you. Your satisfaction is important to us.

June 20, 2024

Everyone was courteous, respected my time, and the service department seemed like it was run efficiently with the volume of cars that had come in for servicing. I do not have a smartphone so the links More

by ebbsim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Tulsa Hyundai responded

Thank you for your feedback, Ebb! We're pleased to hear that everyone was courteous and that you found our service department efficient. We apologize for any confusion regarding the communication. We'll work on improving our process to better serve you in the future.

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