Tustin Mazda

In May, 2020, my 22-year-old son needed a car after totaling his. A new college grad, I told him I'd help him out, financially, but wanted him to map out 4-5 entry-level cars to test drive on a Saturd totaling his. A new college grad, I told him I'd help him out, financially, but wanted him to map out 4-5 entry-level cars to test drive on a Saturday. We looked at the entry-level Toyota, Nissan, Honda and Subaru. Last on his list was Mazda. I hadn't given the brand consideration in the past, but this would be my son's car, so we went to Tustin Mazda. I was completely blown away by the value in the Mazda 3, compared to the other aforementioned cars in the same class. I was introduced to Jim Feinstein, Director of Fleet & Internet sales as I made it known this "wasn't my first rodeo" buying a car, and told him I wanted to see the Invoice, and we'd negotiate from there. Jim made this the easiest car-buying experience I've ever had. And I've purchased from Ford, VW, Subaru and more recently several Mercedes Benz' and an Audi. I was so impressed with the experience and quality of the product that when my car (an Audi Q5) was turned in, my first stop was Mazda. I emailed Jim to test drive the car a month prior to actually being in the market. This was a very smooth process. Jim was super informative, no-pressure, and stayed in front of me until my Audi was gone. When it was time to actually negotiate the sale, Jim's price was WAY better than any of the competitor's prices. He handled most of the paperwork online ahead of time. The "pick-up" process was easy, quick and painless. The finance person did their job of offering all the additional dealer bells and whistles but with no pressure. I love my new Mazda, and I'm thankful my son took me to the dealership last may, as frankly, I had never given Mazda any consideration in the past. By far, Mazda has the most sporty, powerful, high quality product in every class car they sell. It is as though they are successfully competing with luxury class cars. On both occasions (when I helped my son buy his car, and when I purchased mine), the owner of the dealership, John Patterson, came out to talk with us, and like Jim, made us feel like family. If you need a car, email Jim Feinstein at zoomzoom@ocmazda.com!!! More

Been working with Dylan for over a year now and I am so glad he is back! Dylan is amazing to work with. He is so friendly and communicated everything going on with my car to a T. I highly recommend people glad he is back! Dylan is amazing to work with. He is so friendly and communicated everything going on with my car to a T. I highly recommend people to go see him in service. I can also trust Dylan considering cars are a foreign language to me. Always look foward to seeing Dylan ! Wish there was more than 5 stars to rate this guy. More

Joshua was very helpful and friendly! He answered all of my questions and I got a beautiful car! I can rest assured knowing I did business with good people! my questions and I got a beautiful car! I can rest assured knowing I did business with good people! More

Jim is awesome, with a kid on the way we needed to upgrade my Mazda3 to something a little bit bigger. Jim helped us get the perfect car for us the CX-5 Carbon Edition. He made sure I understood the f upgrade my Mazda3 to something a little bit bigger. Jim helped us get the perfect car for us the CX-5 Carbon Edition. He made sure I understood the features of the car and was always checking if I had any additional questions. Wife and I couldn’t be happier with the new car and how painless the process was. More

The customer service was excellent. I appreciate the updates and the follow up. Thank you For being amazing Dylan. I will be a repeat customer! updates and the follow up. Thank you For being amazing Dylan. I will be a repeat customer! More